Pour qui ?

Sales and Marketing departments in most verticals including Technology, Education, Insurance, Automotive and Hospitality.

Notes moyennes

10 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Conversica
  • https://www.conversica.com
  • Fondé en 2007

En savoir plus sur Conversica

Conversica is the leader in conversational Artificial Intelligence (AI) Assistants for business. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce allowing humans and AI Assistants to work together harmoniously.

With a large library of purpose-built and ready-to-use conversational skills, our AI Assistants can be deployed quickly, are human-like and personal, and provide superior conversational accuracy and autonomy.

Conversica - Fonctionnalités

  • Base de données de clients
  • Gestion des appels
  • Gestion des campagnes
  • Gestion des canaux
  • Gestion des commissions
  • Gestion des contacts
  • Gestion des contrats
  • Gestion des leads
  • Gestion des opportunités
  • Gestion des ventes sur le terrain
  • Gestion du territoire
  • Génération d'offres
  • Mesure des performances
  • Prévision des ventes
  • Suivi des références
  • e-mail marketing
  • Campagnes de drip marketing
  • Gestion des campagnes
  • Gestion des pipelines
  • Lead scoring
  • Mesure des performances
  • Notifications de leads
  • Personnalisation
  • Saisie de leads
  • Segmentation de leads
  • Tests A/B
Information non fournie
Information non fournie

Avis les plus utiles sur Conversica

Conversica has had a huge impact on our sales organization.

Publié le 18/01/2019
Shane A.
Marketing Manager
Banque, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Avantages: I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Inconvénients: Can't think of anything. Everything we have asked of Conversica has been handled.

Optimize your sales followup

Publié le 05/09/2019
Michelle S.
Marketing Operations Manager
Services et technologies de l'information, 10 001+ employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Avantages: We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Inconvénients: There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Find the Needles in the Haystack

Publié le 08/12/2016
Adam B.
Marketing Operations Manager
501-1 000 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered. We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey. We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

It's Like Having a Rep that works 24/7

Publié le 07/09/2018
Utilisateur vérifié
Program Manager, Business Systems
Logiciels, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It's been wonderful and a money saver.

Avantages: Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

Inconvénients: Nothing, only hard part is choosing a name for our AI rep.

An automated assistant!

Publié le 27/08/2019
David D.
Customer Success
Automobile, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
3 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Amazing advancement of technology as we are now able to automate our own departmental and market optimization plans! Great product!

Avantages: It helps me to elevate my departments productivity by automating items that would be impossible for me to do manually without sacrificing other areas of my day. It allows me to evaluate those who want to improve from those who do not so my calls are targeted instead of random. It makes my day just better overall!

Inconvénients: Can be tough to manage all the contacts, emails, and behind the scenes data that generate all the automated out reach. In fact our company has a position dedicated to it, and most others (depending on market size) may need that as well.

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