Pour qui ?

Sales and Marketing departments in most verticals including Technology, Education, Insurance, Automotive and Hospitality.

Notes moyennes

12 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4.3/5
  • Service client 4.8/5
  • Fonctionnalités 4.6/5
  • Rapport qualité-prix 4.4/5

Informations sur le produit

  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Conversica
  • https://www.conversica.com
  • Fondé en 2007

En savoir plus sur Conversica

Conversica is the leader in Intelligent Virtual Assistants for Customer Engagement. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce allowing business professionals and AI Assistants to work together harmoniously.

With a large library of purpose-built and ready-to-use conversational skills our AI
Assistants can be deployed quickly, are human-like and personal, and provide
superior conversational accuracy and autonomy.

Conversica - Fonctionnalités

  • Base de données de clients
  • Gestion des appels
  • Gestion des campagnes
  • Gestion des canaux
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des contrats
  • Gestion des leads
  • Gestion des opportunités
  • Gestion des ventes sur le terrain
  • Gestion du territoire
  • Génération d'offres
  • Mesure des performances
  • Prévision des ventes
  • Suivi des références
  • e-mail marketing
  • Campagnes de drip marketing
  • Gestion des campagnes
  • Gestion des pipelines
  • Lead scoring
  • Mesure des performances
  • Notifications de leads
  • Personnalisation
  • Saisie de leads
  • Segmentation de leads
  • Tests A/B
Information non fournie
Information non fournie

Avis les plus utiles sur Conversica

Conversica has had a huge impact on our sales organization.

Publié le 18/01/2019
Shane A.
Marketing Manager
Banque, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Avantages: I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Inconvénients: Can't think of anything. Everything we have asked of Conversica has been handled.

Optimize your sales followup

Publié le 05/09/2019
Michelle S.
Marketing Operations Manager
Services et technologies de l'information, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Avantages: We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Inconvénients: There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Conversica is a great B2B tool

Publié le 11/12/2019
Utilisateur vérifié
Digital Strategy
Logiciels, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Conversica has been a really awesome tool to help us not only engage with net new leads, but also reengage leads from the past that we thought were lost causes. It helped us to uncover additional pipeline that never would have been found otherwise by the sales team.

Avantages: Conversica helps uncover money that potentially would have been left on the table and it helps to speed up lead conversion time.

Inconvénients: There is a lack of flexibility as far as default cadences for the outbound messages is concerned.. I wish we had more control over that. And there are some conversation types that are less useful than others.

Should Have Started This Service Years Earlier

Publié le 24/09/2019
Steve M.
CMO
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Conversica is helping us to effectively, affordably re-engage with non-responsive leads at scale. Once installed and integrated with Salesforce, it has proven to be a great addition to our process, teeing up these prospects for our sales team.

Avantages: Our install and onboarding experience has been excellent (thank you Kelsey!), and the results that we've seen have been very encouraging to date, with multiple closed opportunities that we would not have unearthed if not for Conversica.

Inconvénients: I have no cons - it's not cheap, but its not expensive either.
It delivers sales, so any cost is being offset by new revenue.

Great tool to get filter out the "noise"

Publié le 19/07/2019
Utilisateur vérifié
Account Executive
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Conversica is a great way to have a personal approach with prospects without using employee bandwidth. Customers feel like they are talking to a real person, while the platform has the ability to cut through the noise and only send quality leads.

Inconvénients: It can be off on the level of accurateness at times for the quality of leads it passes on.

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