SendX

Goodbye Mailchimp, Hello sendx!

Avantages :

Before sendx, we were using mailchimp. For some reason, our deliverability was compromised and we tried to investigate. Mailchimp support never got back! In my frustration, we decided to give sendx a go. Migrating was smooth and started our campaigns through sendx. Great delivery rates. Also, Agni from their team is a rockstar! Prompt, knowledgable and actually listens to what you have to say.

Inconvénients :

There isn't much to dislike about sendx. Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore!

Good Software for Spend Management at one place

Commentaires : it was reasonably okay. Customer support was always available. that was the best part. some features were very easy to use. others were very confusing.

Avantages :

1. ease of use 2. contact list management 3. drip campaigns

Inconvénients :

triggers were tough to understand. could not use them at all. many times our emails did not go but we did not know why. we talked to customer support and they were always available to answer. they supported us really well. they would get back in a few hours. they would consult on phone. very very good support.

Absolutely terrible customer service- DO NOT USE

Avantages :

I signed up for a monthly subscription as I run a very small business and their price point v. features was appealing.

Inconvénients :

After I had already paid for the first month and set up an initial campaign, I tried to log into my account two days later. I was continuously rerouted back to the sign-in page with no error messages. I reset my password twice, and still, the problem persisted. I then reached out to customer service who told me that my account was not approved and had been removed. There was ZERO communication about the decision to not approve my account, nor any reason provided AND my money has not been returned. For context, I run a small health and wellness practice and was looking for a system to send out a monthly newsletter, so I don't understand why my account did not pass their "checks". Unprofessional service and terrible customer service. Pay $2/mo more and use a better service.

Our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.

Commentaires : We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them.
I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Avantages :

We are an Ed Tech company. After testing out SendX for 1 month it was clear that this is the right system for us. We went ahead with the full implementation and did a deep integration of SendX with our in house CRM. The tech & support team at their end was very helpful and provided almost instant support for most of our queries. Post this we have been using SendX for nurturing our leads and users based on their category of interest (courses). Finally our marketing automation initiatives are paying off with SendX and we see a clear ROI with them. I would recommend anyone who has a marketing automation use case (like ours - EdTech) to try out SendX

Inconvénients :

Can increase the no. of templates of both email campaigns and landing pages. I am sure it will increase in the coming months.

A decent email marketing software

Commentaires : If you can afford it, go for it.

Avantages :

I worked on a client project who was using SendX. I had the chance to use SendX for over a year and it never disappointed me. It has all the features that you'd want to see in an email marketing software. You can automate emails using tags, send customized emails, build your email list with popups, and more. I love their customer support and the fact that they continuously keep updating the software so you get to see new feature every now and then.

Inconvénients :

If there is one thing that will hurt you is its price. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.