Qui utilise shopVOX ?

Custom manufacturing businesses such as sign shops, print shops, embroiderers, screen printers, trophy and award companies, and vehicle wrap shops.

Description de shopVOX

ShopVOX is a comprehensive web-based, easy to use management solution for custom fabricators.

Our solution includes everything you need to run your shop - sales lead tracking, quoting, work orders, purchase orders, job management and scheduling, online proof approvals, Quickbooks integration, business intelligence, online credit card payments through Authorize.net, and much more.

Perfect for
- Sign companies
- Printing companies
- Apparel companies
- Custom manufacturers
- Job shops

Informations sur shopVOX

TechVOX

http://www.shopvox.com/

Fondé en 2010

Prix de shopVOX

shopVOX n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de shopVOX est disponible à partir de 10,00 $US/mois.

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À partir de

10,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

shopVOX - Fonctionnalités

Logiciels d'affichage dynamique
Gestion de l'affichage à distance
Mises à jour automatiques des lecteurs
Médiathèque
Planification de contenu
Prise en charge de plusieurs écrans
Éditeur visuel
Analyse du style de presse et d'exécution
Calcul de la quantité d'encre
Calcul de plusieurs versions
Calculs des services avant/après
Devis pour préimpression
Devis pour travaux de reliure
Gestion des réductions
Imposition du meilleur format
Optimisation des prix
Évaluation des options de production
Gestion de la chaîne logistique
Gestion de la qualité
Gestion des devis
Gestion des documents
Gestion des fournisseurs
Gestion des ressources
Prévision
Taçabilité
Configurateur de produits
Devis automatisé
Gestion des catalogues
Gestion des contacts
Gestion des prix
Gestion des remises
Portail client
Stratégie de marque personnalisable
Achats
Contrôle de qualité
Coût des tâches
Devis
Facturation
Gestion des capacités
Gestion des commandes
Gestion des expéditions
Gestion des ordres de travail
Planification
Suivi des tâches
Taçabilité
Devis
ERP
Gestion de la maintenance
Gestion de la qualité
Gestion de la sécurité
Gestion des bons de commande
Gestion des expéditions
Intégration comptable
MES (Manufacturing Execution System)
MRP (material resource planning)
Rapports et analyses

Avis sur shopVOX

Afficher 5 avis sur 181

Note globale
4,6/5
Facilité d'utilisation
4,3/5
Service client
4,7/5
Fonctionnalités
4,5/5
Rapport qualité-prix
4,6/5
Greg S.
Owner
Textile, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/05/2019

"Best Decision This Year"

Commentaires: Like any new software we had to learn how to use the software, but it was not hard and the online courses saved the day. We have had a couple phone meetings those have helped tramindusly. We absolutely love ShopVox and are happy to be here.

Avantages: The ability to customize your workflow schedule, pay charts, and the organization of customers and accounts.

Inconvénients: The amoratizing of products on a line item.

Réponse de l'éditeur

envoyé par TechVOX le 14/05/2019

Thank you for reviewing shopVOX Greg. We are excited that shopVOX was your best decision of the year. :)

  • Provenance de l'utilisateur 
  • Publié le 09/05/2019
Glen M.
Sales Director
Design, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 28/05/2020

"SV Experience so far..."

Commentaires: SV has been excellent from the start. Set up and installation was simple and with a bit of playing it has been developed into a solution for our business. There are lots of features and opportunities we can progress with and we are finding opportunities and ideas as we continue the development of the system. The remote support has been great, however I think with the vast array of products and offerings SV has, potentially a local UK based agent to help with set up and training would be helpful as sometimes peoples learning hobbits are different etc.

Avantages: The facility to run all of our sales and production operations from one system, working online is superb. CRM and quotations combined with scheduling and production stages help to provide a clear and accurate picture of all communications and projects within the business.

Inconvénients: Sometimes being able to view multiple sections would benefit instead of having to go in and out of fields etc. But apart from that the system offers everything we need to operate effectively and efficiently.

