Flipdish

Flipdish

par Flipdish

Qui utilise Flipdish ?

Restaurants, vente de plats à emporter, épiceries fines, supérettes et cafés souhaitant offrir des services de collecte ou de livraison en ligne.

Description de Flipdish

Fournit un système convivial de commande en ligne, leader du secteur, pour les restaurants individuels, les chaînes multimagasins, la vente de plats à emporter, les épiceries fines, les cafés, les supérettes et les franchises.

Informations sur Flipdish

Flipdish

https://www.flipdish.com/

Fondé en 2015

Prix de Flipdish

Flipdish n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Flipdish est disponible à partir de 485,00 $US/unique.

À partir de

485,00 $US/unique

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Flipdish - Fonctionnalités

Logiciels de caisse pour restaurants
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses
Achats
Analyse nutritionnelle
Fonctions pour cafétérias
Fonctions pour établissements de soins
Gestion des recettes
Gestion des stocks
Paiements et financement en ligne
Planification des menus
Point de vente (PDV)
Repas gratuits et réduits
Suivi des plateaux
Écoles
Étude des coûts
Carte de fidélité
Commande en ligne
Fonctions pour restaurants
Gestion des cartes cadeaux
Gestion des commandes
Gestion des menus
Rapports et analyses
Routage
Répartition des livraisons de nourriture
Suivi en direct

Avis sur Flipdish

Afficher 5 avis sur 104

Note globale
5/5
Facilité d'utilisation
4,9/5
Service client
5/5
Fonctionnalités
4,9/5
Rapport qualité-prix
4,9/5
Luca D.
Store Manager
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/06/2018

"Second to none customer experience. Amazing app functionality and fantastic user dashboard for data."

Commentaires: There are many benefits to this software that all add up. A huge benefit is having customers create their own orders and thus eliminating human error of missing items over the phone or incorrect special requests. The orders come in quickly, in an easy to read format reducing the time of taking an order over the phone from minutes to seconds. As a result we can also use codes for discounts and promotions, deliver them straight to the customers phone and even give special vouchers for free meals. This app now allows you to advertise to your customers without leaving the business to deliver leaflets, and without worrying will Facebook show all my page followers my post. The benefit of allowing card payments is also one to note as it reduces cash in store which in tern can speed up customer service as the payment process in store is removed and the customer simply walks in and walks out.

Avantages: What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly. The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day.

Inconvénients: Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this".

Réponse de l'éditeur

envoyé par Flipdish le 12/07/2018

Hi Luca, Good to hear all is going well. Thanks for the feedback.Kind Regards, Conor, CEO @ Flipdish

  • Provenance de l'utilisateur 
  • Publié le 29/06/2018
Mark T.
president
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 21/11/2019

"Great Product to ween away from Third Party Services"

Avantages: What I love about this product is its user friendly portal and customer insights.
The tools Flipdish offers allows companies to understand customers analytics.
Flipdish staff very knowledgeable on various promotions/campaigns a restauranteur can offer.
The customer retention as well as the push notifications for customers is an ingenious way of converting customers back from third-party services.
And lastly, but most importantly, partnering with flipdish allows a restaurant access to one of the most important parts of any business: Customer data
Yes - you read that part correctly. You have access to your customer data for your own marketing
No longer do you need to depend on third party services (uber, doordash, etc) who "claim" to extend your reach to new customers.

Inconvénients: There is nothing I can say that is negative about this company, nor its services

Réponse de l'éditeur

envoyé par Flipdish le 13/12/2019

Hi Mark, thank you for your 5 star review! It's awesome to hear you're finding Flipdish a great product to ween away from third party services - we've helped so many of our customers all over the world do this. Our knowledgeable staff are certainly a key part to helping you realise that goal. We look forward to continued success together. Regards, James, Co-Founder @ Flipdish

  • Provenance de l'utilisateur 
  • Publié le 21/11/2019
Annamaria F.
Manager
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2020

"APP online ordering"

Commentaires: Professional. Would like more feedback on the current negotiations of fees and charges. Tablet version of the terminal would be more ideal!

Avantages: Its a stand alone APP linked to website online ordering. Customer friendly and operational friendly.
Once its plugged in and broadband working it runs smoothly.
Allowed make changes by emailing or calling customer care.
Up to date technology for customer and user satisfaction.

Inconvénients: Unable to make changes through portal access.
Unable to upload images from back office.
Integration is all at a cost.
Commission rates should be more competitive.

  • Provenance de l'utilisateur 
  • Publié le 21/05/2020
Stephen M.
COO
Production alimentaire, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 06/04/2020

"Good software and great support team"

Commentaires: Positive great support team.

Avantages: Support team very proactive and helpful.

Inconvénients: Some of the reporting features not great, but being worked on which is encouraging.

  • Provenance de l'utilisateur 
  • Publié le 06/04/2020
Jade O.
Manager
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/02/2020

"Excellent support and customer service"

Commentaires: Our website and online ordering is powered by Flipdish

Avantages: Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now.

Inconvénients: There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon.

Réponse de l'éditeur

envoyé par Flipdish le 12/03/2020

Hi Jade, thank you for your 5 star review, and kind words. It genuinely delights be to hear you say that we have excellent support and customer service, as this is something we are very passionate about at Flipdish. It's also great to read that our new Terminal has solved many issues for you - that is exactly what good technology should do. As you say, we will continue to listen to and act on our customers' feedback, so thank you for taking the time to give it. Best wishes, Heather, Global Head of Customer Success @ Flipdish

  • Provenance de l'utilisateur 
  • Publié le 14/02/2020