Qui utilise RQ ?

Les commerces de détail spécialisés allant de 2 à 4 000 emplacements avec un nombre illimité d'utilisateurs.

Description de RQ

Axé sur l'innovation, l'agilité et le service, iQmetrix est le premier fournisseur de solutions de gestion de commerce de détail destinées aux commerces de détail spécialisés. Le logiciel de gestion de commerce de détail puissant et intuitif, RQ, est doté de fonctionnalités permettant de gérer et de rationaliser les fonctions essentielles des entreprises, telles que le point de vente, le CRM, la gestion des stocks, les ressources humaines et la comptabilité, tout en proposant des applications innovantes pour accélérer les bénéfices, notamment le marketing, le reporting et les analyses avancés, ainsi que l'automatisation de la force de vente et des services.

Informations sur RQ

iQmetrix

http://www.iqmetrix.com

Fondé en 1999

Vidéo de RQ
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Présentation des tarifs de RQ

RQ n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de RQ est disponible à partir de 99,00 $US/mois.


À partir de

99,00 $US/mois

Version gratuite

Non

Essai gratuit

Non

Déploiement et prise en charge de RQ

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

RQ - Fonctionnalités

  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique

Logiciels de caisse : afficher la liste complète

  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing

Logiciels de gestion de points de vente : afficher la liste complète

RQ - Alternatives

Plus d'alternatives à RQ

Note globale

4,3/5

Note moyenne

Facilité d'utilisation 4,3
Service client 4,2
Fonctionnalités 4,4
Rapport qualité-prix 4,4

Évaluer le logiciel

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Écrivez votre avis !
Mary C.
Manager
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 01/08/2018

"I've been using RQ for many many years now absolutely love how easy it is to use. Great tech support"

Commentaires: Best retail software out there hands down!

Avantages: Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.

Inconvénients: When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.

  • Source de l'avis 
  • Publié le 01/08/2018
Adam W.
Fabrication électrique/électronique
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/08/2014

"RQ from iQMetrix - a brief review"

Avantages: The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software. The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training. The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data. For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software.

Inconvénients: The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 07/08/2014
Stephanie H.
Vice President
Services sans fil, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    2 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/08/2018

"Con company"

Avantages: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Inconvénients: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 29/08/2018
Utilisateur vérifié
Virtual Assistant
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/12/2018

"Best option available"

Commentaires: For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Avantages: RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Inconvénients: It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

  • Source de l'avis 
  • Publié le 12/12/2018
Dominic J.
Regional Sales Manager
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 03/10/2019

"Good Product For Cellular Dealer Channel"

Commentaires: Overall great and would recommend to all cellular dealers for each carrier.

Avantages: The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.

Inconvénients: The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.

  • Source de l'avis 
  • Publié le 03/10/2019