--- description: Thryv : qu'en pensent les utilisateurs ? Lisez les avis clients sur Thryv, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.fr/software/156926/thryv Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/156926/thryv?page=2) > Plateforme d'expérience client de bout en bout conçue pour les petites entreprises. > > Conclusion : 537 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Thryv ? Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 537 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Thryv - **Pays**: Dallas, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 99,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Barbade, Canada, Nouvelle-Zélande, États-Unis, Îles Caïmans ## Fonctionnalités - Accès mobile - Analyse des sentiments - Automatisation du marketing - Base de données de clients - Booking Management - CRM - Calcul des taxes - Collecte de données multicanal - Communication multicanal - Confirmations/Reminders - Demande d'avis - Devis - Email Reminders - Envoi de SMS en masse - Facturation - Fonctions pour secteur de l'assurance - Gestion de la disponibilité - Gestion de plusieurs comptes - Gestion des calendriers - Gestion des campagnes - Gestion des canaux - Gestion des clients - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des contacts - Gestion des rendez-vous - Gestion des réponses - Intégration multicanal de réseaux sociaux - Messagerie bidirectionnelle - Messagerie planifiée - Notification en cas d'avis émis - Pages de renvoi et formulaires web - Paiements en ligne - Paiements mobiles - Personnalisation de messages - Planification automatisée - Planification des campagnes - Planification des campagnes - Planification des publications - Rappels - Recherche/Filtre - Rendez-vous récurrents - Replanification - Réponses automatisées - Réservation en ligne - Suivi des interactions - Surveillance des avis émis - Synchronisation du calendrier - Tableau de bord d'activités - Traitement des paiements ... et 47 fonctionnalités supplémentaires ## Intégrations (59 au total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... et 44 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://www.capterra.fr/directory/2/customer-relationship-management/software) - [Logiciels de gestion de contacts](https://www.capterra.fr/directory/30016/contact-management/software) - [Logiciels de gestion des leads](https://www.capterra.fr/directory/30017/lead-management/software) - [Logiciels d'agenda](https://www.capterra.fr/directory/30757/appointment-scheduling/software) - [Logiciels de facturation](https://www.capterra.fr/directory/30015/billing-and-invoicing/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://www.capterra.fr/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews) 2. [Omnisend](https://www.capterra.fr/software/153508/omnisend) — 4.7/5 (836 reviews) 3. [Systeme.io](https://www.capterra.fr/software/198994/systeme) — 4.8/5 (2129 reviews) 4. [Brevo Marketing Platform](https://www.capterra.fr/software/132996/brevo) — 4.6/5 (3519 reviews) 5. [ActiveCampaign](https://www.capterra.fr/software/79367/activecampaign) — 4.6/5 (2568 reviews) ## Avis ### "Great Strategic Partner" — 5.0/5 > **Charles** | *24 avril 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: There Customer Support and the Sales Team are terrific. We have been working with Thryv for probably going on two years roughly. The value for the money is tremendous and they have a great staff on their team. > > **Inconvénients**: Noting I can think of at the moment. I'm very happy with the product. The goal is to learn the different products they offer. > > Awesome and looking forward with our continue partnership. The team is great to work with. The value customer satisfaction. ----- ### "High Praise for Thryv for Small Businesses" — 5.0/5 > **Drake** | *23 avril 2026* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: The Existing and New Client appointment management has helped our office immensely. It allows continues appointment request by our customers and for the whole office to schedule, see what others schedule and interact with our clients through a shared email inbox which also allows document submission. > > **Inconvénients**: Printing calendar feature requires a bit of a trick to print a calendar without the Thryv side bar covering half the page. There is a workaround. > > 100% changed my practice. The client interaction has increased 500% streamlining time needed for existing and potential new customers. ----- ### "Wanting more" — 3.0/5 > **Justin** | *5 juin 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: My favorite part of Thryv was the single inbox for all of our channels. I also enjoyed they would auto post social items for us. > > **Inconvénients**: The software did not meet our needs for customer experience. We needed customers to have the ability to pick and choose items from a quote on their own without having to correspond or ask the sales person for help. > > I would describe my overall experience as mediocre. The software works and is reliable, but leave a lot to be desired ----- ### "Great CRM for Business" — 5.0/5 > **Steve** | *4 juin 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Thryv for about 6 years. The CRM program is outstanding. Being able to send customers quotes and invoices are easy. The system send reminders of appointments and customers can confirm instantly. It also records payments so you know which customers paid and who still has a balance. > > **Inconvénients**: It would be great to be able to look up customers by address. It would also help to organize them by zip code. > > It’s been positive, or we wouldn’t still be there. It’s also very affordable. Weather your business is new or you’ve been in business for a long time, this will increase your productivity and profitability. ----- ### "Exceptional service" — 5.0/5 > **Gary** | *24 avril 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: I have been working with the Thryv platform and \[sensitive content hidden\] for the last few years to improve my CRM communications, as well as the management of our website and social media platforms. \[sensitive content hidden\] is extremely knowledgeable, as are his associates. With their platform and knowledge, we have greatly improved our marketing exposure and client communications across the board. If you are looking for expertise and prompt, reliable services, I highly recommend Thryv and \[sensitive content hidden\]\! > > **Inconvénients**: The standard Social media post program was a little hit or miss. Many of the general posts did not reflect the quality of work that we perform. I am excited about the new concierge service to handle this aspect of our program > > My overall experience has been excellent. \[sensitive content hidden\] and his associates are very responsive to our needs. They are always improving the creativity of our marketing and are very knowledgeable about recent trends and technology improvements. ----- Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/156926/thryv?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/156926/thryv) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées