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ShortStack
Description de ShortStack
ShortStack est une plateforme de marketing numérique conçue pour simplifier l'engagement, la collecte de leads et le marketing automation. Organisez des concours et créez des pages de renvoi pour augmenter le taux d'engagement, attirer de nouveaux abonnés et collecter des adresses e-mail.
Pages de renvoi : créez des pages de renvoi adaptées aux appareils mobiles en quelques minutes à l'aide de modèles préconçus et personnalisables.
Concours et promotions : utilisez les modèles de l'éditeur pour lancer un concours en quelques minutes, qu'il s'agisse d'un concours de parrainage, d'un concours photo, d'un concours de hashtag ou simplement d'une loterie.
Qui utilise ShortStack ?
De nombreuses PME et agences utilisent ShortStack pour créer des campagnes créatives, attrayantes et partageables comme des concours, tirages au sort, formulaires, pages de renvoi, promotions, etc.
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ShortStack
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ShortStack Review
Commentaires : I used ShortStack for several years as part of a social media/community manager role for both brand awareness, product spotlights and related contests/givewaways
Avantages :
ShortStack makes it really easy for a guy like me with no design or coding background to manage social media contests almost 100% by myself. Designing, launching, monitoring and measuring the contests and their results was really easy thanks to the platform's intuitive workflow.
Inconvénients :
After a few years of using this software, the designer and I started to reach the limits of its abilities. Part of what makes it so valuable is how plug-and-play some otherwise complicated design/programming features. However, that templated framework has its limits, keeping you from realizing fully customized ideas outside that framework.
Réponse de l'équipe de ShortStack
il y a 6 ans
Hey Robbie! Thanks for this amazing review! We're sorry you had to move along to another means of contest building, but, if it interests you, the Code Widget and CSS panel in ShortStack give you the freedom to customize campaigns however you wish. If you'd ever like to give us another try, we'd love to have you back. Thanks again!
Alternatives envisagées précédemment :
ShortStack is the Best, Free Contest Platform
Commentaires : We were able to use ShortStack in order to gather user images to use on social media. We ran a photo contest where the winner wins free product and we gather e-mail and contact information from entrants and voters to use in future e-blasts.
Avantages :
I love that I am able to use this software in full for free. For a simple contest, we have free use of the platform as well as free support from the company. If we need to add features, it is easy to upgrade without a contract.
Inconvénients :
The software can take a little getting use to when it comes to design. There are design options within design options which can make it a little confusing. But you can always preview your design to make sure it looks okay.
Réponse de l'équipe de ShortStack
il y a 5 ans
Thanks for the stellar review, Janele!
I really liked my ShortStack experience
Avantages :
hortStack is a versatile marketing platform that specializes in creating and managing interactive campaigns, contests and landing pages for businesses and organizations. Here are some key points about ShortStack: 1.
Inconvénients :
Versatile, specializing in creating and managing interactive campaigns and contests
Alternatives envisagées précédemment :
Happy since I signed up!
Commentaires : I acquired Shortstack to help roll out raffles and promotions the company I work for does monthly. This has made it easy to work with our website developer when needed to get buttons added bringing them to the Shortstack form I build.
Avantages :
The ability to be guided from start t finish with tips along the way is a great feature. This allowed me to acquire shortstack and teach myself how to use it, as the software is very user friendly.
Inconvénients :
Only thing I was having trouble with would be getting the URL set into a landing page with redirection. Maybe a bit more info on how to get it out and rolling once finished building.
Réponse de l'équipe de ShortStack
il y a 3 ans
Thank you Shawn for your wonderful review!
Alternatives envisagées précédemment :
Easy to use for competitions and lead gen
Commentaires : Very good for what we needed it for. Great out of the boxes features - and quick to setup.
Avantages :
Easy to Setup. Great for quick landing pages & lead gen. great to customise & email triggers built in are a nice touch.
Inconvénients :
Little expensive. Some functions look generic unless designed & customised.
Alternatives envisagées précédemment :
Professional Look Without the Pricetag
Commentaires : Positive. A well-designed piece of software. I will definitely be returning if we do this promotion again.
Avantages :
I really loved how easy it was to build a professional looking giveaway. My giveaway was very unique (different clues appearing at different days) and I loved how I could set the entire thing up ahead of time and let it run, confident all the timing was correct. This took a lot of stress out of the giveaway week.
Inconvénients :
It was hard to track the entries through social media.
Réponse de l'équipe de ShortStack
il y a 5 ans
Thanks for this awesome review, Heather! We hope to work with you again on your future giveaways.
