Pour qui ?

Automotive, Collections, Education. Emergency, Entertainment, Finance, Fitness, Health, Hospitality, Healthcare, Insurance. Political, Nonprofit, Real Estate & Mortgage, Recruiting and Religious.

Notes moyennes

5 avis
  • Note globale 3 / 5
  • Facilité d'utilisation 3 / 5
  • Service client 3 / 5
  • Fonctionnalités 3 / 5
  • Rapport qualité-prix 3.5 / 5

Informations sur le produit

  • À partir de 99,00 $US/mois
  • Prix Fully unlimited services on a monthly plan.
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Stratics Networks
  • http://straticsnetworks.com
  • Fondé en 2009

En savoir plus sur Stratics Networks

StraticsNetworks offers Ringless Voicemail Drops, Bulk SMS IVR surveys & Polls, Call Center Software, and Voice Broadcasting software. Our services offer robust power and feature combined with an unbeatable price! We have now announced 100% unlimited messaging for one fixed monthly rate. We offer zero costs per minute or peruse on our products.

Stratics Networks - Fonctionnalités

  • Ciblage géographique
  • Communication bidirectionnelle
  • Gestion des contacts
  • Modèles
  • Notifications en masse
  • Planification des scénarios
  • Découverte de contacts
  • Gestion des pipelines
  • Identification des visiteurs
  • Importation et exportation de contacts
  • Intégration des bases de données de leads
  • Lead nurturing
  • Lead scoring
  • Outils de prospection
  • Saisie de leads
  • Segmentation de leads
  • Analytique
  • Ciblage contextuel
  • Ciblage des appareils
  • Ciblage géographique
  • Notifications d'expiration
  • Notifications mobiles
  • Notifications visuelles
  • Notifications web
  • Planification des notifications
  • Segmentation des campagnes
  • Tests A/B
  • Codes courts
  • Coupons mobiles
  • Envoi de SMS en masse
  • Gestion des contacts
  • Jeux concours par SMS
  • MMS
  • Messagerie bidirectionnelle
  • Messagerie planifiée
  • Mots-clés mobiles
  • Personnalisation de messages
  • Rapports et analyses
  • Sondages et votes
  • Collecte de commentaires
  • Distribution d'e-mails
  • Logique d'évitement
  • Outils d'analyse de données
  • Outils de présentation
  • Prise en charge des fichiers audio, image et vidéo
  • Questionnaires à choix multiples
  • Questions-réponses
  • Sondage en ligne
  • Sondage par SMS
  • Sondage par téléphone
  • Suivi des résultats en direct
  • Bibliothèque de questions
  • Collecte de réponses hors ligne
  • Division des questions (question branching)
  • Enquête mobile
  • Enquête sur sites web
  • Logique d'évitement
  • Outils d'analyse de données
  • Prise en charge des fichiers audio, image et vidéo
  • URL d'enquêtes personnalisées
  • e-mail marketing

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Avis les plus utiles sur Stratics Networks

Very Happy so Far

Publié le 11/06/2019
John D.
Director of Demand Generation
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I have about 50,000 people that have interacted with my company over the past 5 years and email is just not cutting it. I gave up on this but then started to try some of Stratics Networks services and the list started performing again. I paid for the first 3 months of service on my second day using them. I can't say enough good about the customer service and that fact they always answer the phone and are very helpful.

Avantages: Customer service is #1 for me and they have impressed me here. There are a lot of features that focus on ROI and analytics as well I also like the fact that its unlimited and I don't have to pay per minute or peruse for Ringless Voicemail and SMS. I had some question on the beginning and booked a training and anytime I call they pick up the phone.

Inconvénients: I don't love agreeing to the terms every time I log in but I get it and only takes half a second.

Réponse de l'éditeur

envoyé par Stratics Networks le 12/06/2019

Hi John, Thank you for your review. We are happy you are enjoying the software and happy finding our customer service team helpful. We believe the customer is ALWAYS #1 at Stratics Networks.

Please remember we are open 7 days week and we are always happy to help with anything at all.

Thanks for your feedback!

Thanks
Management Team

Great Ringless Voicemail Drops!!

Publié le 22/01/2017
Chris G.
Manager
Mode alternatif de résolution des conflits, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I use them for Ringless Voicemail Drops and IVR Surveys. By the best company i have used for this and the customer service is awesome too.

Avantages: Massive amount of features for RIngless Voicemail Drops and the PrecisePoll IVR Polling Product.

Inconvénients: It could use a update but i hear its coming out soon in HTML5

Réponse de l'éditeur

envoyé par Stratics Networks le 06/06/2019

Hi Chris,

Thank you for taking the time to write this. It is said people only take the time to write a review when they are upset so we appreciate the kind words.

