Event Temple

Best Value Around for Venue Management

Avantages :

It's really flexible and once you understand how it operates there are so many ways to make it work for you. I've saved our venue clients so much money as well by suggestions Event Temple over Tripleseat/Gather. The other platforms are twice and much and honestly, other than looking a little nicer, are just too much for what a lot of smaller venues need. Most of our venues don't do the food service so Event Temple is a great value for everything it does and for it's price point. Excellent customer service and help along the way. I can't speak higher of another event software company.

Inconvénients :

I hope as it grows the interface becomes a little more aesthetically pleasing but that's really it!

Event temple is excellent. I highly recommend.

Commentaires : I have used Event Temple since 2016 to automate responses to hundreds of leads and organize each lead's information. I keep the software open on my computer all day and move in and out of it through out the day, every day. I don't know how my company would run without it!

Avantages :

The software is easy and intuitive. It is the only software I know of that has an option to text my lead. This is huge. I find that the emails do not get caught up in spam but are delivered reliably. This is the proof in the pudding that keeps me with Event Temple. It is effective and efficient. On the rare occasions when an email does go missing, the text feature savs the day. Clients receive the text and know to expect an email. When they don't see it, they notify me. The customer service is excellent. Fast, effective and professional. I feel very well taken care of by this company. 5 stars all the way.

Inconvénients :

As mentioned, I love the texy feature. What I don't love is that I have to use a proxy phone number. That number is not local and this can be confusing to my clients. It would be AMAZING if somehow my real phone number could be incorporated into the system to avoid having the proxy number. At the very least, if the proxy number could be more local area code. Right now I am in Banff, AB , Canada and the number is a Montreal area code.

Subscribing to Event Temple is the best investment I made for my company to secure bookings.

Commentaires : It was easy to use.

Avantages :

Easy to use lots of functions and the technical support are the best. Whenever I have a question or problem they are very quick to respond. Also, it's easy to configure your automation emailing campaigns keeping track of the opens and along with the stats.

Inconvénients :

When I first become a subscriber the software was difficult to delete large bridal leads listing. That problem was correct and to be honest this is the only issue I can recall with Event Temple.

Great customization and easy implementation

Commentaires : The setup documentation from EventTemple was remarkably simple. Unnervingly even. Once the initial setup was done I did one-on-one training with employees - making sure to get feedback from each and implementing any new changes before doing the next round of training. There was some hesitation at first but everyone prefers EventTemple now. The only feature we're hoping to have is some kind of private dashboard for clients to view setup progress/milestones/pipeline stage.

Avantages :

Customization has been far easier than expected. Learning the interface and overall features didn't take long and after a bit of brainstorming I had our venue mostly fully configured within 2 weeks. Naturally, there have been small adjustments along the way, but nothing major.

Inconvénients :

I wish there were more options when creating documents. Yes, I can absolutely use the table features to create more structure and layout options, but end-users can accidentally adjust the table settings while adding text to intentional blank spaces for them to fill in and suddenly shift everything. A lock option would be great. When printing it would also be good to remove the option to choose what dimensions the user wants to print to. Letter, A4, etc. It seems as though that should be entered by the admin when creating the document since flexible options will change the layout. Lastly, a mobile-app would be wonderful - until then, it works just as well on tablet and only slightly different on mobile (must be landscape mode)

Event Temple is simply better than the others

Commentaires : They've won my loyalty by providing me with their loyalty. They've lived up to every promise and made the transition as easy as possible.

Avantages :

Event Temple customer care is off the charts fantastic, which is unheard of for annual subscription programs. The program is incredibly customizable, accommodating, and easy to use. It reduced our booking process from 25min per event to about 3min!

Inconvénients :

I wish the financial and statistical reports were as robust and accommodating as the rest of the program.