Donately

Donately

par Donately

Pour qui ?

Nonprofits, political movements, social good organizations, churches, communities; anyone who wants to raise money with a simple yet robust solution.

Notes moyennes

121 avis
  • Note globale 4.4/5
  • Facilité d'utilisation 4.4/5
  • Service client 4.5/5
  • Fonctionnalités 4.1/5
  • Rapport qualité-prix 4.4/5

Informations sur le produit

  • À partir de 588,00 $US
  • Prix Plans start at $0/mo and 4% with no contracts or set-up fees
  • Version gratuite Oui
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
  • Formation Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Donately
  • http://donate.ly/
  • Fondé en 2011

En savoir plus sur Donately

Donately is trusted by over 1,000 orgs to grow their impact through online fundraising. Our top features include simple donor management, custom donations forms that can be embedded into your site, beautiful donation pages, support for recurring donations, automatic donation receipts, & robust integrations via Zapier. Give donors the option to pay via credit card, ACH/bank transfer or PayPal, and allow them to cover donation fees. Plans start at $0/mo + 4% and are designed to grow with you.

Donately - Fonctionnalités

  • CRM
  • Don récurrent
  • Dons par SMS
  • Découverte de donateurs
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des enchères
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Gestions des anciens élèves
  • Suivi des contributions
  • Traitement des paiements
  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des promesses de don
  • Gestion des reçus
  • Gestion des événements
  • Suivi des dons
  • Traitement des paiements

Avis les plus utiles sur Donately

Best way to accept Donations!

Publié le 27/03/2019
Bhagya M.
HRM Student
Enseignement supérieur, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Donately helped our team a lot to get support from worldwide for our startups to kick start. Recommend it.

Avantages: They only charge a processing fee only, which is very small precentage. With these service, donators can donate via many options. And user can customize the donation page to match the need. Customer Service is really friendly and helpful.

Inconvénients: When Embedding form to other websites, sometimes getting issues. Need support to more services. Add features to support other currencies as well.

Réponse de l'éditeur

envoyé par Donately le 15/01/2020

Thank you for your honest review, Bhagya! We look forward to serving your organization into the future.

Perfect for our gap year between CRMs

Publié le 07/05/2019
Ali K.
Associate Director, Digital Engagement
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: In between upgrading our CRMs, a process we knew would take a couple years, we were looking for a nimble and affordable product to manage our online donations. Donately was ideal for this purpose! Customer service was always immediate and top notch, and the product was routinely improving, inspired by what I can only assume was customer feedback. From a UX perspective I vastly prefer Donately, but ultimately a product that speaks directly to our CRM is best for our organization's fundraising goals.

Inconvénients: More developed self-help resources would have been useful when we first implemented Donately, but customer service was so expedient that this never really caused any issues.

Réponse de l'éditeur

envoyé par Donately le 15/01/2020

Thank you for your feedback, Ali! We were happy that we could fit the needs of Curtis!

Excellent, Easy Donation Functionality

Publié le 14/01/2020
Ken H.
Marketing Manager
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Really easy set-up and the customer service is wonderful

Inconvénients: You have to have a payment processor like Stripe to connect to, so there is additional set-up beyond just Donately.

Réponse de l'éditeur

envoyé par Donately le 15/01/2020

Thank you for your kind words, Ken!

We recommend Donately

Publié le 04/12/2019
Jenny B.
Communications Director
Gestion d'organisme à but non lucratif, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We use Donately for our donation form on our website and for fundraising campaigns. We have always found it the product very easy to use and functional, and the customer service fantastic.

Avantages: The customer service is very fast, helpful, and friendly. The basic product is easy to use and has a lot of options that are useful for us. As a small non-profit organization, I appreciate the number of options that we do have using the basic service.

Inconvénients: I do wish we had more options for developing the look and feel of campaign landing pages.

Réponse de l'éditeur

envoyé par Donately le 15/01/2020

Thank you for your kind words and honest feedback, Jenny! We're working hard to improve all aspects of the platform, and will take your suggestions into account.

Simple Easy To Use Solution

Publié le 28/10/2016
Claudia H.
Executive Director
Gestion d'organisme à but non lucratif, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Its been okay and it does serve its purpose. Customer support is slow especially when you're trying to have a conversation with someone to answer all your questions. Forms aren't able to be customized which is especially disappointing with campaigns and peer to peer fundraising. There should be more templates for options on both the campaign and fundraiser angle. More importantly I wish there was a way that our campaigns could stay on our site and not bounce to the donately url. This serves its purpose and isn't horrible and given that the other options out there are massively more expensive then this seems like the right option for smaller non profits.

Avantages: Ease of use

Inconvénients: lack of different templates and customization

Réponse de l'éditeur

envoyé par Donately le 28/10/2016

Hi Claudia,

Thanks for filling out a review! Sorry that there was some aspects of Donately that you felt needed work. The good news is that we take your suggestions very seriously and we are always trying to make Donately better.

Per customizing the donation forms, by using the form embed you essentially have full control. If you are using our free hosted pages I'm happy to say that we'll have all the embed form features available there as well, in the next few months.

Per more campaign types, you're speaking our language there - that's a major push in 2017 for us. We will have various options to choose from.

Per bouncing to Donately from your site, I don't understand that one. One of the main features of Donately is the ability to embed the donation form on your site - and not send them to your free pages on Donately.

If you have any further questions on any of this, please contact me at support@donate.ly

Cheers!
Bryan

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