Metatask

Metatask

par Metatask

Qui utilise Metatask ?

Metatask est utilisé par des petites et moyennes entreprises dans plus de 30 pays pour gérer toutes sortes de workflows et de processus internes.

Description de Metatask

Metatask est une application d'automatisation et de gestion du workflow facile à utiliser.


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Vous pouvez créer n'importe quel processus métier en quelques minutes : administration, RH, ventes, intégration de salariés ou de clients, dépenses et vacances et tout autre processus au cœur de vos opérations quotidiennes.
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Metatask a intégré des fonctionnalités de workflow pour les approbations, les branches alternatives et parallèles ou encore les tâches imbriquées. Vous pouvez facilement créer des cas de workflow complexes.

Informations sur Metatask

Metatask

http://metatask.io

Fondé en 2017

Prix de Metatask

Metatask n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Metatask est disponible à partir de 5,00 $US/mois.

À partir de

5,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Metatask - Fonctionnalités

Logiciels BPM (Business Process Management)
Alertes/Notifications
Automatisation des processus métiers
Collaboration
Contrôles/Permissions d'accès
Gestion des règles métiers
Gestion visuelle du workflow
Mappage de processus
Modélisation et conception de processus
Suivi des changements de processus
CRM
Facturation
Gestion de projets
Gestion des devis
Gestion des documents
Gestion des portefeuilles
Gestion des ressources
Génération d'offres
Outils de collaboration
Portail client
Suivi du temps et des dépenses
Archivage et rétention
Automatisation des processus et flux de travail
Collaboration
Contrôles/Permissions d'accès
Création et conception de formulaires
Fonction de glisser-déposer
Gestion de versions
Recherche en texte intégral
Diagrammes de Gantt
Gestion des idées
Gestion des portefeuilles
Gestion des ressources
Gestion du budget
Modèles personnalisables
Méthodes Agile
Méthodes classiques
Outils de collaboration
Portail client
Suivi des étapes
Suivi du temps et des dépenses
Suivi progression/coût
Tableau kanban
Accès mobile
Aperçu de Gantt/du calendrier
Creation de sous-tâches
Gamification
Gestion des tâches récurrentes
Liste des tâches
Outils de collaboration
Rapports et analyses
Suivi du pourcentage de progression
Suivi du temps
Tableau des tâches
Tableur
Accès mobile
Automatisation des processus métiers
Configuration des workflows
Contrôles/Permissions d'accès
Gestion des calendriers
Gestion des documents
Gestion des formulaires
Gestion des tâches
Intégrations de tiers
Sans code
Suivi de la conformité
Tableau de bord personnalisable
Éditeur graphique de workflow

Avis sur Metatask

Afficher 5 avis sur 24

Note globale
4,8/5
Facilité d'utilisation
4,7/5
Service client
5/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,8/5
Nathan C.
Full Stack Developer
Compagnies aériennes/Aéronautique, 201-500 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 22/04/2019

"Great User Experience"

Avantages: - Does almost everything it needs to do, and nothing that it doesn't
- Forms are satisfying and workflows are easy to build

Inconvénients: - Would be nice to have a "read only" group
- Would be nice to add new fields on a template that default to something other than editable.

  • Provenance de l'utilisateur 
  • Publié le 22/04/2019
Michael P.
President
Construction, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 23/01/2020

"If you need to get employees to consistently follow ANY process, check out Metatask"

Commentaires: The support level is almost super human. They respond with answers and solutions very quickly and are always open to customer feedback and feature requests. We mainly use the software to make sure that our Operations people follow a consistent process. It also allows them to suggest improvements and then see exactly where their suggestion goes and they can feedback at the end of the review process. It connects them with the business more closely and they feel they are being listened to. We have only deployed this about 45 days ago, but I can only see us adding more and more processes. We don't include our sales staff in Metatask at the moment, but we take on the added expense because of how well it works and how much time it saves and how many mistakes it prevents.
This may not be an exact fit for your needs, but it is easily worth the time to go through a trial and figure that out. For us it was near perfect.
Highly recommended; one of the best improvements we've made to workflow in 13 years of being in business.

Avantages: Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.

Inconvénients: The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff.
There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.

Réponse de l'éditeur

envoyé par Metatask le 24/01/2020

Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!

  • Provenance de l'utilisateur 
  • Publié le 23/01/2020
Utilisateur vérifié
Asystentka projektu
13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    2/5
  • Support client
    5/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    5/10
  • Provenance de l'utilisateur 
  • Publié le 10/11/2017

"To simple"

Commentaires: This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.

Avantages: Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Inconvénients: Lack of possibility to add files connected with task to share them with others - it would be very useful.

Réponse de l'éditeur

envoyé par Metatask le 15/11/2017

Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.

  • Provenance de l'utilisateur 
  • Publié le 10/11/2017
Utilisateur vérifié
CTO
51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/11/2017

"Using Metatask for about a year to manage all our admin processes."

Commentaires: I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.

Avantages: I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.

Inconvénients: After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.

Réponse de l'éditeur

envoyé par Metatask le 15/11/2019

Thanks for a great feedback!
A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!

  • Provenance de l'utilisateur 
  • Publié le 28/11/2017
Nicola Z.
Integration Engineer
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 21/05/2019

"Vary useful and easy to use"

Avantages: Easy to use, fast setup, great integration with external software, document integration

Inconvénients: No mobile application and push notification (I know it is possible to use Slack, but push notification is better) Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

  • Provenance de l'utilisateur 
  • Publié le 21/05/2019