Infoplus
Description de Infoplus
Infoplus est un logiciel puissant, mais simple d'entreposage, de gestion des stocks, d'expédition pour le commerce électronique et les entrepôts 3PL. Vous avez besoin des meilleurs outils pour garantir la réussite de votre entreprise. Vous avez besoin d'un partenaire qui vous aide à créer un processus automatisé, simple et reproductible pour permettre la croissance de votre entreprise. Le bon logiciel va bien au-delà de la simple prise en charge de votre croissance, il devient le catalyseur de cette croissance. Pour les commerçants en ligne multicanaux et les 3PL multiclients.
Qui utilise Infoplus ?
Infoplus est conçu pour les entrepôts d'e-commerce de détail, de gros ou de logistique de tierce partie (3PL), qui recherchent un logiciel robuste pour gérer les stocks et l'exécution des commandes.
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Avis sur Infoplus
Lily
Infoplus: King of CMS
Commentaires : I didn't expect to rely on Infoplus as much, but I will take this to every future opportunity in distribution and supply chain fulfillment.
Avantages :
Infoplus is user-friendly, approachable, but at the same time has the capability to allow for advanced usage. It's filtering systems allow for easy exports, and has the capacity to have it's information be spread outside of it's application
Inconvénients :
Nothing, besides user error. The software is pretty flawless, of course there are bugs, but the main issue came from staff error, which is human.
Tim
review
Commentaires : Use what they have, if you can teach your self the products they are great, getting more from them can be an issue.
Avantages :
The switch was easy, the team was helpful, training was good.
Inconvénients :
The integration we use requires updating at Infoplus, we have to push them to complete the projects. The general communications for us, without paying for the extra chat services, has been poor. If we want something special the script process is cumbersome. Missing some reporting abilities, they are not an ERP system.
jason
operation review.
Avantages :
tracing features are great. Making reports are great too.
Inconvénients :
Mobile app has could be better. Could use more automation when it comes to label linking.System speeds are an issue as well at times.
Matt
Alternatives envisagées :
Good System for the Money
Commentaires : They have a really good knowledge base and since their customer service is very untimely in their responses, this has been a life-saver. Need better employee tracking on Pick/Pack process. Also, need to have a scan out feature for their pack-out so you can move the Rate Shopping to post-packout.
Avantages :
The ability to customize the system and write custom scripts is important.
Inconvénients :
The system is extremely slow due to their servers. So everything takes longer than it should to complete. If they could speed up their servers, this system would easily be one of the best.
Réponse de l'équipe de Infoplus
il y a 2 mois
Hi Matt, You'll be happy to know we have been hard at work over the last couple months to improve system speed and performance.. you should start seeing improvements over the next couples weeks! Also, we now have a support chat feature that you can utilize for more timely responses. User Metrics/KPI's, as well as rate shop at the time of shipping is also on the roadmap! initially we didn't want the warehouse team to be able to impact the shipping cost but we've had enough traction on that, that we have added it to the map. Hope this helps! Thanks for the review.
Tyler
Good but with some frustrations
Commentaires : It has integrated pretty well with Netsuite.
Avantages :
It is pretty straight forward and was easy to get my team to use it daily.
Inconvénients :
Infoplus is was the platform our 3PL uses for warehouse management. They have multiple customers. The biggest frustration I have run into is that they cannot use certain critical settings for our account without affecting their other customers - i.e. adding the same item twice on an order. This would be a huge improvement.
Réponse de l'équipe de Infoplus
il y a 2 mois
Hi Tyler, Thanks for your review. I'd like to point out that it is possible to allow duplicate line items on an order more than and that is per "line of business" setting. I would advise reaching out to your 3PL for more information!
