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Description de iubenda

Solution à 360 degrés pour rendre vos sites et vos applications conformes à la loi dans plusieurs langues et législations avec des mises à jour automatiques et à distance gérées par une équipe juridique internationale.

Elle équipe plus de 80 000 clients dans plus de 100 pays, des grandes entreprises aux start-up naissantes.

Les produits comprennent le générateur de politique de confidentialité et de politique de cookies avec plus de 1600 clauses, une solution de gestion des cookies, une solution de gestion de la confidentialité interne et une solution de gestion du consentement.

Qui utilise iubenda ?

Iubenda est destiné aux entreprises, aux développeurs d'applications et aux agences de toutes tailles, des PME aux grandes entreprises qui ont besoin de solutions de conformité. Clients sélectionnés : Honda, Peroni, Rai, Goldenpoint.com

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iubenda

iubenda

4,7 (187)
5,99 $US
mois
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4,5 (187)
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VS.
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4,1 (21)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur iubenda

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
17%
3
2%
2
1%
1
2%
Viktor
Viktor
CEO (Canada)
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best privacy policy and cookie solution on the market!

5,0 il y a 4 ans

Commentaires : Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution. It's so easy to use, that we even offer our clients (bloggers, small businesses, etc.) complimentary set up of Iubenda on their websites. It usually takes us 15-30 minutes to generate privacy policy and implement the cookie solution. Timing depends on how extensive the privacy policy needs to be. For bloggers usually 15 min, for businesses usually 30 minutes.

Avantages :

Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.

Inconvénients :

The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

Azizah
Azizah
Office Management (Malaisie)
Utilisateur LinkedIn vérifié
Télécommunications, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Webiste privacy and cookies management with iubenda

5,0 il y a 2 ans

Avantages :

With iubenda, making safety and privacy policies is a cakewalk, instead of taking a gamble on a public privacy or cookie policy (without knowing if it benefits the company) or paying loads of cash on an attorney to draft one. When you install iubenda, it will automatically scan the existing site and provide you with the option to personally choose the extensions, plugins, and services you use. Based on such data, iubenda will design custom privacy and cookie disclaimer for your website.

Inconvénients :

It's not the software I had issues with but rather the expectation that a single individual should be capable of ensuring a webpage complies with all applicable laws. A website-scanning tool is available to assist you in locating potential new services to include, although it is not entirely reliable just yet.

h
CEO (R.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Worst Customer support Ever.. i would give minus rating if there is any..

3,0 l’année dernière

Commentaires : Very Very bad experience and the worst customer support we have ever received from a product. at the time of writing this review, my whole account is down for 5 days now, and till now the customer support team never replied to our emails or chats!!!!!

Avantages :

Nothing worth mentioning here. I'm writing this review to get their management's attention, maybe they don't know how bad their customer support team is.

Inconvénients :

First and most importantly, they have an incompetent customer support team who barely replies to our concerns and forget about the 24/7 support that they say they have. Go contact them on chat and good luck after that if anyone replied to you. Very difficult to integrate with other platforms, and as explained above, no support for the integration.

Réponse de l'équipe de iubenda

l’année dernière

Thank you for taking the time to write your review. We are very sorry to hear that you have had a negative experience with our customer support team. We value your feedback and would like to take steps to address your concerns and improve your experience with our product. We would greatly appreciate it if you could provide us with more information to help identify your requests in our system and provide you with support as soon as possible. Updating your Capterra account details by adding your name and surname would be helpful in this process. Alternatively, you can provide us with the URL of your website. We understand that you have been experiencing difficulties with integrating our product with other platforms and that your account has had issues for the past five days. We apologize for any inconvenience this may have caused you. Our team is committed to providing prompt and efficient support to all of our customers, and we would like to do everything we can to ensure that your experience from now on will be as smooth and seamless as possible.

Rita Carla Francesca
Rita Carla Francesca
Independent Author (Italie)
Utilisateur LinkedIn vérifié
Édition, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential for a website

5,0 il y a 4 mois

Commentaires : When the GDPR was enforced, I had to find quickly a solution for my website. Iubenda had everything I needed for a very low price. The latter had increased a bit though, but it's still acceptable.

Avantages :

It's an affordable and easy-to-use service. I could set and install the script very easily on my website, and the price is acceptable.

Inconvénients :

Nothing in particular. Overall I'm having a good experience.

Marco
Marco
Web Designer (Italie)
Utilisateur LinkedIn vérifié
Design, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The best GDPR/CCPA solution on the market

5,0 il y a 2 ans

Commentaires : I started using it more than 2 years ago for client work, and I've never stopped since then. It's easy to use and fast to implement once you put in some effort, and it gives you a solid compliancy level. It's an essential tool for every web designer and marketer.

Avantages :

There are several benefits to using iubenda for GDPR compliance. First, it can help ensure that your data is properly collected and stored. Second, it can automate the consent process so you don't have to check each individual pop-up or Formfield on your website. And finally, once users have given their consent, iubenda will keep track of this information so you always know who has agreed to receive marketing messages from your company. It keeps your policies constantly updated by a team of top-level lawyers, so you don't need to check the law variations compulsively to remain compliant with them.

Inconvénients :

It's an advanced platform since it offers a suite of tools. It should be easy to use, but it can be overwhelming since there are so many options. It is also quite expensive, but that's fair since they are the best on the market in my opinion.