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à choisir le meilleur logiciel
Description de DeskAlerts
Avec DeskAlerts, vous pouvez recueillir des confirmations de lecture ou des opinions de 1 000 employés en 10 minutes. Les enquêtes et alertes contextuelles qui ne peuvent pas être fermées ou ignorées peuvent facilement vous y aider. En examinant les résultats d'enquête, vous pouvez suivre les angles morts dans vos stratégies d'engagement et les améliorer. Par conséquent, vos employés sont plus heureux, au travail et dans leur vie.
Avertissez plus de 10 000 utilisateurs en seulement une à deux secondes. Envoyez des alertes sur les ordinateurs portables, les ordinateurs de bureau et les appareils mobiles du personnel.
Qui utilise DeskAlerts ?
Les services informatiques et le personnel du centre d'assistance utilisent ce système pour avertir les employés des interruptions programmées, ce qui laisse beaucoup de temps aux employés pour prendre d'autres dispositions.
Où peut-on déployer DeskAlerts ?
À propos de l'éditeur
- DeskAlerts
- Situé à Alexandria, É.-U.
- Fondé en 2006
Assistance DeskAlerts
- Support téléphonique
DeskAlerts - Prix
À partir de :
- Oui, essai gratuit disponible
- Non, pas de version gratuite
DeskAlerts n'est pas disponible en version gratuite mais propose un essai gratuit.
Plans de tarification obtenez un essai gratuitÀ propos de l'éditeur
- DeskAlerts
- Situé à Alexandria, É.-U.
- Fondé en 2006
Assistance DeskAlerts
- Support téléphonique
DeskAlerts en vidéos et en images
Fonctionnalités - DeskAlerts
Alternatives à DeskAlerts
Avis sur DeskAlerts
Intensivelly communicated
Commentaires : we have become completely agile
Avantages :
different channels to use and easy to react to market changes
Inconvénients :
I really did not find any cons because this is very comprehensive solution
DeskAlerts review
Avantages :
I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.
Inconvénients :
It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.
Good for internal communications
Commentaires : We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email.
Avantages :
Easy to use to send alerts internally to users' desktops.
Inconvénients :
In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed.
Good tool for instant notification
Commentaires :
We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources.
You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.
Avantages :
Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.
Inconvénients :
Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.
Réponse de l'équipe de DeskAlerts
il y a 3 ans
Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion!
DeskAlert for our hospital
Commentaires : Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.
Avantages :
The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations
Inconvénients :
Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.
Réponse de l'équipe de DeskAlerts
il y a 3 ans
Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review!
