Personio

Excellent, powerful product, great customer service and support

Commentaires : If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.

Avantages :

The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

Inconvénients :

I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

A very good decision I am still proud of

Commentaires : Difficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software.
But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.

Avantages :

It's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.

Inconvénients :

Some "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.

Alternatives envisagées : BambooHR

Pourquoi passer à Personio : Originally becasue Personio was the only Provider with servers lokated in Germany (it was the time of the new data protection rules). And it was real SAS while one of the other products (the European one) would have to be customized with big effort (and costs)...

Not good enough

Commentaires : not good unfortunatelly, even thought the support was very helpfull the tool lacked some core features we needed ( holydays customization and miassive exports)

Avantages :

not very much unfortunatelly. If i had to find a pro it would be the fact that is was usefull to find informations about the employees

Inconvénients :

the hr side is hard to user from the user side and from the admin console, the holydays can't be customized and are very strict. onverall the UI is lacking

Userfriendly

Commentaires : Love it! The Sales Manager and Implementation Manager were very helpful

Avantages :

The software is easy to use and all the most important aspects of HR can be portrayed in Personio. All employee data can be stored there safely. Also, Personio provides helpful webinars and lots of additional materials such as document templates, employee surveys, and best practices for any topics which are very helpful.

Inconvénients :

The Recruiting part is maybe a bit less intuitive compared to other software that specialize in Recruiting

Great tool for monitoring all your HR related tasks

Commentaires : We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs.
The benefits and time saving definitely outweigh the costs of this app.

Avantages :

The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.

Inconvénients :

It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.

Alternatives envisagées : BambooHR

Pourquoi choisir Personio : Switched from an American to a German tool to align with GDPR rules and have more features.

Logiciel antérieur : Appogee Leave

Pourquoi passer à Personio : It's just superior to all the other tools out there.