Qui utilise ZhenHub ?

Commerces de détail en ligne de tout secteur d'activité

Description de ZhenHub

Un système cloud de gestion des stocks et des commandes conçu pour aider les commerces de détail qui vendent en ligne à automatiser leur chaîne logistique. Gérez tous vos stocks et vos commandes à partir d'un seul tableau de bord en ligne. Oubliez les saisies de données, les feuilles de calcul et les e-mails. Intégrez vos canaux de vente, tels que Shopify, à vos commandes et automatisez votre processus de traitement. Gagnez du temps et concentrez-vous sur la croissance de votre entreprise.

Informations sur ZhenHub

ZhenHub

http://www.zhenhub.com/

Fondé en 2016

Prix de ZhenHub

ZhenHub est disponible en version gratuite et propose un essai gratuit. La version payante de ZhenHub est disponible à partir de 39,00 $US/mois.

À partir de

39,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

ZhenHub - Fonctionnalités

Logiciels de gestion de stocks
Accès mobile
Alertes/Notifications
Gestion d'entrepôt
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des stocks de la vente au détail
Gestion des stocks pour la fabrication
Gestion multicanal
Identification des produits
Kitting
Optimisation des stocks
Prévision
Rapports et analyses
Commandes récurrentes
Gestion des catalogues
Gestion des commandes spéciales
Gestion des expéditions
Gestion des nouvelles commandes
Gestion des retours
Gestion des stocks
Saisie de commande
Suivi des commandes
Traitement des commandes
Gestion Import/Export
Gestion d'entrepôt
Gestion des expéditions
Gestion des fournisseurs
Gestion des stocks
Gestion des transports
Planification de la demande
Planification des ventes et des opérations
Traitement des commandes
Échange de données informatisé

Avis sur ZhenHub

Afficher 5 avis sur 16

Note globale
4,2/5
Facilité d'utilisation
4,1/5
Service client
4,2/5
Fonctionnalités
3,9/5
Rapport qualité-prix
4,1/5
Alvaro A.
Founder
Logistique et chaîne d'approvisionnement, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/08/2019

"I have the power"

Avantages: Thanks to Zhenhub all I need is my mobile device to have full control and visibility. Besides their team is simply outstanding.

Inconvénients: So far I haven't found any difficulty. Will contact their team if I do.

  • Provenance de l'utilisateur 
  • Publié le 07/08/2019
Florian D.
CEO - Geek in chief
Logiciels, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/05/2019

"Great service with good support"

Commentaires: We were able to automate fulfillment of our online orders accross APAC

Avantages: Ease of use, setting things up with our Shopify store front was a breeze.
We got real good support from the team as well, always happy to setup a call to go over things

Inconvénients: Nothing to report really, things went smooth

  • Provenance de l'utilisateur 
  • Publié le 09/05/2019
Jurgita M.
Director
Appareils médicaux, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 10/05/2020

"Worst company ever "

Commentaires: Horrible,don't expect any support , don't expect any service what you paid for. Now my inventory is just kept in warehouse I'm not able to do any action in my account all what is says contact by given number and nobody answering I have to stop selling because they not shipping

Avantages: All what this company can do for you just to ruin your business I already having a big loss

Inconvénients: Nothing to like it's supposed to be amazon integrated chanal ,but is not you have to add costumers manually with every order , orders is not shipped

Réponse de l'éditeur

envoyé par ZhenHub le 14/05/2020

Dear Jurgita,

You have been able to use the system and ship your goods out. The reason you saw an issue before is we suspect you didn't refresh the page which I support pointed out already. It seems that after this answer you have been able to ship out your 4 orders.

Regarding your orders, once you were able to click on "ship by zhenhub" and not "ship" your orders were also processed and delivered.

From our system you only attempted to ship 4 orders so far in which all have been processed and shipped. We hope this did not cause you to lose a lot of business.

We hope now that you know how to ship your orders it will seem like a very simple process to do so. If you have any further questions please feel free to reach out to us but otherwise it is a very simple process.

Definitely give us feedback on how we can further simplify our system to make it an even easier process for shipping out your orders.

  • Provenance de l'utilisateur 
  • Publié le 10/05/2020
Mark W.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/04/2020

"Zhenhub practices fraudulent accounting and extorts customers"

Commentaires: Zhenhub is a fraudulent company who has been extorting me with outrageously inaccurate warehouse fees, sending late shipments of all my products, and shipping my products out incorrectly. They never address problems, and currently stole $1400 from me, plus they are holding tens of thousands of dollars of my inventory without responding. Avoid this company at all costs.

Avantages: -it integrates with Shopify
-had good support the first few months

Inconvénients: -fraudulent accounting practices
-extorts customers for extra money once inventory is in the Zhenhub warehouse
-ships products weeks, and sometimes months late
-tracking numbers never work
-shipped out 100's of my products without any packaging

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 23/04/2020
Mark L.
CEO
Biens de consommation, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/08/2019

"ZhenHub is a great solution that I highly recommend!"

Commentaires: I thought that the shipping cost that I was being quoted previously with a standard carrier was high, so I googled for better options and saw that ZhenHub was highly recommended. I was in a pinch because my manufacturer in China was ready to ship and needed it taken care of ASAP. I called their Hong Kong office and had a quote within minutes that was far better than my previous. They walked me through the website, I gave them my address and they had it in Florida faster and for a better price. They're a reliable resource for my startup and I'll continue to use ZhenHub moving forward.

Avantages: Definitely their great customer service. The CEO himself walked me through everything and made sure I was all set. Their costs were also much lower than I was previously quoted. The ease of setting up and executing an order/shipment and it's tracking system were great and the tool is easy to navigate.

Inconvénients: Honestly, it's very well put together. It I'm being the nit-pickiest person I know and had to say something, I'd say that perhaps a button or two could have bold text to stick out more but that is purely cosmetic and I only mention it because there's always something to do in the pursuit of perfection; but it didn't slow me down at all and they're still clear. I'm just used to bold writing on buttons I suppose, and I feel like I "have to put something" *shrugs*

  • Provenance de l'utilisateur 
  • Publié le 28/08/2019