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Notes moyennes

14 avis
  • Note globale 4.9 / 5
  • Facilité d'utilisation 4.7 / 5
  • Service client 5 / 5
  • Fonctionnalités 4.4 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • À partir de 39,00 $US/mois
  • Prix It is absolutely FREE to use
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • ZhenHub
  • http://www.zhenhub.com/
  • Fondé en 2016

En savoir plus sur ZhenHub

A cloud-based inventory and order management system for eCommerce retailers to automate logistics. Manage all your inventory and orders from a single online dashboard. No more data entry, spreadsheets and emails. Integrate your sales channels like Shopify, automatically fulfill your orders and automate your fulfillment process. Save time and focus on growing your business.

ZhenHub - Fonctionnalités

  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes
  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses
  • Gestion Import/Export
  • Gestion d'entrepôt
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion des transports
  • Planification de la demande
  • Planification des ventes et des opérations
  • Traitement des commandes
  • Échange de données informatisé

Avis les plus utiles sur ZhenHub

My experience with ZhenHub

Publié le 04/04/2019
Mark W.
Owner
Vente au détail, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall Zhenhub has really helped my business grow internationally and give me some free time to work on other aspects of my business. The consistent hiccups along the way can feel tiresome, but the great customer support and shipping rates make it worth it.

Avantages: Zhenhub has top-notch​ client support. When any problems arise, they are usually extremely quick to respond and solve the issue. Zhenhub's shipping rates are also amazingly low. It has allowed me to grow my business and expand my product to ship to new countries at a great profit margin.

Inconvénients: Although it's​ been overall a good experience, there have been some issues along the way. Connecting with Shopify, in particular, hasn't always been smooth. There have​ also been multiple issues with my product shipping out on time, and being tracked properly. Customer support always fixes it, but it happens enough to be a bit annoying. I also wish there was a better way to handle billing. They charge their clients both the sender and receiver fees for an international money transfer, which I find to be unfair, especially when there are no other options to pay invoices.

ZhenHub is a great solution that I highly recommend!

Publié le 28/08/2019
Mark L.
CEO
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.

Avantages: Definitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.

Inconvénients: Honestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" *shrugs*

Great service with good support

Publié le 09/05/2019
Florian D.
CEO - Geek in chief
Logiciels, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We were able to automate fulfillment of our online orders accross APAC

Avantages: Ease of use, setting things up with our Shopify store front was a breeze.
We got real good support from the team as well, always happy to setup a call to go over things

Inconvénients: Nothing to report really, things went smooth

Easy to Use Inventory Management System

Publié le 08/12/2016
Jessey C.
Merchandiser
Fabrication électrique/électronique, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I searched around the internet for an inventory and order management system. Many only provided free trials or I had to install the software on my computer. These systems seem to be fairly expensive but luckily I came upon ZhenHub. It was totally free and suited the purposes for my small business. What was great about it, is that I could immediately integrate my Shopify account. Sales Orders and Invoices were auto-generated saving me so much time. All the other cloud-based systems were really expensive especially if they integrated with Shopify. Overall, it's been a great experience so far. I also know they can actually help me with my physical fulfillment as well. I have yet to try this service. But I highly recommend this system.

Avantages: It was easy to use and also cloud based so I could access my inventory from anywhere. Integrating with Shopify was a massive bonus.

Réponse de l'éditeur

envoyé par ZhenHub le 12/12/2016

Thanks Jessey for your feedback, we will continually improve on the product.

Great customer support, easy interface

Publié le 30/04/2019
Utilisateur vérifié
Director
Mode et vêtements, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy set-up, fast and friendly customer support, shipping back-end looks good and is easy to use. Links up well with Shopify and makes shipping a breeze.

Inconvénients: Shipping couriers have endless bureaucracy, but it isn't Zhenhub's fault. More of a pro really, as Zhenhub helps me navigate the terrible bureaucracy of DHL and co.

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