ACE Retail POS
par ACE POS Solutions
Pour qui ?
Commerces de détail/grossistes petits et moyens qui ont besoin de fonctionnalités robustes pour la gestion des stocks, des clients et de la comptabilité, entièrement intégrées à leur point de vente.
Notes moyennes32 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4.5 / 5
- Service client 4.5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
À partir de
Consulter les tarifs
- Version gratuite Non
- Version d'essai gratuite Oui
Formation en ligne en direct
Service de support permanent (réponse directe)
Support en horaire de bureau
Informations sur l'éditeur
- ACE POS Solutions
- Fondé en 1981
En savoir plus sur ACE Retail POS
Vous recherchez un logiciel complet de gestion des stocks doté d'un point de vente intégré ? Le système ACE est un logiciel installé pour les utilisateurs Windows avec une gestion intégrée des stocks, des clients et des achats. Conçu pour les commerces de détail ou les grossistes qui peuvent disposer de toutes les fonctionnalités hors ligne. Coût unique, SANS AUCUNS frais de licence mensuels. Outil de reporting mobile basé sur le web disponible. Intégré à Sage50, QuickBooks, Shopify, Magento, OSCommerce, MailChimp, Vantiv, Chase, Global, Elavon, Moneris, FirstData et TD.
ACE Retail POS - Fonctionnalités
- Caisse pour détaillant
- Caisse pour restaurants
- Carte de fidélité
- Emplacements multiples
- Gestion des cartes cadeaux
- Gestion des commissions
- Gestion des remises
- Gestion des retours
- Intégration e-commerce
- Lecture de codes-barres
- Profils de compte client
- Signature électronique
- Conception de bijoux
- Gestion de plusieurs magasins
- Gestion des commissions
- Gestion des fournisseurs
- Gestion des grossistes
- Gestion des prix
- Gestion des évaluations
- Gestion du marketing
- Historique d'achat des clients
- Suivi des réparations
- Gestion des bons de commande
- Gestion des clients
- Gestion des retours
- Gestion des stocks
Avis les plus utiles sur ACE Retail POS
Publié le 26/06/2018
Excellent support provided by ACE
Avantages: We have been using ACE POS since 2009. Since day one ACE has provided excellent support with the initial setup and continued maintenance of our systems. I like that ACE provides seamless integration with our accounting software. The ACE Sales screen and inventory accounts are easy to use for any level of staff. We also maintain our Customer accounts and email lists within ACE. We have been using the webstore integration feature since 2011. ACE will upload items directly to our website, including adding the pictures and descriptions that are included in ACE. We have recently upgraded our website to Shopify. ACE will automatically adjust inventory quantities within Shopify which has saved us a lot of time. The active support that they provided during our transition to Shopify was unbelievable. Don provided a hands-on approach and provided quick responses to my many questions. I would recommend ACE for any retail business environment.
Inconvénients: There are only minor issues that I can name as our overall experience has been positive. It would be great if there was a fast way to transfer inventory quantities between items. For example, if we have 1 PLU made up of a set of 4 widgets and I want to break this up into 4 individual PLUs, we are having to post this through the Purchasing/Receiving System so that the inventory cost values follow. Also, it would be nice in the Receiving system if backorders would automatically be shown for every item with zero items received. Right now we are having to scroll through each item in the purchase order so that the backorder number shows.
Réponse de l'éditeur
envoyé par ACE POS Solutions le 03/08/2018
Thank you for your kind words and support Joe! From our ticketing system we can see that one of our specialists has already been in contact with you regarding back-orders and how to utilize the built-in packbreak function within ACE Premium to break-up items that are sold as a combo and also individually.
Publié le 22/05/2018
Great System, good customer service, Nine years and counting...
Commentaires: The main benefit was easing my accounting burden! That was my initial reason for searching for a POS system.
I like how user friendly the sales screen is. Very quick to train someone to run the cash register, even someone who is not computer savvy.
I like being able to block employees from different areas of the software, so they can only access what I allow them to.
The reports are flexible and are great for assistance with re-ordering based on sales(if you don't already use the min/max qty option). Being able to quickly see which vendors products are selling the best is a huge asset to me.
The easy connection with Quickbooks saves me a LOT of time in my bookkeeping.
The customer service is good (and if for some reason you get someone who you may think is in training, they're honest and get someone else to fix the problem and do it in a timely manner). I have been enjoying this software for nine years.
I find it time consuming to find some of the features that I likely should be using but are not utilizing because I can't find it or I can't remember where to find it.
I would prefer the Help/user manual be part of the software not just online. When you don't have internet access on a computer that your employees are using, the help feature is inaccessible.
The yearly updates are a bit more expensive than I feel they should be. I don't need new features and any "fixes" should come with the original purchase of the product, but if I want it to continue to run on newer computer systems and likely need it reloaded on a different computer down the line (ie. changing from windows xp to 7 or 10), I would otherwise have to pay the whole amount up front a second time( and third time etc...).
Réponse de l'éditeur
envoyé par ACE POS Solutions le 02/06/2018
Andrea, thanks for taking the time to give us your feedback. We understand your wanting to have access to certain resources offline. We made the decision to move to online training resources as this way, we can maintain documentation more easily for customers. It also allows you to be aware of any updates. Besides new features, we need to maintain a development team to keep the software up-to-date for security reasons - e.g. Windows updates, PINpad upgrades, integrated solution updates. This is why updates are always included with annual support plans and include phone calls that you can use for support or training. We know that you don't always need the assistance but we have tried our best to keep our annual support plan pricing steady even though our costs of maintaining live support assistance around the clock and development in Canada continue to increase. Thanks again for your continued support!!