Qui utilise GetResponse ?

Ils offrent une suite complète de solutions simples, mais puissantes, adaptées et personnalisées pour les petites et grandes entreprises.

Description de GetResponse

Marketing Automation pour toutes les formes et tailles. Peu importe la taille de votre entreprise, créez des flux de travail entièrement évolutifs dans un créateur de type "glisser-déposer". Suivez les comportements des abonnés en temps réel et réagissez aux achats terminés, aux paniers abandonnés et bien plus encore.

Informations sur GetResponse

GetResponse

http://www.getresponse.com/

Fondé en 1997

Prix de GetResponse

GetResponse est disponible à partir de 15,00 $US/mois. GetResponse n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de GetResponse ci-dessous.

À partir de

15,00 $US/mois
Consulter les tarifs

Version gratuite

Non

Essai gratuit

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

GetResponse - Fonctionnalités

Logiciels d'email marketing
Bibliothèque d'images
Campagnes de drip marketing
Conformité CAN SPAM
Contenu dynamique
E-mail découlant d'un événement
E-mails optimisés pour format mobile
Enquêtes clients
Gestion de la liste de diffusion
Gestion des abonnés
Gestion des modèles
Pages de renvoi et formulaires web
Rapports et analyses
Répondeurs automatiques
Tests A/B
Éditeur d'e-mail WYSIWYG
Analytique
Correction en temps réel
Création de formulaires
Fonction de glisser-déposer
Gestion SEO
Modèles
Réactif
Tests A/B
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B
Accès à distance
Chat vidéo
Collaboration
Conférences web
Gestion des réunions
Gestion des tâches
Messagerie instantanée
Remote Support
Signature électronique
Softphone
Suivi de l'activité des employés
Suivi des fuseaux horaires

Avis sur GetResponse

Afficher 5 avis sur 223

Note globale
4.1/5
Facilité d'utilisation
4/5
Service client
4.1/5
Fonctionnalités
4.1/5
Rapport qualité-prix
4/5
Lee K.
CEO
Jeux vidéos, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 17/04/2019

"GetResponse Email Software or something more?"

Commentaires: When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed.
One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get.

Avantages: Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Inconvénients: Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

  • Provenance de l'utilisateur 
  • Publié le 17/04/2019
Wojciech O.
Marketing Manager
Santé, bien-être et fitness, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 26/03/2020

"Best email marketing service - I tried a lot of them"

Commentaires: GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.

Avantages: Really fast and helpful helpdesk. Easy to use. New users will get familiar with the software in just hours. Great pricing table. Friendly marketing automation interface.

Inconvénients: Occasionally problems with stability of platform (PHP errors). Enterprise Account Customer Support is changing a little too often.

  • Provenance de l'utilisateur 
  • Publié le 26/03/2020
Utilisateur vérifié
Co-Founder
Loisirs, voyage et tourisme, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 03/12/2019

"GetResponse is a solid alternative to MailChimp"

Commentaires: Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Avantages: GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Inconvénients: The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

  • Provenance de l'utilisateur 
  • Publié le 03/12/2019
Utilisateur vérifié
Head of Marketing
Études de marché, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    1/5
  • Support client
    2/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 09/08/2019

"This is a nightmare of email marketing"

Commentaires: Not the best software for B2B saas for sure. The only benefit is the price but you loosing much more opportunities with limitations everywhere. I'm so dissatisfied and in search of an alternative solution.

Avantages: - Good interface design;
- Simple API integration;
- Opportunity to connect landings, forms, and email marketing in one place.

Inconvénients: - Very primitive and limited automation workflows ( we were not able to automate the sequence of emails when the tag or action is not assigned to drive better engagement and retention);
- Not convenient reporting (this is always a challenge to analyze results of email marketing and there is no way to connect goal complections from analytics);
- Poor functionality (every time my team face some limitations and it seems that a lot of functionality is on MVP stage);
- Dissatisfied support (you may waste all the day to understand how to fix your issue);
- Forms are not mobile adapted;
- Landings are so limited too and hard to create great CRO design;
- Some data dissapierd or incorrectly showed (usually we see that people click on links which do not exist in the newsletter)
- All the emails go to the promotion section and there is no way to go inbox not to get lost

  • Provenance de l'utilisateur 
  • Publié le 09/08/2019
Ian U.
The Boss
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    5/5
  • Support client
    1/5
  • Rapport qualité-prix
    1/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 08/01/2020

"Moving the goalposts"

Commentaires: I will be dropping GetResponse when my current 2 year contract with them comes to an end in August. They have completely changed their pricing structure, and have hugely inflated prices in the 2 years I have been using them. I can keep my current contract with current list size (5,000), but to increase my list size as our business grows means a HUGE jump in price up to the next level.
When I contacted customer support they offered no help. "Yes," they said. "Prices have changed any you are correct, that is what you now have to pay if you want to expand your business."
Do yourself a favour, and don't even start with this goalpost-moving company. Use BirdSend instead.

Avantages: GetResponse is a fully featured mailing list software which offers a wealth of options. Lots of templates and great automation options too. It really can do it all.

Inconvénients: The software is fairly complicated and has quite a steep learning curve, so sometimes it can be difficult to find out how to achieve your goal. There will be a way to do it, but it can take some time to figure it out. However, for the biggest con, see my next answer below...

  • Provenance de l'utilisateur 
  • Publié le 08/01/2020