PrintPoint

It is a great program for tracking cost and generating work orders

Avantages :

The ability to customize certain reports and invoices. I like the ability to upload paper and inks on the go and I like the tax setting and the ability to customize that, too.

Inconvénients :

I have some problems adjusting some of the forms with the software, it's not as simple as it seems. There is a some trouble at spacing and moving lines to make boxes. It needs a better form customization feature.

PrintPoint is an excellent ERM tool and is far superior to PrintSmith, it's well known competitor.

Commentaires : Full automation of a commercial printing company.

Avantages :

Designed for a Commercial Printshop, PrintPoint gives unparalleled tracking of sales, customers, estimating, job ticketing, inventory, and much more. However the most valuable feature is the customer service provided by the developer Any time you are going to implement an MIS solution for your business, it's a complex process. The set-up and configuration can be the most difficult part. PrintPoint has so much depth that just figuring out the features you want to use can be a daunting proposition. That's why their customer service is so important. They take the time to train you and guide you through the set-up process. Once you are using the software, it's easy to use. Every job starts with creating an estimate for your customer. If they place an order, you turn that estimate into a job with a few keystrokes. This prints a job ticket that can be used on the production floor. If you buy the data collection option you can use barcode scanners to log in and out of jobs and do job costing. Once a job is produced you close it out and send it to be invoiced. Invoices can be exported to Quickbooks at day's end. If you want a full featured program offering soup to nuts for a commercial printshop then PrintPoint is for you. Nobody else in the industry will be more responsive and helpful. A large printshop will want to have a designated PrintPoint specialist tasked with training new staff and keeping on top of pricing changes, reporting, etc.

Inconvénients :

I love everything about this software. If you force me to pick something negative it would be that PrintPoint is not an easy program to set-up. For a large shop it can take a couple months to enter all your customers, paper inventory, pricing, etc. But once you do all the grunt work, you'll be glad you did. That's when life as the manager of a printing company gets much easier and you can access reports such as job costing analysis.

Easy to use and has many functions that fit our business perfectly.

Avantages :

What I like most is that you can call or e-mail support and you have answers quickly. They teach you how to do something rather than just do it for you; that is very essential for our business and our employees. The overall use of PrintPoint is easy and helps us run our business on a day to day basis.

Inconvénients :

The reporting can be difficult to generate at times but it's not to say the functionality is not there. Sometimes generating a report can have almost too much detail rather than basic templates that are easier for me to create.

Super people to work with. Very open to our needs. Fits our digital printing operation well.

Commentaires : Central informational portal for all of our records, from job estimating, job ticketing to accounting integration with Quickbooks.

Avantages :

Price point is good for our size of company when we started. It runs on both P.C's and Mac's. This is great where we have prepress staff that it can sit on their desktops and then it can also run on machines that are windows OS. We don;t have to have an IT professional to maintain it. It has modules that are expandable so you don't have to purchase a vast amount of components to get started. It's flexible; we have the ability to create our own style of job tickets which is very important to our operation.

Inconvénients :

There are a few items would like to see improvement on. Estimating with additional quantities and improvement to the wide format module.

As General Manager, Sales Manager and CSR in-one, I would not be able to operate without Printpoint.

Commentaires : I'm able to swiftly operate my business from initial client inquiries to final invoicing entirely solo. Our awesome customer service record is based on how Printpoint has been able to perform for our small team.

Avantages :

It's fast and it's organized, and can be further organized, in such a way as to make work-flow FLY. Clients are often surprised by how fast I can access their information. Job tracking is a snap. This software is the backbone of our operations.

Inconvénients :

I honestly don't face any obstacles in daily use that I can't create a custom-solution for within a few moments. Right now the way that we use Printpoint does not reveal any deficiencies.