Holded

Good basic ERP solution with nice features but Accountancy element currently not UK friendly MTD

Commentaires : The customer support is very good, the software has a lot of modules on offer although a lot of them are still basic in form and really need to have advancements.
The software itself we know if designed and developed for the Spanish market and is now expanding through Europe, although there is still a number of items that are considered essential for UK businesses Holded does not have this capability currently (MTD - Making Tax Digital is currently not supported)

Avantages :

Holded is a nice easy to use software, there are some elements when we first started using the software that had still presented in spanish (I think most of these are gone now!) The quick response customer support is very good and the chat function is essential, we used to have a UK based person which was great to pick up the phone and call but they are no longer with the company.

Inconvénients :

The Tax elements are extremely basic and rigid for our accountants to access, there is no bank reconciliation with HSBC UK business accounts (for some reason only HSBC UK personal), so we have to manually upload this which is not easy as we have to upload in a specific method. The inventory feature is good although it does have pitfalls that we end up deleting and product and starting again because the stock levels become incorrect when using LOT's, this screws up the stock history function which is what we think is a nice feature.

Great for time-tracking, bad for payrolls management.

Avantages :

Easy to use, even if we had some troubles moving to the new version of Holded. I find the time-tracking part very useful.

Inconvénients :

When asking for vacations, the admins do not receive any notification about it, you have to manually ask them to accept the request. Also, the [SENSITIVE CONTENT] complains about the difficulty of uploading payrolls (he has to upload one by one, filling a lot of fields).

Good product, buy needs more time to complete functionality

Avantages :

Easy of use Look & feel Lots of integrations with many others apps Good to work with ecommerce Try to solve different areas in companies, financial, warehousing, HR

Inconvénients :

Many features are really basic, only one option to run proccess. Chat support is really unconfortable, you have to wait for an answers, no option to talk with an agent.

Very easy to use, no complications

Commentaires : My experience is good but it could be improved regarding the speed of the tool

Avantages :

It is a good tool because it allows you to have all the important information of the employees grouped, which facilitates the work. from the signings, the payroll, supporting documents...

Inconvénients :

There are times when if you register from your cell phone you have to click the button more than once for it to work, so you have to check that it has been marked.

Holded use

Commentaires : This is very good although there are some important changes to be made. Compared to other finance software it is expensive

Avantages :

The system works very easy. If the bank is connected that is a great tool

Inconvénients :

It's annoying we need to select the right period in order to have a right starting balance. I would also like to see that we can export our receipts from Qonto into Holded.