Bookwhen

Bookwhen

par Bookwhen

Qui utilise Bookwhen ?

Convient à tous ceux qui organisent des activités récurrentes ou ponctuelles. Des cours de fitness aux clubs parascolaires, événements de charité et ateliers pédogogiques, il y a une solution adaptée à vos besoins.

Description de Bookwhen

Simplifiez votre processus de réservations, quelle que soit votre activité. Découvrez un système de réservation en ligne flexible pour tous vos cours, ateliers et événements. Une page de calendrier simple permet à vos participants de s'inscrire facilement à un événement sans pré-inscription. Les fonctionnalités comprennent une liste d'attente, un système de "panier" de réservations, un formulaire de réservation personnalisé, une page de paiement en ligne, des pièces jointes, des options de réduction et un service d'assistance intégré dans l'application.

Soyez prêt en seulement 15 minutes : demandez une version d'essai gratuite de deux semaines et réduisez votre temps d'administration dès aujourd'hui !

Informations sur Bookwhen

Bookwhen

https://home.bookwhen.com/

Fondé en 2007

Prix de Bookwhen

Bookwhen est disponible en version gratuite et propose un essai gratuit. La version payante de Bookwhen est disponible à partir de 15,00 $US/mois.

À partir de

15,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Bookwhen - Fonctionnalités

Logiciels d'inscription
Enquêtes et feedback
Entrée en libre-service
Formulaires personnalisables
Gestion des badges
Gestion des calendriers
Gestion des contacts
Gestion du marketing
Inscription d'événements
Inscription de cours
Inscription de groupes
Inscription en ligne
Inscription sur place
Suivi des participants
Traitement des paiements
Traitement des remboursements
Billetterie en ligne
Billetterie mobile
Billetterie sur place
Borne de billeterie
Cartes d'abonnement
Courtage de billets
Gestion de site web
Gestion des concessions
Gestion des données client
Gestion des employés
Gestion des promotions
Impression à domicile
Lecture de codes-barres et de tickets
Plan de salle
Point de vente
Réservations de billets
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Alertes/Notifications
Emplacements multiples
Gestion des réservations de chambres
Planification automatisée
Planification des cours
Planification des groupes
Planification des installations
Planification des rendez-vous
Planification des ressources
Planification du personnel
Planification en temps réel
CRM
Gestion des promotions
Gestion des réservations de chambres
Gestion des taux
Notes de réservation
Réservation d'activités
Réservation de tiers
Réservations de groupe
Support client

Avis sur Bookwhen

Afficher 5 avis sur 110

Note globale
4,8/5
Facilité d'utilisation
4,7/5
Service client
4,9/5
Fonctionnalités
4,7/5
Rapport qualité-prix
4,9/5
Carl B.
Head of Quality and Compliance
Gestion de l'enseignement, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 16/03/2018

"A truly 5-star Booking System *****"

Commentaires: We ran a successful Parents' Evening that was supported by an excellent product.

Avantages: The software is great and does exactly what you would expect from a booking system. It is extremely easy to navigate for both an administrator and from a users perspective. As well as the basic features you can also get the bells and whistles depending on your plan (at a more than reasonable price). We have managed to run our parents' evening event for a College in Central London at what quite frankly is an unbeatable price compared to other solutions out there. Parents making the booking commented that it was easy to book and administrators explained that it had saved them hours of work collating bookings. It also allowed us to take bookings right up until the last minute. It literally took 5 minutes to export our bookings to tell the teachers who was coming to their session. However, the best thing is not the software, don't get me wrong the software is great but it is the service and support that makes this the product of choice. Thank you for your support and a great product.

Réponse de l'éditeur

envoyé par Bookwhen le 22/03/2018

Thanks for the amazing review, Carl! I'm really happy we turned out to be a good solution for your parents evening. Looking forward to welcoming you onto the system for more of your needs at the college in September (we also handle course registration/inductions really well too). Thanks from the Bookwhen team :)

  • Provenance de l'utilisateur 
  • Publié le 16/03/2018
Kat N.
Owner and sewing teacher
Art/artisanat, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/12/2019

"Delighted and relieved to have found Bookwhen "

Commentaires: Very happy. Breath of fresh air
Can finally make a profit as this is a simple affordable booking system (ie I also pay my admin assistant fewer hours to manage it!)