A really great out of the box solution
Commentaires : We were able to get very intricate with the features in our campaign. Customer support is extremely responsive and has gone above and beyond more than once.
Avantages :
It's very easy to use, and flexible enough to do whatever we want.
Inconvénients :
You have to have a more advanced knowledge in order to pull of some things, but for straight forward application it covers a lot.
Landheer Insurance Review
Avantages :
Easy to set up, run, track, and export data.
Inconvénients :
Pricing for what we got out of it. Did not get the responses like we hoped for.
Customizable
Avantages :
I loved how customizable we can make our contest process with ShortStack.
Inconvénients :
Sometimes the amount of options with design would get overwhelming.
Réponse de l'équipe de ShortStack
il y a 10 mois
Wow! Thank you so much for this amazing review. We're so glad you enjoyed using ShortStack.
Great Resource, Intermediate Ease, Kind of Pricey
Commentaires : When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.
Avantages :
This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.
Inconvénients :
It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.
Réponse de l'équipe de ShortStack
il y a 6 ans
Hey Tara! This is super valuable feedback! Thanks so much for taking the time to let us know about those Help resources - we're always working toward making those better. And we're always looking for feedback on our pricing structure, so this is very helpful. Thanks again!
Great Customer Service Team
Avantages :
I VERY MUCH APPRECIATE their responsive and helpful customer support.
Inconvénients :
It takes some time to navigate the numerous template options.
Powerful but not for the faint of heart
Commentaires : After 10 years, I still keep coming back to it. I suppose that's a good review? We've used others as well but for some types of campaigns, such as advent calendars and quizzes, Shortstack is head and shoulders above the rest.
Avantages :
I have used Shortstack on and off for, I think, about 10 years. It has always been able to do what I needed from it and we have created some very cool quizzes, competitions and particularly advent calendars, which is what I originally sought out Shortstack for.
Inconvénients :
The user interface is quite proprietary and can be daunting to get your head around. Make use of the instructional videos and do reach out to the chat support which is always very helpful and super quick. Once you understand how it works and fits together, it's very powerful but do allow some time to learn - it's not the most intuitive UI.
Réponse de l'équipe de ShortStack
il y a 4 ans
Thanks for your awesome review and your loyalty, Magnus! We're very grateful to have your business.
ShortStack Review
Commentaires : Overall experience has been good.
Avantages :
Ease of use. Real-time updating. Mobile-friendly production.
Inconvénients :
The type of contests are cool, but I'd like to see a bracket contest and more multi-layered contest templates.
Réponse de l'équipe de ShortStack
il y a 3 ans
Thank you Brent for your awesome review! We are always looking for new ideas to improve our platform and services offered. Your ideas of having bracket contests and multi-layered contests will be shared with the rest of the team. You can also always send us your ideas at theteam@shortstacklab.com.
I'm not happy
Commentaires : The chat support is awful. Get a phone number and show people respect.
Avantages :
It works and does what it needs to do but I'm still not happy.
Inconvénients :
The support you over is terrible. You need a phone number. You also need to adjust the way you do billing it's terrible how people are automatically upgraded and expected to pay for it. Far to many emails that are useless and feel like spam. I only want emails if they are important to me and directly related to my account.
Réponse de l'équipe de ShortStack
il y a 5 ans
Hi Ian! I'm sorry you had a bad experience! We feel phone support is not the best fit for helping customers use our platform because we often need to send screenshots or links to tutorials. Email and chat also make it easy for users to go back and reference instructions and troubleshooting steps we discussed during the conversation. However, we really appreciate your feedback and will work to improve our processes.
The best way to quickly build and execute digital campaigns & landing pages!
Avantages :
The easy to use campaign builder is so flexible, we have yet to run into anything we can't do with it!
Inconvénients :
I'm not sure I can come up with anything negative to say about ShortStack. I've been a user for a long time now, and haven't looked back.
Réponse de l'équipe de ShortStack
il y a 6 ans
Thanks for your kind words!
If only fb would make it easier ...
Commentaires : Been using it for years! The minor cons that I have come accross are by far outweighed by the pros!
Avantages :
- Great software. - Not the easiest to use but it does cover everything giving multiple options to users and designers! - Excellent customer service!
Inconvénients :
- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast. - Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!
Full featured, some learning curve
Commentaires : We love the reporting and the seemingly infinite design capabilities for landing pages.
Avantages :
There are so many customization options for campaign set-up/implementation and design. It's a bit overwhelming to learn the landing page design tools at first, but with some play and trial/error, it's a great platform.
