Databox

Databox Logiciel moderne recommandable

Avantages :

Ce logiciel me permet de gérer les bases de données de ma clientèle et de mon entreprise

Inconvénients :

Le coût exorbitant de l'Internet et de l'abonnement est observé

Critical data every morning

Commentaires : It's a central part of the information structure of my business. Love it and recommend it.

Avantages :

The templates are great and the dashboards are easy to build or customize. You can connect everything I regularly use. I love that I get a report every morning on my inbox.

Inconvénients :

It could use a better iPad App but its not critical, browser version works well.

What's not to love about Databox?

Commentaires : Databox is always looking for ways to improve its interface. It's smooth - data updates quickly and it's easy to use. The customer-service is super responsive, and always willing to step in and help out with the Databoards (dashboards) I'm working on. I would say it is my favorite tool to use as an analyst - ever!

Avantages :

The platform is very user-friendly. It's easy to learn and the customer service takes their time to walk you through all of the features and questions you may have when learning the platform. The platform has so many integrations and is incredibly flexible.

Inconvénients :

Still missing some more obscure, less popular, integrations.

After 2 years I left because we were never able to fully launch.

Commentaires : We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue.

Avantages :

It's easy to embed a databoard into your own member portal.

Inconvénients :

Advice: try any other company first. Databox will waste your time and your money and give you a headache. Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by. One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored. Overall this is not a platform I would recommend to anyone. Runaway from them and take them off your consideration list. Safe money and a headache.

Effortless data centralization for efficiency in performance

Commentaires : Sharing performance through presentations is made easier and more updated. It is a key tool to hitting targets.

Avantages :

It brings together data for easier analysis which leads to better and faster decision making. It also leaves more time for strategizing on workflow and evaluation. Despite being highly guarded with technology, it is quite easy to relate with. Reporting and data entry is now digital and more advanced. I see a brighter and more promising future with Databox.

Inconvénients :

It is sometimes hard to customize the tool. I wanted to work with my own settings but it really delayed me so I ended up using the default settings.