Thryv
par Thryv
Qui utilise Thryv ?
Être propriétaire d'une petite entreprise peut représenter une charge considérable. Thryv a créé un logiciel simple pour aider les propriétaires à s'organiser, à communiquer avec leurs clients et à être payés, afin qu'ils puissent reprendre le contrôle.
Description de Thryv
Découvrez Thryv, le logiciel de gestion tout-en-un conçu pour les petites entreprises. Thryv intègre des fonctions commerciales essentielles telles que les estimations et la facturation, la planification de rendez-vous, le traitement des paiements, les campagnes par SMS et par e-mail, la gestion des listes de clients, les réseaux sociaux, etc.
Informations sur Thryv
Thryv
https://www.thryv.com/
Fondé en 1892
Prix de Thryv
Thryv n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
Version gratuite
Non
Essai gratuit
Non
Déploiement
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation
Formation en ligne en direct
Webinaires
Documentation
Ressources d'aide
Service de support permanent (réponse directe)
Support en horaire de bureau
En ligne
Thryv - Fonctionnalités
Produits alternatifs
Logiciels les + demandés
Avis sur Thryv
Afficher 5 avis sur 226
John S.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 02/06/2020
"Crafting your message"
Commentaires: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Avantages: I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Inconvénients: Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Réponse de l'éditeur
envoyé par Thryv le 09/06/2020
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
- Provenance de l'utilisateur
- Publié le 02/06/2020
Kathy F.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prixSans note
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 15/05/2020
"Thryv Review"
Commentaires: My Social media problems are being solved with Thryv. I will be able to be out there on social media a lot more and by doing so, hoping to grow my business more.
Avantages: Thryv is an easy program to use once the customer support walks you through it. Their customer support really makes sure that all the training you receive, you understand. Great system. I like how Thryv handles all the social media aspect of my business, so I don't have to take the time to post on every social media site out there.
Inconvénients: The only feature that I don't like about Thryv is that when I am scheduling clients, it will not let me input more than one service at a time for a client. I have to schedule one service at a time for clients, and that can be confusing for them because then they end up getting multiple txts about their appointment, and they don't know what time their actual appointment is scheduled for.
Réponse de l'éditeur
envoyé par Thryv le 19/05/2020
Hi Kathy! I'm so glad to hear Thryv is making managing your social media a breeze! I'm sorry to hear about your scheduling issue. If a phone call doesn't work, you can always reach out to us by emailing support@thryv.com for any questions or concerns you have! Thanks for the great feedback! -Chandlor
- Provenance de l'utilisateur
- Publié le 15/05/2020
Doug D.
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Note globale3/5
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Facilité d'utilisation3/5
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Fonctionnalités2/5
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Support client2/5
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Rapport qualité-prix1/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 10/02/2019
"Caution"
Commentaires: It was almost a week of nothing but a waste of my time and money. I told the rep what i wanted my software to do which is write and send invoices and estimates plus a lot more but to keep it short they knew i was going to have a problem with my invoices and they said nothing. Charged me 775.00 for a month of advertising plus service writing software. I spent a week learning how to use it and getting it all set up. Could of been avoided had they said their service writing software is useless and if they have been blocked by so many big email groups tells me they do some pretty shady stuff. I wanted nothing to do with their advertising my company name and ended it immediately. Of course when i ask about my refund that i want in full, they say their accounting office is in a 2 day meeting and it is wednesday, so we shall see come monday morning how honest they can be. If they just would of accepted my cancellation and immediately refunded my money I wouldnt even be writing this review . Hope this helps, i had been looking into thryv for several months prior and they seemed like a great software, completely took me by surprise. There answer was to have my customers whitelist them. Can you imagine sending a new customer an estimate but asking them to whitelist you first. Insanity at its best.
Avantages: I like that it advertised on over 60 sites supposedly
Inconvénients: I could not send emails to my customers, estimating would be 90% of my customers. Thryv.com emails have been blocked by AOL, AT&T, YAHOO, and apparently GMAIL too because i couldnt send an invoice to myself. My wifes SBCGLOBAL,NET worked very well. Yeah they dont bother to tell you this up front.
Réponse de l'éditeur
envoyé par Thryv le 29/03/2019
Hi Doug,
I'm very sorry to hear of the dissatisfaction and issues outlined in your review. The satisfaction of our clients means the world to us here at Thryv. This matter has been escalated and we'll be reaching out to soon to address all concerns.
Thanks,
Ed
- Provenance de l'utilisateur
- Publié le 10/02/2019
Angelo D.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 13/05/2020
"Amazing business management software"
Commentaires: Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future. Great price for the value.
Avantages: I love using the social media scheduling tool because it saves me a lot of time compared to before. I also use the appointment scheduler on a daily basis. The reminders help me remember all my appointments and help to remind my clients of the time. The website widgets have been a great addition and really help increase the amount of people contacting our business.
Inconvénients: Sometimes when I am trying to access my Thryv software via mobile, it just keeps loading but never opens. That can get a bit annoying. Also, sometimes the software can be a bit glitchy, not load in certain areas. Also, the social media scheduling tool sometimes randomly disconnects my social media profiles and cancels the posts I had scheduled. That is a bit annoying as well.
Réponse de l'éditeur
envoyé par Thryv le 14/05/2020
Hey Angelo! Thanks for the great review. We are always looking for ways to improve the quality of our product and fix bugs/glitches. We love having SEO Marketing Masters as part of our Thryv family! Let us know if you ever need anything. We're here to help. -Chandlor
- Provenance de l'utilisateur
- Publié le 13/05/2020
Barry F.
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Note globale5/5
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Facilité d'utilisation4/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix4/5
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Probabilité de recommander le produit
- Provenance de l'utilisateur
- Publié le 13/05/2020
"Total Client Integration"
Commentaires: Excellent
Avantages: Communications with the clients. The scheduling is easy and the reminders to the clients which can be set up to automatically remind us and the clients of appointments are valuable. The client portals to access documents are another useful feature as well as the automatic contact campaigns to keep your business in front of the clients regularly even when their cases have resolved.
Inconvénients: There are many features that are not easily understood. However, the support has been very helpful in explaining and working through all the features.
Réponse de l'éditeur
envoyé par Thryv le 14/05/2020
Hi Barry. Thanks for the review! I'm happy to hear The Friedman Law Firm has been enjoying Thryv and that our support team has been able to walk you through all the features. If you ever have any issues or concerns, don't hesitate to let us know. We're here to make your life easier! -Chandlor
- Provenance de l'utilisateur
- Publié le 13/05/2020
