17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Description de Kipu
Logiciel cloud de dossier médical informatisé, conçu pour les centres de traitement du comportement et des addictions, qui offre des fonctionnalités telles que la facturation, le CRM et plus encore.
Qui utilise Kipu ?
Solution de santé mentale conçue pour les centres de traitement des addictions, les hôpitaux et les cliniques, permettant de faciliter la facturation, le CRM et le dossier médical informatisé.
Kipu ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Kipu
Alternatives à Kipu
Avis sur Kipu
Kipu Documentation and Education
Commentaires : I've used Kipu for the last 8 years and it has been useful for assessment, treatment planning, and documenting treatment, and discharge
Avantages :
I use Kipu's library to support treatment planning/strategyKipu also has a section with multiple assessments that are convenient and useful
Inconvénients :
Kipu is a secure system and will require administrator support if login problems occur
Réponse de l'équipe de Kipu Systems
l’année dernière
Hi Roger, Thank you for your thoughtful feedback on Kipu's library and assessment features. We're pleased to hear it's been instrumental in your work over the past 8 years. We acknowledge the security measures and will always strive for seamless user experience. We're grateful for your continued trust in us and value you being part of the Kipu community!
Very easy to learn
Commentaires : Our whole company switched around Christmas and we were worried it would be a disaster but everyone learned it quickly. Passing meds and charting is so much easier, we used to keep track of meds on paper and this is preferable.
Avantages :
Our whole dept learned it quickly and it is much more streamlined and user friendly than Netsmart.
Inconvénients :
Sometimes you need to click in and out of things to get something done but really it's not that big of a deal.
Réponse de l'équipe de Kipu Systems
il y a 4 mois
Thank you, Mitchell, for your positive review! We're delighted that your department found Kipu easy to learn and more streamlined than your previous solution. We appreciate your feedback on the minor navigation issues and are glad to hear that passing meds and charting are now easier. Thank you for being part of the Kipu community!
The Lie of “the gold standard”
Commentaires : I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂
Avantages :
Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute.
Inconvénients :
-- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours.
Réponse de l'équipe de Kipu Systems
l’année dernière
Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced. We're dedicated to enhancing our software and service, and your insights are crucial for our growth. We're actively addressing these issues and have reached out to you offer direct assistance so we can reach a final resolution. We value our community members and are committed to ensuring a positive experience with Kipu. Thank you for allowing us the opportunity to make it right.
KIPU Is Absolutely Amazing
Commentaires : It's everything you want in an electronic medical program. After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR. My company relies heavily on KIPU for communication with each other. Everyone in our office uses it, and we can see each other's entries.
Avantages :
I like being able to share documents with Clients' parents, allow them to review the documents online, and have the parent sign the document even though they are not in the same room with you. Parents can be in another state or another part of the country, and they can still access any document I share with them.
Inconvénients :
It took me approximately two months to learn all of the tools needed to make KIPU an "everyday" user friendly system for myself. I like everything about KIPU. It's (now) easy to navigate, and it's the "end all, be all" system for all of my company's electronic medical record needs.
Réponse de l'équipe de Kipu Systems
il y a 4 mois
Thank you, Ken, for your fantastic review! We're delighted to hear how Kipu's features, like sharing and signing documents remotely, have been beneficial for you. We appreciate your patience during the learning curve and are thrilled that you find Kipu user-friendly and essential for your company's needs. Thank you for being part of the Kipu community!
kipu review
Commentaires : my experience is that its fast and easy to use
Avantages :
its fast and pretty easy to use and understand
Inconvénients :
it dosent take off some things that have already been documented
Réponse de l'équipe de Kipu Systems
il y a 4 mois
Thank you, Justin, for your review! We're pleased to hear that you find Kipu fast and easy to use. We appreciate your feedback about the documentation process and will consider it for future improvements. Your positive experience and insights are valuable to us. Thank you for being part of the Kipu community!
