Pour qui ?

Young shop owners looking for a contemporary operating system, not a legacy product. Veteran shop owners wanting to improve efficiency, depend less on advisors, and spend less time at the shop.

Notes moyennes

7 avis
  • Note globale 5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 5 / 5
  • Fonctionnalités 5 / 5
  • Rapport qualité-prix 5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Shop-Ware
  • https://www.shop-ware.com
  • Fondé en 2014

En savoir plus sur Shop-Ware

Shop-Ware is a leading shop management system that delivers an unparalleled experience to your customer and helps you drive increased profitability through staff efficiency and cutting-edge technology.

Fully integrate digital vehicle inspections and shop workflow, eliminate paper and wasted time, and drive customer satisfaction with an all-in-one management system that works for you.

Shop-Ware - Fonctionnalités

  • CRM
  • Devis
  • Facturation
  • Gestion des ordres de travail
  • Gestion des stocks
  • Planification de la maintenance
  • Recherche par NIV
  • Suivi de l'historique des services
  • Taux de travail

Avis les plus utiles sur Shop-Ware

Fast and complete estimates and workflow management.

Traduire avec Google Translate Publié le 23/09/2018
Ric H.
Owner
2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This is a fairly new product (maybe 5 years) which is good and bad. Good in that it's modern software that's not compromised by having previous server based systems - it's designed to be fast and easy and it is. They are putting in new features weekly or even more often, but at this time it has a way to go to be the absolute best features-wise. For our shop, the speed and ease of use far outweighs having to use a couple workarounds. Customer service is extremely responsive and stays on any problem or request until it's done. Smart software & really intelligent, responsive and caring people.

Avantages: Complete a Repair Order in less than a minute from Customer coming in to signing the estimate
Visibility to everything going on in the shop
Quick financials by job or by individual services and recommendations, including GP on labor and parts
Solid inventory and parts purchasing management
Integrates easily and smoothly with Quickbooks
Ecom ordering systems lets me look at my suppliers' price and availability side by side
Open search routines - you don't have to flip around to different sections of the program to find something specific
Auto-populates parts from your inventory when doing estimates/recommendations
Do anything you need to from anywhere from any device. Good mobile implementation.

Inconvénients: Scheduling system is standalone and doesn't work with other calendars (Google, etc.)
I'd like more automation/notification on parts needed

Fantastic shop management system. Sold itself. Wish we had made the move a log time ago.

Traduire avec Google Translate Publié le 10/07/2018
Christian B.
Owner
Automobile
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Time savings. Better GP management. Clearer communication between shop and customer as well as between front desk and technicians. Saved on monthly subscription and maintenance fees by canceling services include in Shop-Ware.

Avantages: Easy to use. Intuitive. Felt familiar from the first use. Conceived of and built by an actual shop owner. Provides very useful data at a glance without having to run a bunch of reports. The complicated stuff is built in so the operation is simple. Digital inspections, in RO photos and videos, direct texting between RO and customer are all built in which means I saved money by dropping other stand alone services. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Cloud based means I can access from anywhere I have internet access and this expands my ability to serve my customers. Digital inspections, in RO photos and videos and text direct between RO and customer bulit in so I saved money by dropping other stand alone services. Recommendations that didn't get approved on current RO are saved and included on following work orders. Cloud servers are more secure than my shop server. Been a long time since I've been this excited about a work software.

Inconvénients: I would like the pricing displays a little different. I would like to have true menu/package pricing options. Texting abilities are slim. BUT all of these are already being worked on, so not really a big issue just a field that required an entry.

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