Blackpurl

Blackpurl Workshop Software

Commentaires : Blackpurl has provided a fully integrated scheduling, invoicing, inventory workshop management system for my business. It has made managing/communicating with our clients easier and overall my workflow streamlined and quicker.

Avantages :

I have found this product extremely easy to implement, manage and deploy to staff. The integration into Xero accounting package has been major advantage to my business.

Inconvénients :

There isn't much I don't like about the package.

I'M IMPRESSED!

Commentaires : I am loving it. It is still fairly new to us, and we are slowly learning new features as we go... but overall, I am very happy with this system! We just purchased a year membership, as I DO NOT plan on changing any time soon.

Avantages :

I love the fact that it's colourful, and it is so much more intuitive (Parts searching, not duplicating customers or service repair orders & notifies you of price list updates). It does what you expect it to do in specific situations. I was used to another very popular (expensive) system, and it just didn't seem to have features that I thought it should... BlackPurl does! The help community pages are VERY user friendly, and sending in questions or concerns is easy and you get a response within a reasonable time frame.

Inconvénients :

BlackPurl does not (yet) have quite as many price integrations or part fiches available as the last system I was using. However, if you can get your hands on the excel files, they will integrate them for you.

Blackpurl Review

Avantages :

Part tracking is very simple & user friendly. Customer orders are easy to generate, edit and track. The cash reconciliation feature is extremely useful as I need this to balance with QB. Vendor invoicing transistions very smoothly into QB with very rarely an issue.

Inconvénients :

Until you learn all the tricks with the different features, it can be daunting & I didn't find the tutorials overly helpful with most issues that I ran up against.

Best DMS we have used.

Commentaires : It has been a good experience.

Avantages :

It works 99% of the time and they have good support.

Inconvénients :

I wish we could receive a unit from our manufacture and type in the financing company right in Blackpurl so we don't have to go change it in Quickbooks. Also, it would be nice if there weren't so many buttons to click when you are checking someone out.

Great Program

Commentaires : Overall Black Purl has been a great experience. It was relatively easy to learn how to use, and the customer support is always excellent. The Black Purl support team really tries to get back to you as quickly as possible, and really tries to get the problem fixed as fast as they can.

Avantages :

I like how we are able to have all of our unit inventory on one single list. We are able to add relevant information about the units on the report page so it is a quick snap shot for our sales team. (ex- unit price, model, location)

Inconvénients :

Adding pictures to a unit can be quite a pain. Each photo has to be under a certain size, and you can't select multiple at once to upload, you have to do it individually, which is time consuming. Also, some of the character limits on the unit details can be difficult to work with. Since we are an agricultural equipment dealer, we have to get creative on what field work for us, and sometimes the info we want to add to a certain area (exp - plate) are not long enough.