Avantages: I find it easy to use as it's simple. It offers all the functions we need to run our regular (6x a week) classes with bulk pre purchase Class Passes as well as workshops. It's very quick to add or remove dates. The staff are quick and helpful if we have any questions The price is a huge relief after paying a giant bill for Mindbody for a few years when we didn't really need most of its functions. Bookwhen just gives what we need at a price we can afford being a very small business with a low profit margin. If you're a bigger business there are different pricing tiers, also good value compared to Mindbody

Inconvénients: That once you have students booked on a class you can't change the time yourself. But the Bookwhen help desk will do it for us so it's OK, very tiny issue! I didn't realise for last 7 months that I could have more than 6 courses. I thought the middle price was needed and in fact I only needed the lower price and could have as many courses as I wanted. This is obviously fantastic news, but I'm just gutted I paid £20 a month extra from May to Dec 2019!! However, its still WAY better than Mindbody pricing at any price so letting that go, ommmmm

Réponse de l'éditeur

envoyé par Bookwhen le 02/03/2020

Hi Kat, thank you so much for leaving us such a wonderful review! I'm sorry it wasn't clearer earlier how you could use our schedule pages, but glad it's sorted now and you're making full use of your subscription! If anything else is unclear, you know where to find us :-) - Jenny

  • Provenance de l'utilisateur 
  • Publié le 29/12/2019
Wendy H.
Fitness Instructor
Santé, bien-être et fitness, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/05/2020

"Fantastic Customer Support"

Commentaires: I started using Bookwhen to schedule and administer Pilates, where clients must pay in advance for class, and which I keep to a limited number of participants. Bookwhen has been really powerful for me in lockdown - the integration with Zoom and YouTube has just made the logistics and admin for live stream and videoed fitness classes: I can offer my clients bundles of classes through different channels that I wouldn't be able to do otherwise.

Avantages: Very intuitive; lots of guidance and advice available, and the Customer Service is so prompt and helpful. I use it for booking/payment of Fitness classes and it feels much more professional than manually administering customer contact. I love the automated email reminders. Overall, it is so easy to set up. And the monthly fee is scalable, so I started off with a free trial, and then the most basic offer, and have moved up as I have learned what more the software can offer.

Inconvénients: The way that customers book - the steps involved in selecting each session individually - is the only thing I can think of. And none of my customers have complained, so this is being really picky!

  • Provenance de l'utilisateur 
  • Publié le 04/05/2020
Bradley M.
Social Media & Communications Advisor
Sports, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    3/5
  • Support client
    3/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 27/11/2018

"Helped for a good period of time"

Avantages: Simple and works well on a laptop and mobile devices.

Inconvénients: Was promised a lot, most membership options however after waiting and being assured it was "one the way" never happened despite promises. Had to move elsewhere.

Réponse de l'éditeur

envoyé par Bookwhen le 28/12/2018

Hi Bradley! Thank you for taking the time to review Bookwhen, we really appreciate your feedback and are always looking at where we can improve, with memberships being one of those areas! Memberships are a big priority for Bookwhen in 2019 and we're committed to delivering them then. Jenny

  • Provenance de l'utilisateur 
  • Publié le 27/11/2018
Joanne B.
Business Owner & Fitness Walking Instructor
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 10/03/2020

"Love these guys"

Commentaires: A;ways receive exceptional service

Avantages: Bookwhen is very user friendly and an easy way for my customers to book their classes and walks. If I ever get stuck with anything the team at Bookwhen always respond quickly and are always so nice about everthing. Highly recommend I like that there is a button to return customers to our own website

Inconvénients: Would be nice to know whether cancellations have been made by me or the customer and for what reason with an easy way of tracking.

Réponse de l'éditeur

envoyé par Bookwhen le 13/03/2020

Hi Joanne, thank you very very much for leaving a great review and mentioning our team in such a positive way :-) Your feedback about making it clear how the cancellation occurred has been passed on to the team for future development. Best, Jenny

  • Provenance de l'utilisateur 
  • Publié le 10/03/2020