Pour qui ?

Any company having website. Lime Talk is for everyone from a single entrepreneur who cares about his business to large companies.

Notes moyennes

16 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • À partir de 4,20 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Lime Inspirations
  • http://www.limetalk.com/en/
  • Fondé en 2012

En savoir plus sur Lime Talk

Put Lime Talk live chat on your website and give every customer a chance to get in touch with you and receive a reply in a few seconds. You can reply from your computer or mobile phone.

Lime Talk allows you to see in real-time when a visitor comes to your website. You can see the product they are interested in and most importantly, it allows the visitor to ask any question, which you can answer instantly.

Lime Talk is fully customizable and you can choose any color or text you want.

Lime Talk - Fonctionnalités

  • Chat proactif
  • Ciblage géographique
  • Formulaire hors ligne
  • Intégration de tiers
  • Partage d'écran
  • Réponses préenregistrées
  • Stratégie de marque personnalisable
  • Suivi des visiteurs de sites web
  • Transferts/Routage

Logiciels similaires

Avis les plus utiles sur Lime Talk

Amazing and very helpful tool

Publié le 29/09/2016
Adela T.
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have been using Lime Talk for the past 4 months and it has been a very valuable tool for communication with our customers. We have people from all around the world visiting our website and sometimes there are specific things and questions they need answers to and that are not answered on the website. Lime Talk allows us to get in touch with them really quickly and easily. A feature that we really appreciate are the offline messages. Whenever a person visits the website when we are not online, they can simply leave us a message and their e-mail address/phone number and it is very easy for us to get back to them. Another thing that has been really useful is the fact that we can see how many people are visiting our website, where they are from, which page(s) the are viewing, how much time they spend there and much more. All the texts can be changed and adjusted very easily, so you are able to personalize the product very well. To make your conversations with customers easier, you can set automated messages or send ready-made responses. You can even start the conversation with a visitor yourself. The program is very well arranged, intuitive and easy to use. The customers support is great, we always receive responses within a few hours. Overall, we are glad we decided to get Lime Talk, it has been making our life much easier. In the 4 months we haven't really found any flaws, everything has been working really well for us. A great product.

Avantages: easy to use
offline messages

Inconvénients: -

Great for business

Publié le 29/09/2016
Lenka M.
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Limetalk has made on-line communication for us and also for our clients simple and highly efficient - it really matches the way we tend to communicate with our clients. We also find very helpful the 24/7 client support and useful updates.
We have only positive experience - the web app offers great functionality, visual look and user interaction is very smooth and responsive.

Avantages: simplicity, efficiency, better communication with clients, higher sales

Inconvénients: Nothing

Great Product & Support

Publié le 18/10/2016
Frantisek H.
Immobilier commercial, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I am using Lime Talk on my website for several years. As I am most of the time on the road, I appreciate the possibility to respond to my visitors through mobile. The web application is also easy to use. Pros: Inactivity detector helps to get customer e-mail address when I am bussy. Cons: Only one theme of widget available.

Avantages: Inactivity detector helps to get customer e-mail address when I am bussy.

Inconvénients: Only one theme of widget available.

Useful tool for communication with customers

Publié le 05/10/2016
Michal P.
Customer Centre Specialist
Gestion de l'enseignement, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Lime Talk is well arranged and user friendly chat which allows you instant communication with your customers. It is one of our important selling channels. You can add more chat operators and it is possible to see their message history with customers. I would recommend it for every company who wants to be in touch with their clients.

Easy to use

Publié le 11/09/2018
Tomas P.
Client Care Manager
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Easy to use. Fast responce from customer support.

Inconvénients: Some dashbords with numbers of chats per day would be great.

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