Inconvénients :
No major issues for us. We've run 3 campaigns on the platform so far, and with experience, it becomes easier and faster to set up and launch. Only (slight) negative is a little more learning curve than some of the "not so full-featured platforms" out there.
Réponse de l'équipe de ShortStack
il y a 5 ans
Chris! Thank you so much for this great review! We're so glad ShortStack meets your needs.
Review
Commentaires : We've had success running some of our contests with ShortStack this year.
Avantages :
We use this software for our contests and giveaways. It allows us to collect photos, email info, etc. that we are looking for.
Inconvénients :
It takes a little bit of playing around with it to get the landing page how you want it. I wish that was a little more user-friendly.
Réponse de l'équipe de ShortStack
il y a 3 ans
We are happy to hear you made the switch to ShortStack and you have had an enjoyable experience so far! To help new users better understand our platform, we have ShortStack University with in-depth tutorials on how to use every feature we have available! For more information click here: https://ssu.shortstack.com/.
Would Recommend Shortstack
Avantages :
It's extremely easy to use, even for non-developers and outside of the social team. Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.
Inconvénients :
There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily). The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway. We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.
Réponse de l'équipe de ShortStack
il y a 6 ans
Hi Christina! Thank you so much for your feedback and awesome review! I'm so happy to hear you found the platform easy to use - even for non-developers. I wanted to mention that we offer annual plan pricing. On an annual plan, you'll even get a bit of a discount over paying month to month. You can switch over to an annual plan from your account's profile, or send us an email to theteam@shortstacklab.com and we'll be happy to help you out. Thanks again!
Complicated
Commentaires : I do enjoy using the different offerings as creative ways to capture leads and engage with fans
Avantages :
There is a wide breadth and depth of creative ways to use the different ShortStack offerings, but some of the customizations can be overwhelming.
Inconvénients :
The design features feel like you have to be an expert in order to use and is not as intuitive as I would have hoped
Réponse de l'équipe de ShortStack
il y a 3 ans
Jordan, thank you for your review! ShortStack's ability for a completely customizable campaign can be a bit overwhelming, but the Support Team is always available to guide you through any questions or concerns you have. Please reach us at theteam@shortstacklab.com.
Agency Use
Avantages :
Easy to use with options for a lot of customization
Inconvénients :
Changed the policy about the Facebook tabs, now I can't use this function for most of my campaigns.
Réponse de l'équipe de ShortStack
il y a 6 ans
Thanks so much for your feedback! We love that you're enjoying the ease of use and customization options in ShortStack. The new Facebook policy (that requires 2,000 Fans on a Page to publish to it) has been tough for some of our users, but we have a workaround. Check out this video that will show you what to do instead: https://youtu.be/HzU88tJncA4
Good contest designer
Commentaires : Internal and external contests, custom landing pages, newsletter sign ups. good social media integration
Avantages :
The ease of making contests, user friendly coding.
Inconvénients :
slow response from customer service sometimes. They don't catch all the little mistakes.
Perfect
Avantages :
I love how easy it is to customize our landing pages and then publish them. I also love the hashtag aggregator
Inconvénients :
The only issue is that it took my team a little bit to learn all the customization options
Réponse de l'équipe de ShortStack
il y a 5 ans
Wow! Thank you so much for this 10/10 review!
Pretty robust and video tutorials help a lot
Commentaires : Overall, ShortStack did the job I needed it to do and I found that it had the features I needed compared to some of its competitors.
Avantages :
There are lots of options for the contest types which makes finding a contest that fits your needs easy enough to do. There are a few ways to execute your contest, too, so pretty flexible.
Inconvénients :
Some instructions are not quite thorough enough so sometimes when you're trying to edit a template or make an adjustment... you have to dig for instructions or information to figure out what to do. I had to reach out to support a few times to figure things out.
Réponse de l'équipe de ShortStack
il y a 3 ans
Dan, thank you for your great review! We know the customization of our platform can be overwhelming, but we are happy to hear you utilize the Support Team and our video tutorials. As a reminder, we also have a free, step-by-step guide called ShortStack University (SSU) found here: https://ssu.shortstack.com/.
Great Product & User Friendly
Commentaires : I have enjoyed the few campaigns I have created. It was fun to play around with and easy to make.
Avantages :
ShortStack is very each to use, even for a first-timer. Most of the software is intuitive and also easy to navigate.
Inconvénients :
Some of the functionality can seem overwhelming during your first try. It also doesn't seem very intuitive on where to download your collected emails.
Réponse de l'équipe de ShortStack
il y a 5 ans
Thanks for your feedback, Erin! We're really glad you found the platform intuitive and easy to navigate.