15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de iGMS
AirGMS est un logiciel de gestion de location de vacances tout-en-un qui permet aux hôtes de contrôler les réservations, les communications avec les clients, les avis, les prix et les reportings. Les utilisateurs peuvent utiliser tous les comptes Airbnb à l'aide d'une interface unique, avec un accès aux mêmes fonctionnalités avancées via l'application mobile. Avis clients et messages automatisés, modèles, gestion d'équipe, reportings financiers, etc. Gratuit jusqu'à quatre annonces. Une version d'essai gratuite de 14 jours est disponible (aucune carte de crédit requise) pour les hôtes disposant de plus de cinq annonces.
Qui utilise iGMS ?
AirGMS fournit un logiciel basé sur le cloud spécifiquement conçu pour les gestionnaires immobiliers Airbnb qui utilisent plusieurs comptes Airbnb.
iGMS ne vous convainc pas tout à fait ?
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iGMS
Alternatives à iGMS
Avis sur iGMS
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Avantages :
Le logiciel est très performant et permet de gagner un temps fou sur la partie gestion locative. Je ne peux que recommander ce logiciel extrêmement complet !
Inconvénients :
Le logiciel est uniquement en anglais, ça peut poser certains problèmes pour certains.
Réponse de l'équipe de iGMS
il y a 3 ans
Cher Ludovic, Merci pour vos retours, c'est tres important pour nous. Pour le moment, notre application ne prend en charge que l'anglais, mais vous pouvez definir la langue francaise lors de la creation de modeles automatiques pour les messages a vos invites. Nous serons toujours heureux de vous aider si vous avez des questions sur la fonctionnalite de notre produit. Avec respect, iGMS Team
Alternatives envisagées précédemment :
Great Features & Value
Commentaires : I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.
Avantages :
Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.
Inconvénients :
When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.
Réponse de l'équipe de iGMS
il y a 4 ans
Hello Pat, Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you! Best, iGMS Team
Alternatives envisagées précédemment :
YOU NEED IGMS if you value your time AND guest experience!
Commentaires : Great tool, had it up and running in <24 hrs. When I initially ran into a problem, actually SPOKE TO A HUMAN, very rare and they had me fixed in 15 minutes. Did free trial, converted to Flex plan (which is perfect fit and affordable without sacrificing features) for the 5 months a year that property is rented.
Avantages :
Channel Management (consolidated calendar) Communications Automation.
Inconvénients :
Back arrow on multichannel calendar takes you home vs. back a layer. (User issue vs software)
Réponse de l'équipe de iGMS
il y a 5 mois
Hello Anna! Thank you for taking the time and providing us with feedback. We really appreciate it and are glad that you find our consolidated calendar, automated messages and Flex Pricing Plan options beneficial. We apologize for any inconvenience that you may have experienced with our Multi-calendar. We will definitely work on it. Your feedback will help us to make our platform more comfortable and user friendly. Thank you for choosing iGMS, and we appreciate your support. We're committed to continuously improving our software to meet the needs of our users. If you have any further feedback or suggestions, please don't hesitate to reach out to us!
We love IGMS!!
Avantages :
It does everything we need to do to manage our rentals! The calendar is very on point with having different platforms, the pre set messages are extremely helpful and the customer service has always been excellent !
Inconvénients :
Some inconsistencies with the payout and revenue numbers. We calculate everything manually through each platform
Réponse de l'équipe de iGMS
il y a 3 semaines
Hello Sarah, Thank you for taking the time to share your feedback. We are delighted to learn that iGMS fulfills your rental management needs, particularly with its accurate calendar synchronization across various platforms and the convenience of pre-set messages. It's always a pleasure to know that our efforts contribute to a positive experience for our users. We sincerely apologize for any inconsistencies you've encountered with payout and revenue numbers. We understand the importance of accurate financial tracking, and we take this matter seriously. To address this issue promptly, we kindly request that you provide more details on the discrepancies by emailing us at support@igms.com. Our dedicated support team will thoroughly investigate the matter and work towards a resolution. Your satisfaction is our top priority, and we appreciate your trust in iGMS. We look forward to resolving this matter swiftly and ensuring a seamless experience for your rental management. Best, iGMS Team
IGMS glitches will cost you
Commentaires : Their product has glitches that will cause headaches and cost money. When this happens, their customer service is terrible. On multiple occasions, I have sent them details snd screen shots to show the problems their glitches have created, and they consistently find a way to blame every issue on user error.
Avantages :
The software makes communication with guests easy.
Inconvénients :
IGMS consistently has glitches in syncing information across platforms. We have had problems with updating pricing as well as blocking calendar dates. For example, pricing updates made in IGMS do not always sync with Airbnb or VRBO. This has cost of thousands of dollars.
Réponse de l'équipe de iGMS
il y a 2 semaines
Hi Beth, We deeply regret any inconvenience caused and genuinely appreciate your patience as we diligently tackle the challenges you've encountered. Following a thorough investigation, it has come to our attention that the glitches you've experienced stem from the communication breakdown between your iGMS account and VRBO, specifically related to the API connection. We fully comprehend the significant impact these discrepancies can have. I'm pleased to inform you that our development team has been actively engaged in addressing these issues, resulting in the release of an updated VRBO connection. The system is now functioning seamlessly, and we believe this will contribute to a more reliable and efficient experience for you. It’s heartening to note that despite the challenges you’ve faced, you have decided to return to iGMS. We are genuinely thrilled to welcome you back and are committed to ensuring that your future interactions with iGMS are nothing short of exceptional.
