JustCall
Description de JustCall
Le système téléphonique cloud de choix pour les équipes de vente et d'assistance modernes. Cette solution aide à mettre fin aux conversations inutiles en ajoutant un contexte à chaque appel. Logiciel d'appel, numéros virtuels, campagnes SMS, intégrations CRM (Customer Relationship Management) natives et bien plus encore pour seulement 25 $ par utilisateur. Plus de 100 intégrations avec des outils CRM et commerciaux. Cliquez pour appeler à partir du CRM. Mise en ligne dans plus de 70 pays. Flux de travail et automatisation des SMS. Choix de trois numéroteurs commerciaux. Mise en file d'attente et transfert d'appels. Analytique complète. Intelligence conversationnelle et plus
Qui utilise JustCall ?
Les petites et moyennes entreprises opérant à partir de plusieurs sites localement ou mondialement utilisent ce système.
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Amadou alassane
Meilleurs
Commentaires : J'ai une grande et très bonne expérience avec JustCall, je fais un travail de réglementation et après chaque service on me paye.
Avantages :
La distribution d'appel a le plus d'impact tout ce transmet d'une façon très rapide. C'est un logiciel facile à manipuler et l'intégration avec le métier est très bonne.
Inconvénients :
Ce que j'ai moins aimé dans ce logiciel c'est la fuite des appels si celui -ci est bien enregistré le travail serait sublime. C'est un logiciel très maniable et l'intégration confortable.
Réponse de l'équipe de JustCall
le mois dernier
Hi Amadou Alassane, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product. With respect to the feedback could you kindly explain this in detail over a mail? Please share details about the issue at help@justcall.io and we'll get back to you at the earliest.
Matthew
Fast implementation, great support team
Commentaires : Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.
Avantages :
It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.
Inconvénients :
Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!
David
Integrates well with most CRMs
Commentaires : We use AgileCRM and although they integrate with Twilio, there's no mobile option, and I'm on the go a lot. We needed to be able to answer at the desk and on the go at the same time. By not using the telephony features in Agile, we are able to go with their cheapest plain, which saves money. JC integrates pretty will, although there's no way to do automated sms campaigns from Agile via JC. The integration allows us to look at the customer history which also displays emails, notes, deals and anything else we want. We used to have to search many places to see conversations, but now we can just look at the history in Agile since it includes phone calls and texts.
Avantages :
JC is very versatile in that it offers the ability to make calls from an app, cell phone or desktop. This allows us to quickly switch from one platform to another. It also integrates pretty will with our CRM which means we can see call and texting information along with other client history.
Inconvénients :
The call quality is subpar, but acceptable, especially from the app. They say that my internet is too slow, but I never had these issues with my previous provider. However, I've found a way around this, and that is to forward to a Google Voice number rather than ring the app. This way, it isn't using my LTE signal. Luckily, the main people answering calls are stationary and on strong wifi, so it's not a huge problem for me as the owner. However, we still have random glitches where we'll answer and no one is there or we try to answer and it doesn't work. But this only happens maybe once per week, so again, not a huge deal. We put up with these things because there isn't a good alternative if we want to continue. integrating the phone with out CRM.
Laura
Just call for small buisnes
Commentaires : Great. Customer support was ready good.
Avantages :
Easy to set up and use, great support when setting up.
Inconvénients :
Not a bad thing I just didn’t need half the features as I am a small business.
Réponse de l'équipe de JustCall
il y a 4 semaines
Hi Laura, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful. Thank you for taking the time to share this with us. It means a lot to our team. You can follow our latest product updates here - https://justcall.io/updates/
Amy
Auto Dialer Solution
Commentaires : It was pretty good. We quickly increased our demo scheduling and our forecast. And the data was automatically sync to Salesforce for our reporting. The solution still need to have more maturity, but works fine.
Avantages :
Simple to integrate, easy to use, low pricing, good support, calls recording, Salesforce and Gong integration. We had nice results a few weeks after we started using the auto dialer.
Inconvénients :
It doesn't provide to many features, the integrations fail sometimes and might create duplicated contacts.
Réponse de l'équipe de JustCall
il y a 3 semaines
Hi Amy, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product. With respect to the feedback could you kindly explain this in detail over a mail? Please share details about the issue at help@justcall.io and we'll get back to you at the earliest.
