NetSuite OpenAir

Best expensive and project management tool

Commentaires : Good software for maintaining expense and project time management and reporting tool.

Avantages :

Very easy to use and it is very easy to pull reports like time sheets and utilization in scheduled basis.Also easy to evaluate Vacation OFF timing of resource and it will help on OPEX cost estimations and tracking.overall user interface is good and easy to generate reports.easy to integrate with JIRA.

Inconvénients :

Not really much but sometimes I feel they can do little more improvements on user interface and sometime it is little time taking method for editing submitted time-sheets.

You can likely make OpenAir work for your needs

Avantages :

We've really been able to make OA work for us. We use it for resource allocation and planning, expense reimbursements, vacation and sick time submissions, as well as normal daily time tracking. The ability to do all of that in one system is nice. It's fairly customizable if you're tech savvy.

Inconvénients :

Despite constantly adjusting bookings and information in the OA system, it always seems like incorrect or outdated information sticks around. We've taken to calling them "OpenAir Gremlins". It's not a huge deal, because we know to discount the additional bookings, but it can be frustrating and make resourcing more difficult than it already is. It's also not the most user friendly. Filters allow for highly customizable content, which is great, but can be a bit clunky. Also the "save" vs "save and submit" buttons often leave us with unsubmitted time sheets or vacation requests.

Good riddance!

Avantages :

My company used this software for almost 13 years. It wasn't completely awful, as evidenced by the fact that we stuck with it for as long as we did, but I don't have a lot of good things to say about it. It was visually appealing, and once you got the hang of it, the navigation became somewhat intuitive. That's about it.

Inconvénients :

This software is cumbersome and rigid, and there are so many simple functions that it can't do that it's hard to understand why wasted their time making everything else so complex. The customer service is AWFUL - long waits to talk to people who are reading from a script. Their online help forum, SuiteAnswers, is equally bad. Most of the information is ancient. However, as I think about it, that probably doesn't matter, because OpenAir hasn't made any significant changes to its platform for many years, despite the fact that they said over and over and over that an update was right around the corner. The very worst thing about it is the astronomically high price. For between 15 - 20 users we were paying over $20K/year. It was overwhelming to think about changing since we had so much data stored in the system, but we have finally taken the leap not to renew our contract and move to BigTime, and I couldn't be happier.

Good time tracking, limited project management features

Commentaires : Used for approximately 3 years to manage project, time tracking and resource management

Avantages :

It’s a great tool for time tracking and reporting. simple reports that can be shared with customers

Inconvénients :

Not many features for project management and resource management capabilities is limited. Also not very user friendly and requires training on its functionalities

NetSuite OpenAir Review from an admin perspective

Commentaires : I'm very happy with OpenAir and the extend to which it could be customized to the needs of the specific corporate organization. It is designed to cover a lot of corporate processes which gives it the potential to make it a primary corporate tool.

Avantages :

One of the main advantages of OpenAir is extend to which it could be customized to the clients needs. It also can be eintegrated with other business systems that an organization uses - for example SAP. This is a huge advantage because it saves a lot of manual work especially for the accounting department.

Inconvénients :

OpenAir is not very user friendly. also its design is not enough intuitive. What is more the new GUI is very confusing for users used to the previous design. One more drawback is that the OpenAir mobile app is not very convenient. It needs further development to make it equally useful as the web app.