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Skynamo
Description de Skynamo
Skynamo permet aux gestionnaires et aux représentants des ventes sur le terrain de stocker les informations des clients et l'historique des engagements en un seul endroit. Le représentant peut accéder facilement à l'historique et à toutes les informations sur le client (commentaires, commandes, devis, limites de crédit, localisation GPS), ce qui signifie qu'il n'est plus nécessaire d'inspecter des notes manuscrites conservées dans des agendas ou de perdre du temps à rechercher un e-mail datant de plusieurs mois. De nouvelles informations peuvent être ajoutées ou modifiées à tout moment, puis synchronisées instantanément sur le terminal des représentants et sur la plateforme web du responsable.
Qui utilise Skynamo ?
Entreprises axées sur les ventes dans l'espace B2B avec des représentants qui font la gestion des comptes.
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Avis sur Skynamo
Great workmanship & always willing to help
Avantages :
Once custom dash boards are made, it becomes easy to navigate and report from the Insights Dash. Easy of use with regards to filters & timelines.
Inconvénients :
Limited customisation in terms of App layout. Would be great to make the application more prompt easily highlighting what the reps need to do in terms of (Show all outlets that need to be seen that day and check them all off as the day passes)
Excellent, rewarding, innovative, well structured.
Avantages :
After sales support is world class, ease and simplicity of functionality of the system, technology aligned to desired sales rep behaviours, simple and easy to maintain database structure, added functions for additional revenue opportunities. Openness of the Skynamo team to consistently find ways to make the system even more user friendly and dynamic.
Inconvénients :
Some of the basic reporting, but this was largely an internal issue. When the CRM reporting is opened up, then this product will compete on a global scale and add substantially more value to businesses.
Excited initially however feel that the system should allow for a more bespoke functionality
Commentaires : Visibility
Avantages :
Visibility of data and ability to review calls and action taken. Can add multiple forms for multiple customers
Inconvénients :
Lack of forms dashboard to pull information together. Have to review each store individually. Reporting only measures in built tasks. E.g., sales order or audit. It does not report on forms strike rate or tasks etc.
Skynamo offer a product which caters for a broad base of requirements whilst offering a easy to use
Commentaires : We are able to capture live information from the field in an easy to read and understand daily report which can be sent to multiple users.
Avantages :
Easy to use with a simple interface and for those that still battle there is constant reinforcement training offered.
Inconvénients :
The contact section could have more options and the ability to accept more contacts per customer. The Insights interface could be a little more user friendly by remembering customer preferences and implementing them on the next log in. The tracking option could be brought more to the forefront with a dedicated report for easier use.
Can't believe I ever worked without this app.
Commentaires : The ease of communicating and tracking my sales reps during the day. The customer information I have available.
Avantages :
The removal of all paperwork and and ease of tracking customer spend. The tracking and communicating with sales reps during the day.
Inconvénients :
The only comment I can make is that due to our constant communication through Skynamo the battery life on the tablets don't last.
