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Description de Xref
Xref est une solution internationale de premier ordre qui rend la vérification des références, des antécédents et des identifiants rapide, simple et sécurisée.
Sa technologie conviviale est prise en charge par des équipes d'assistance locales, offre des fonctionnalités multilingues et répond aux normes de conformité internationales les plus élevées (ISO 27001).
Xref est accessible depuis n'importe quel appareil et s'intègre à plusieurs outils RH et plateformes ATS (Applicant Tracking System) de premier plan pour offrir des flux de travail de recrutement transparents de bout en bout.
Qui utilise Xref ?
Les équipes d'acquisition de talents internes ainsi que les agences de recrutement et de dotation en personnel qui cherchent à protéger et à améliorer leurs vérifications préalables à l'emploi grâce à une plateforme logicielle automatisée adoptée à l'échelle mondiale.
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Xref - review
Commentaires : The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.
Avantages :
The software is extremely easy to navigate for all parties; employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee. The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market. The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed. Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.
Inconvénients :
There could be the opportunity for further customization however this does not cause any issues for our organsiation.
Réponse de l'équipe de Xref
il y a 4 ans
Thanks for your review, Kerryn. We are glad to hear that you have benefited from the time saved and the ease of using the Xref platform for your reference checks. We understand how important it is to have a great experience through this vital stage of the hiring process. We would love to discuss your thoughts of further customisation throughout the referencing process. Please feel free to reach out to us at a convenient time and we will take on any feedback regarding this via our customer success team. Thanks again for your great review.
Best platform to use for Professional Reference Check!!!
Commentaires : Overall i would highly recommend this platform for mid size companies who only wants to do professional reference checks.It's convenient, value for money and faster.
Avantages :
Very easy platform to use..Easy to put references in system and for recipient to put details of referrers , if any referrer decline to provide the recommendation, recipient can add more referrers details without back & forth.Instant email goes to candidate after details are entered. Not like other products where internal teams has SLA of 48 hours to approve and then Reference check initiated.They highlight if referrers and referee has been on same IP... which helps to detect false recommendation.
Inconvénients :
The credit is lost if recepient doesn't fill the details in 2 weeks time which is quite a loss for company. They should credit it back to the account in such case.
Réponse de l'équipe de Xref
l’année dernière
Hi Bhawana, Thank you for giving us a 5-star rating. We're glad to hear you're enjoying the many benefits of our user-friendly Xref platform. Regarding your feedback on recipients not responding to requests, you could use the 'replace' button on the platform. The 'Replace' button in Xref allows you to ask your candidate to submit the details of another reference provider. The replace feature is available for 21 days from when a request has been sent but is still awaiting completion. Please contact our dedicated Customer Success team at support@xref.com for assistance. Once again, thank you for taking the time to leave us a review.
Xref
Commentaires : Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.
Avantages :
Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.
Inconvénients :
While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.
Réponse de l'équipe de Xref
il y a 5 ans
Thank you for your review, Amanda. We're happy to hear you're benefiting from the time saved through the ease and efficiency of the Xref platform. We are always looking to improve our platform and appreciate the feedback. Thanks again for the great review.
Great Product
Avantages :
Very easy to use. Great tracking and get notifications if there is suspicious activity, which is a very good feature. Makes life so much easy as a recruiter for me as I don't need to chase the referees.
Inconvénients :
Too many notifications if a candidate has not responded. Sometimes candidates are contacting their referees to check if they will be okay to provide references before providing their details. I, as recruiter would get uncountable emails saying candidate has not responded. The alerts should be delayed for at least 48 hours and then send them if candidate still has not responded for 2 days or more.
Réponse de l'équipe de Xref
il y a 2 ans
Thanks for sharing your review, Astha. It's wonderful to hear that you're making the most of all that the Xref platform has to offer. We agree that one of the significant advantages of using Xref is the ability to flag suspicious candidate activity. With regard to your feedback about notifications, our Customer Success would be able to help you adjust the frequency of the alerts. Please reach out to our dedicated Customer Success team at support@xref.com if you would like assistance. Thanks again for sharing your feedback.
Incredible Tool - Highly Recommend!
Commentaires : Fantastic experience. The tool provides a warm and human candidate experience, facilitated by user-friendly and smart software. Because the tool is so user friendly, people want to use it and it improves reference turnaround time. No need to deal with clunky reference forms or waste time on scripted phone calls. References can quickly and easily provide their info and candidates (and HR) can see where things are in the process, eliminating the need for painful and time consuming follow ups. Finally, the data insights are great and, again, we aren’t talking about using clunky dashboards that take time to decipher or multiple clicks to get at a subset of the information you want. The information you want is available at your fingertips. The product is just incredible.
Avantages :
Usability, features, workflow. Overall it’s an incredible product that is quick, easy and intuitive to use. The workflow is human and makes it seem like you’re dealing with an individual, not a database. Every touchpoint (for candidate, reference, HR) is seamless and so helpful. It’s a product that actually enhances the recruitment and candidate experience because of the incredible usability of the platform. Beyond that, the data and insights are robust and available a your fingertips instantly. We aren’t talking about a clunky dashboard or painful online database, you can very quickly get your hands on the information you need because the system has already done all the analysis you need. Fantastic tool that helps you provide a positive experience during the screening process and improves turnaround time.
Inconvénients :
Hadn’t integrated criminal background checks for Canada but that’s in the works. Once it’s a one-stop-shop I have no doubt it will be the dominant platform of choice for prescreening and references.
Réponse de l'équipe de Xref
il y a 5 ans
Thank you for this great review, Nicole. It's good to hear how you have benefited from the ease and efficiency of the Xref platform. We are always looking to improve our service and appreciate your feedback. Thanks again for your review, Nicole.