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Description de Xref
Xref est une solution internationale de premier ordre qui rend la vérification des références, des antécédents et des identifiants rapide, simple et sécurisée.
Sa technologie conviviale est prise en charge par des équipes d'assistance locales, offre des fonctionnalités multilingues et répond aux normes de conformité internationales les plus élevées (ISO 27001).
Xref est accessible depuis n'importe quel appareil et s'intègre à plusieurs outils RH et plateformes ATS (Applicant Tracking System) de premier plan pour offrir des flux de travail de recrutement transparents de bout en bout.
Qui utilise Xref ?
Les équipes d'acquisition de talents internes ainsi que les agences de recrutement et de dotation en personnel qui cherchent à protéger et à améliorer leurs vérifications préalables à l'emploi grâce à une plateforme logicielle automatisée adoptée à l'échelle mondiale.
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Set and forget, enormously beneficial for a speedy recruitment process.
Commentaires : The account contacts were always readily available when needed. Making changes to the system was very simple. If anything I would suggest that if you were to use the platform as a company, ensure your questions are fit for purpose and that you are not requiring too much time from your candidates referees, while still ensuring that you have the information on hand that is required to make the right hiring decisions.
Avantages :
Xref is extremely easy to use. Setting up a ref check takes no time at all, and once the information is in the system Xref takes care of the automation and regular reminders to both the candidate and their referees to ensure the detail is completed in a timely manner. The ability to pick up on fraudulent references (through IP addresses) has been highly beneficial. The time savings of being able to 'set and forget' this part of the recruitment process is enormous.
Inconvénients :
There are no issues that come to mind.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your great review, Amy. We are happy to hear that you have benefited from the ease and security that comes through online reference checks through Xref. We understand how important this step is within the hiring process and want to make it as compliant and efficient as we possibly can. Thanks again for your review.
Easy Compliance, candidate self-referral
Commentaires : X Ref has sped up our hiring process and taken the responsibility for references out of the hands of managers, who are busy with so many other things. It's a simple process for administrators and candidates, but when we have needed help the service was quick and efficient.
Avantages :
X Ref is super easy to use for the collection of references, and takes care of the process without active involvement from the team administering references. The best feature is the ability for references to include their information to explore future opportunities with your company, giving you free access to an additional candidate pool.
Inconvénients :
The only thing we do not like is that there is no option to combine the references into a single PDF when they are complete and you export them - it is annoying to have to rename 3 individual files.
Réponse de l'équipe de Xref
l’année dernière
Thanks for taking the time to leave us a review, Meagan. It's great to hear that you're making the most out of the People Search feature. We are confident that it will aid your recruitment with a smart and compliant approach to business development. Xref is passionate about ensuring the right people are recruited into the right roles, so we're pleased to hear that you've been able to experience the benefits of an automated and mobile-friendly platform. With regards to your feedback on the exporting references, we'll be sure to pass this on to our development team. Thanks again.
Best platform to use for Professional Reference Check!!!
Commentaires : Overall i would highly recommend this platform for mid size companies who only wants to do professional reference checks.It's convenient, value for money and faster.
Avantages :
Very easy platform to use..Easy to put references in system and for recipient to put details of referrers , if any referrer decline to provide the recommendation, recipient can add more referrers details without back & forth.Instant email goes to candidate after details are entered. Not like other products where internal teams has SLA of 48 hours to approve and then Reference check initiated.They highlight if referrers and referee has been on same IP... which helps to detect false recommendation.
Inconvénients :
The credit is lost if recepient doesn't fill the details in 2 weeks time which is quite a loss for company. They should credit it back to the account in such case.
Réponse de l'équipe de Xref
hier
Hi Bhawana, Thank you for giving us a 5-star rating. We're glad to hear you're enjoying the many benefits of our user-friendly Xref platform. Regarding your feedback on recipients not responding to requests, you could use the 'replace' button on the platform. The 'Replace' button in Xref allows you to ask your candidate to submit the details of another reference provider. The replace feature is available for 21 days from when a request has been sent but is still awaiting completion. Please contact our dedicated Customer Success team at support@xref.com for assistance. Once again, thank you for taking the time to leave us a review.
Review
Commentaires : Generally I like it but it but it could be better.
Avantages :
Ease of acquiring references, not having to call every reference .
Inconvénients :
Requests often go into spam folders or are thought to be spam by both candidates and references.
Réponse de l'équipe de Xref
l’année dernière
Hi Dylan, Thank you for taking the time to leave a review. We're glad to hear you find Xref saves you time and increases efficiencies as your team does not need to chase candidates and referees. We would love to know more about how we can improve the Xref experience for you, please feel free to reach out to our customer support team at support@xref.com. Thanks again for your feedback.
The best online reference check solution
Commentaires : Xref have been great to deal with, from the initial sales meeting with [SENSITIVE CONTENT HIDDEN], to giving us a trial period and then great support from [SENSITIVE CONTENT HIDDEN] and the team once we committed 100% to the product. We hire over 1000 staff a year so to have a tool that will support a quicker turnaround time is brilliant. We couldn't be as effective as we are without it.
Avantages :
Easy to use as set up of candidates takes less than a minute, ability to customise templates, which s great for us as we have many different role types to reference against, ideal for volume recruitment as you don't have to spend time chasing phone references when you have so many other recruitment activities to do, the IP address tracking - we have had a number of candidates trying to be dishonest and this has assisted us in ensuring we are hiring the right people into the organisation who are going to uphold our values.
Inconvénients :
Would like the ability to turn off or change the reminder emails to referees and candidates so that they don't send on a weekend or public holiday. If you are setting your candidate up the day before for example they get reminder emails coming through on their "day off". We do get complaints from referees on occasion.
Réponse de l'équipe de Xref
il y a 3 ans
Thank you for your great review, Claire. It's good to hear that we have been able to help streamline your recruitment process. We are always working to improve our platform and we value feedback from our customers. We will pass this on to the relevant team internally. Please feel free to contact your Customer Success Manager if you ever have any further thoughts or feedback to share. Thanks again for your great feedback.