We are glad you are enjoying the IVR services. You should check out our Unlimited Bulk SMS as well.

Also we are in the final stages of releasing our HTML 5 version of the platform and I promise Chris you are going to love it.

We have live support 7 days a week so call us anytime if we can help with anything at all.

Thank you,
Management Team

Best Value RVM

Publié le 21/12/2018
Taylor V.
COO
Immobilier, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use Stratics to send thousands of RVMs a month to follow up with our database and new leads. This has been a very effective strategy, and we are happy to find a software that keeps the costs down.

Avantages: Got the job done at the best price. If you are looking to send a high volume of RVMs, this is a great service. The package rate for unlimited RVMs every 3 months makes cost per voice message the lowest that I have seen. I don't believe there is any reduced quality of delivery or tracking - we have been very happy.

Inconvénients: Slybroadcast seems to be nicer on the eyes and a more user-friendly, but Stratics gets the job done for lower cost.

Réponse de l'éditeur

envoyé par Stratics Networks le 06/06/2019

Hi Taylor,

Thank you for taking the time to write this. It is said people only take the time to write a review when they are upset so we appreciate the words.

We are glad you are enjoying the Unlimited messaging packages. That concept took 2 years to develop and your right there is no lower cost on earth then our Unlimited plans. It often works out to a fraction of a penny per message.

Also we are in the final stages of releasing our HTML 5 version of the platform and I promise Taylor, you are going to love it.

We have live support 7 days a week so call us anytime if we can help with anything at all.

Thank you,
Management Team

Had to signup to see all features - now they keep charging me!

Publié le 09/05/2019
Alan N.
president
Services juridiques, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
1/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Zero

Avantages: Great sales pitch. Their sales materials are great, to get you to try them.

Inconvénients: I signed up, as was only way you'd let me experience all, as soon as I did, I called and cancelled service. Then even though was told I wouldn't be charged, I was, I called again, same man said well fair to pay 1 month, I said not fair but OK and cancel my membership. He said would. He apparently did not. Our organization has law firm on retainer, so happy to have them contact you. So cancel my membership which I first cancelled minutes after signing up and have never used any of your offerings. Do not turn this over to same sales person, as he isn't a good person. Alan

Réponse de l'éditeur

envoyé par Stratics Networks le 12/06/2019

Alan,

We are sorry you feel this way.

Our staff worked tirelessly to help you and spent a great deal of time with you. We did this because we want all of our customers to succeed.

You didn't mention that despite us having no record of a cancellation request, we took you at your word and gave you a FULL refund for the previous month and canceled your account without issue.

Thank you
Management Team

Worthless Service: Could Not Use RVM Service

Publié le 15/02/2019
Mike D.
Insurance Agent
Services financiers, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
1/5
Note globale
1 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
1 / 5
Support client
1 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Worthless was the perfect word. And the best part of it is that they refuse to refund my remaining balance. I was going to cancel the service and lose 10% right after I found out I couldn't use the RVM feature, but they talked me into the IVR's. Silly me. Now they claim since it has been 2 months since I signed up, they can't issue me a refund. Do not trust this company with your money. Shady and worthless.

Avantages: Nothing. There was literally nothing to like about it. Having to sign in every time and "Accept" their terms of service was a waste of time. The RVM's were unusable since the phone list I had was full of cell phones. I wound up running a few IVR campaigns, and the only people to ever "press 1' to get transferred wanted to be placed on the DNC... even though if they would have pressed 2, they would have automatically been placed on the DNC.

Inconvénients: Everything. It was a nuisance to navigate the systems, uploading phone lists, accepting the terms of service every single time you log in, and starting a campaign.

Réponse de l'éditeur

envoyé par Stratics Networks le 18/06/2019

Hi Mike,

We have live support 7 days a week and we are always happy to help, you should have just call us Mike. You never called at anytime to ask for help.
Agreeing to the code of conduct takes about 2 seconds and it is 100% necessary. The Stratics platform is extremely powerful and we need to ensure our users understand the many rules and regulations that are involved when using automated messaging.
I also understand you did not get you the results you hoped for the first time you ran your small test. Keep in mind. YOU designed your campaign,YOU obtained and uploaded your data and YOU recorded your message NOT us, It is unfair to place blame.

Also, you can cancel anytime with ZERO penalties. We want users to try all of our products 100% risk-free. We have a very clear policy that is listed on our website.

We have over 30,000 users and a 10 year reputation that would disagree with you, however we are truly sorry you felt this way.

Thank you,
Management Team

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