Pour qui ?

The Wylie Business System is designed for small to mid-sized businesses that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

Notes moyennes

43 avis
  • Note globale 4.6 / 5
  • Facilité d'utilisation 4.6 / 5
  • Service client 4.8 / 5
  • Fonctionnalités 4.4 / 5
  • Rapport qualité-prix 4.6 / 5

Informations sur le produit

  • À partir de 89,00 $US/mois
  • Prix Multi-location discount
  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)

Informations sur l'éditeur

  • Wylie Systems
  • http://wyliesystems.ca/
  • Fondé en 2006

En savoir plus sur The Wylie Business System

Wylie Systems Inc. has been in the software-as-a-service sector for 10 years. Wylie has been an industry leader, in providing the advantages of cloud-based systems to companies that need to keep close track of appointment scheduling, inventory control, customer data tracking and converting leads.

The Wylie Business System - Fonctionnalités

  • CRM
  • Gestion d'entrepôt
  • Gestion de la chaîne logistique
  • Gestion de la distribution
  • Gestion de projets
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des ressources d'entreprise
  • Gestion des ressources humaines
  • Gestion des stocks
  • Gestion financière
  • Rapports et analyses
  • Achats
  • CRM
  • Facturation
  • Gestion de la formation
  • Gestion de projets
  • Gestion des commandes
  • Gestion des employés
  • Gestion des fournisseurs
  • Gestion des stocks
  • Gestion du marketing
  • Gestion financière
  • Mesure des performances
  • Planification
  • Suivi du temps et des dépenses
  • Carte de fidélité
  • Gestion des abonnements
  • Gestion des clients
  • Gestion des employés
  • Gestion des rendez-vous
  • Gestion des stocks
  • Paie et commissions
  • Point de vente (PDV)
  • Réservation en ligne

Avis les plus utiles sur The Wylie Business System

Superior Customer Care

Publié le 30/07/2018
Kimber S.
co-owner/coach/trainer
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My absolute favorite part is anytime I have an issue, big or small, I simply call the number on the screen and someone answers- or immediately gets back to me. They are always able to fix issue from there end. The customer care/service is so far above and beyond anything I've ever experienced that I would use this system for no other reason. Seriously. There is no automated system. It's a real person who actually talks to me and solves my problem usually within minutes but never more than one business day-which includes weekends! It's amazing.

Avantages: I didn't have to set it up myself. My background is not business. I can't imagine how overwhelming it would have been to create POS system. Wylie made it so simple to start up our business and allow me to take care of my clients and focus on them instead of spending hours trying to figure out how to track inventory.

Inconvénients: I did not know how to interpret some of the data this program could generate. Had I understood it, I could have used it to improve how I reordered product. Also, originally, it was hard to edit products out of the system.

Réponse de l'éditeur

envoyé par Wylie Systems le 09/08/2018

Hi Kimber, thanks for taking the time to review Wylie!
We're glad you like our product!
Keep in mind that if your help videos and documents aren't enough, you can not only call, text or email, but you can schedule a Q&A/training session any time.

Will.

Wylie Business System Review

Publié le 06/08/2018
Utilisateur vérifié
Program Manager
Administration publique, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Wylie systems maintains effective client profiles and records. We are able to research and create client plans based on data collected for purchasing behaviors, attendance and diet performance

Avantages: This system was easy to use and coordinates well with the Ideal Protein business. The letters and communication feature is nice and allows the opportunity to save templates for fast and easy correspondence. The calendar is very good and easy to use. I especially appreciate the notification element incorporated on the customer side to keep clients informed about their appointments. The service is exceptional. Questions were answered timely and any problems with the system were handled quickly.

Inconvénients: The inventory system is lacking features and functions to make it easy to view available stock and effectively prepare business orders. The process is too segmented and is not efficient when trying to create reports and determine business needs.

Réponse de l'éditeur

envoyé par Wylie Systems le 09/08/2018

Hi, and thank you for your time!
I'm glad you like the system!
Please phone, email or text us with what you would like to see changed in the Inventory section.

Will.

Ideal Protein Clinics

Publié le 05/08/2018
Pauline J.
Owner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: They have been fantastic! Listen to suggestions and slowly look for ways to incorporate many of them. They have grown and adapted a lot the past two years to better serve their clients.

Avantages: This software offers all of the systems needed for me to run my business efficiently. I know many other offices that use several systems that are all offered in this one. The schedule, before and after pictures, provider communication, tasks, notes and place to save documents. LOVE!

Inconvénients: I don't dislike this product however wish it get the option to allow clients to make and change their appointment web-based on their own and wish that with several services scheduled, they didn't overlap on the calendar.

Réponse de l'éditeur

envoyé par Wylie Systems le 09/08/2018

Hi Pauline, thanks for taking the time to evaluate our software!
We're thrilled that you like the all-in-one aspect of our product and the fact that we're continually improving it.
We have plans to add online booking and intend to start that work in the fall.

Will.

Overall Review

Publié le 27/07/2018
Utilisateur vérifié
President
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: At this time we only use the schedule due to not being very happy with the rest of it. We may eventually stop that when we find another scheduling program.

Avantages: Scheduling program is very useful. I especially like the reminders sent to clients. This part of the POS system is why we stay.

Inconvénients: We have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this. So we no longer use the inventory. I also did not like the email section. There were no choices for designing emails with different fonts, sizes, bold, italics & colors. I used it very little and eventually stopped because I could design attractive emails in Outlook. I was hoping to use it for newsletters but because of the lack of design functions I use Outlook instead.

Why Wylie Business System

Publié le 01/08/2018
Sheila P.
Regional Development Manager
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: I like that it fully covers all of my inventory, wether it is Ideal Protein or other supplements that I sell. I can keep track of sales, inventory, margins, invoices, and accounting in one place for my business. I can also use the scheduling calendar to keep track of changed appointments and cancellations. It is a one stop shop to track and analyze my business. I love that I can contact Wylie and receive a quick response and explanation to any questions or issues. They are always listening and improving their service to meet our needs.

Inconvénients: I have not had any other software like it to compare it with.

Réponse de l'éditeur

envoyé par Wylie Systems le 09/08/2018

Hi Sheila, thanks for taking the time to review Wylie!
We're glad you love it. We will work hard to make sure it continues to meet your needs!

Will.

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