Réponse de l'éditeur

envoyé par TechVOX le 07/07/2020

Glen, thanks for the great review! We are so happy that shopVOX is of great value for your shop and that you are using so many of it's features! Keep trying new ones!

  • Provenance de l'utilisateur 
  • Publié le 28/05/2020
Miguel F.
General Manager
Impression, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 11/06/2020

"An affordable and robust Print MIS"

Commentaires: Because of my procrastination issue I'm going quite slow, but the software is excellent and it's forcing me to simplify all my products, services and processes .
Besides that is SUPER ULTRA exciting to think that just a couple of clicks could get you a quote.

Avantages: The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM

Inconvénients: Only the error warning is not very specific of why it is happening or how to fix it.

Réponse de l'éditeur

envoyé par TechVOX le 07/07/2020

Miquel, thanks so much for the awesome review of shopVOX! We are pleased that you love our features and surprised with others you did not expect!

  • Provenance de l'utilisateur 
  • Publié le 11/06/2020
Jasmine R.
Project Manager/CSR
Biens de consommation, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 15/08/2017

"Terrible product, they don't know their customers, little support."

Commentaires: None

Avantages: I can't think of much. Truly, nothing good about it at all for our business. Perhaps this would work well for a small business with only a handful of products.

Inconvénients: We've been using ShopVox for over 2 years now so we have a lot of (terrible) experience with this product. We have had nothing but trouble since using this program. It is not easy, it doesn't flow well, it doesn't make sense. They create problems and then make the fix a paid "feature." For example suddenly everything runs together even when you type it out in nice paragraphs. In order to not have this happen they say you must pay for this "feature." Unbelievable. The communication is horrible, not only language but just general understanding. They blame things constantly on a local server then will report an outage weeks later. It takes them months to fix seemingly simple things. When features they have don't work, they just say not to use it. Worst service I've ever had with any type of software. They corner you into using it since all your data is now in their "cloud" and who wants to start over with another software program yet again. We can't even build pricing, it simply doesn't work. It doesn't connect well with quickbooks, I can go on and on, it causes us more work than if we were to write this out by hand. WE have to manually price out everything because we're unable to successfully build pricing forms.

Réponse de l'éditeur

envoyé par TechVOX le 17/08/2017

Hi Jasmine - I'm very sorry that you feel this way.

I'm sure you're very busy and I can understand how not having your pricing configured correctly would be frustrating.

I'm more than happy to help you and your team create the pricing templates for your products. And I've already been in-touch with D.Rose from your team about this.

If you'll provide the specific details of these other issues, our team will surely look into them for you.

  • Provenance de l'utilisateur 
  • Publié le 15/08/2017
Gary F.
Director of Operations
Impression, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 08/06/2020

"Game Changer"

Avantages: So many things to like and big upgrades from our current software.
- Estimating is a great feature. Takes a good bit of work to setup initially, but the long term benefits will be totally worth the effort.
- Love the job board and the way jobs are tracked through each step of the process. Gives us the ability to see exactly where jobs are which results in fewer status update phone calls from our PMs. They can get the info they need in a few clicks.
- The analytics are great. We use Quickbooks and have never been able to look at this much info about the status of our shop. How many quotes are out there, how many have gone to production this week (or this month), how many quotes have converted to orders and much more. Makes my job easier when looking at sales.
- Just the fact that basically our whole shop is in one piece of software. Accounting, estimating, purchasing, production management in one browser window.

Inconvénients: - Would like to see more options in the estimating area for custom signage. The ability to price signs with multiple pieces, such as "faceplate" and "backplate" will be huge for us. I think this is being developed.
- This is picky, but just some general UI tweaks would be nice. When you bring up the job page everything gets a bit squished and hard to read.

Réponse de l'éditeur

envoyé par TechVOX le 07/07/2020

Gary, thanks for the detailed review! We are so happy that you are benefiting from shopVOX's estimating feature, Quickbooks integration and many other features!

  • Provenance de l'utilisateur 
  • Publié le 08/06/2020