par Showpass4.7/5 71 avis Écrivez votre avis !
Pour qui ?
Showpass serves everyone from singular promoters to large entertainment groups with thousands of employees, and we are more than happy to work with anyone in between.
Notes moyennes71 avis
- Note globale 4.7/5
- Facilité d'utilisation 4.5/5
- Service client 4.8/5
- Fonctionnalités 4.5/5
- Rapport qualité-prix 4.7/5
Informations sur le produit
- À partir de 0,85 $US/unique
- Prix Paid events start at $0.85 USD per ticket. Pass on or absorb the fees.
- Version gratuite Oui
- Essai gratuit Oui
Cloud, SaaS, web
Mobile (iOS natif)
Mobile (Android natif)
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2013
En savoir plus sur Showpass
Thousands of organizers choose Showpass for event ticketing & box office mgmt. Loaded with features, Showpass mobile & desktop software turns fans into buyers with no redirects, merchandise add-ons at checkout PLUS more reach with our Facebook Native Ticketing. Promoters & Box Office Managers love managing guest lists, check ins, employees and seller networks all from their mobile device. CAD, USD & EUR Currencies.
Get a free 15 minute demo or contact us for a quote within 24 hours.
Showpass - Fonctionnalités
- Agenda digital
- Cartes d'événement
- Développement d'applications
- Gestion des abstracts et documents
- Gestion des enquêtes et sondages
- Intégration des médias sociaux
- Messagerie personnelle
- Mises à jour en temps réel
- Pages des sponsors
- Profils des intervenants
- Profils des participants
- RSVP mobile
- Événements multiples
- Billetterie en ligne
- Billetterie mobile
- Billetterie sur place
- Borne de billeterie
- Cartes d'abonnement
- Courtage de billets
- Gestion de site web
- Gestion des concessions
- Gestion des données client
- Gestion des employés
- Gestion des promotions
- Impression à domicile
- Lecture de codes-barres et de tickets
- Plan de salle
- Point de vente
- Réservations de billets
- Enquêtes et feedback
- Gestion des badges
- Gestion des bénévoles
- Gestion des expositions et des fournisseurs
- Gestion des parrainages
- Gestion des réservations groupées de chambres
- Mariages et fêtes
- Promotion sur les médias sociaux
- Codes QR
- Gestion de plusieurs événements
- Gestion des listes d'invités
- Importation et exportation de données
- Impression de badges
- Rapports et analyses
- Recherche dans liste d'invités
- Saisie de leads
- Segmentation des participants
- Synchronisation de données
- Gestion des clients
- Gestion des contrats
- Gestion des participants
- Gestion des produits alimentaires
- Gestion des ressources
- Gestion des réservations
- Gestion des ventes
- Gestion des événements
- Gestion du personnel
- Installations multiples
Avis les plus utiles sur Showpass
Publié le 13/03/2019
Great Software, Even Better Support
Commentaires: We've tried many different ticket companies for our events in the past and Showpass is by far the best with the greatest customer support. The software is constantly evolving and progressing which we love. The team listens to our feedback and we often see the response to that feedback integrated into the software shortly after.
Avantages: The software integrates beautifully with our website, allowing us to keep our visitors on our site without redirecting them to a third party page. The software is very flexible allowing detailed customization specific to your event and ticket process. The team at Showpass do a great job to ensure the software is current with the latest in technology. Last year we integrated Showpass with Facebook for the first time and it worked great. The support and team backing this software is one of the greatest assets. Quick to respond, very helpful, and can always find a solution to a problem.
Inconvénients: The POS system is somewhat lacking and can be cumbersome when attempting to use the software for sales live at the event. Every year new features are added which helps improve it, but it could still be better. Sometimes the way we have to set up our ticket packages and pricing forces us to create multiple events per event, which results in the beautiful built in reporting system not being as intuitive as we'd like.
Publié le 31/12/2019
Commentaires: I enjoy the personalized customer service that Showpass provides. You can get in touch with Showpass using their chat box and receive replies to questions in a timely manner. There have been a few glitches that I have identified and let Showpass know which they have subsequently fixed to ensure everything works as it should. There has also been functionality that we wanted to see on the Showpass platform, and they have been very open to us making these suggestions for improvements, and they have implemented these suggestions over the past year. Showpass is an easy platform to use and we love the widgets that allow us to sell tickets directly on our website, without having to redirect customers to the Showpass website. The Showpass Dashboard app is a great tool when monitoring capacity levels at the door of your event. Very addictive checking the app daily to see how many tickets have sold as well :)
Avantages: The ability to sell ticket packages/multi passes that contain more than one event to our customers, and the ease of sending out complimentary tickets to sponsors/partners via email, were the main reasons we switched to using Showpass as our ticketing platform. We send out lots of free tickets to partners/VIPs so having all the events as an option in one screen and being able to select more than one event at a time was a huge win for us.
Inconvénients: I wish there was a bit more of a draft view when setting up products, whereby you can see what the customer will see, including total costs including fees and taxes etc for tickets, without having to make the event visible to the public/live. It would also be great to have a little more event specific settings rather than settings that apply to all events i.e. if you only want someone to see certain stats for an event, or give a colleague access to one event only, not all events etc.
Publié le 10/12/2019
Administrators point of view
Commentaires: I am the guy who looks after entering concerts and administering ticket sales. We have a treasurer who looks after the business side so I am not really familiar enough to comment.
Avantages: Relatively easy to enter events. Customer entry is fairly straight forward. Many features but Showpass has been agreeable to adding some things that we needed to make management of ticket sales a little easier.
Inconvénients: Anything that I didn't real like has been changed to suit. For instance for a season ticket package in assigned seating the first year we had to get Showpass to connect the events to the seat graphic. They made a change we can now do it ourselves. The maid it easier to identify transactions to designated seat. So I don't have any cons that I can think of right now.
Publié le 30/12/2019
Commentaires: Top notch, love the low service fees
Avantages: Everything is very easy to use including the app which helps with check ins and stats while away from the desktop
Not many cons. Some question take awhile to respond from reps but our main person [SENSITIVE CONTENT HIDDEN]
is amazing. Always hear back ASAP even over the holidays :)
Réponse de l'éditeur
envoyé par Showpass le 07/01/2020
Hi Oliver, we're glad to hear you find Showpass so easy to use! We'll take your feedback on response times back to the team. We're rolling out new chat support fairly soon which will allow you to get answers to questions sooner and connect with our team in real-time. :)
Publié le 09/12/2019
Avantages: The software is very user-friendly and has eased some hiccups with our event ticket sales. From creating the event, customizing and now implementing into our social platforms we find Showpass to be a crucial component with all of our events.
Inconvénients: I haven't found anything that I've disliked currently as the updates recently have changed any pain points.