Azuga Fleet
Description de Azuga Fleet
Azuga Fleet exploite la puissance du GPS, des diagnostics des véhicules et des récompenses des conducteurs pour créer un système de suivi de flotte qui fait le travail et facilite et sécurise le travail de tous les collaborateurs. Chaque kilomètre, chaque arrêt, chaque alerte véhicule et conducteur sont suivis, analysés et signalés pour améliorer la sécurité et l'efficacité des conducteurs à chaque tour. Toutes les données collectées sont utilisées pour gérer l'entreprise et fournir les meilleures mesures incitatives pour les conducteurs du secteur d'activité, mais par le secteur du transport dans son ensemble.
Qui utilise Azuga Fleet ?
Les flottes de main-d'œuvre de toutes tailles et de tous types constatent une amélioration spectaculaire en matière de sécurité et d'argent économisé en utilisant Azuga.
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Steve
Azuga Fleet Value
Commentaires : Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).
Avantages :
The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.
Inconvénients :
nothing - we have had no issues with the product and no complaints. Customer service is outstanding.
Réponse de l'équipe de Azuga
il y a 4 ans
Thanks Steve. Glad to know is Azuga is working well for you.
William
Azuga tracking
Commentaires : I can verify if my employees are following up a task
Avantages :
it loads quickly when using the mobile app. When away from my office, which is most days, it easy to look at and load
Inconvénients :
the mobile apps view are different than the pc views. It harder to go through the screeens I need while on the mobile app
Réponse de l'équipe de Azuga
il y a 5 mois
Hi William, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product and service! Please let us know if there is anything we can do to improve your experience.
Chris
Alternatives envisagées :
So many better options out there.
Commentaires : All sales, no service. I'm confident that the positive reviews for this company are fake or first time tracking device users and simply don't know any better. Make your own decision about using their service, but I urge everyone to simply hang up on them when you get the cold call sales pitch.
Avantages :
The sales pitch was spot on. [SENSITIVE CONTENT HIDDEN] said everything he needed to say to get us to leave GPS Insight after 3 years of great service. He offered everything we were already getting but also added in a maintenance tracking package, plus came in $8 per device cheaper. That money adds up quickly when you run a large fleet.
Inconvénients :
You cannot create hierarchies for different types of vehicles throughout different markets or regions. If you want to filter for all of the vehicles in one market, you can't do it. If you want to filter for one type of vehicle across multiple markets, you can't do it. We were offered a 30 ping rate at standard pricing, it wasn't written in the contract so I assumed that was their standard ping rate; it is for Fleet Complete and many others. While installing and initializing the device, I found out that their standard ping rate is 2 minutes and it is an additional $2 per device, per month charge for 30 seconds. It took over 30 days and multiple emails and phone calls to get the 30 second ping rate and that was only after I told them I was canceling the service. I had the original sales call recorded and it's good I did because they tried the, "it's not in writing, so we don't know what was offered to you". It was only after I emailed them that I was canceling the service that they seemed to actually care and escalated my concern, prior to that it was always, "I let the propper team know and they are working on it". The contract stated that I had a 60 day trial period and could cancel during that time if I notified them of an issue and they failed to fix the problem within 14 days. As stated before, it was a month of them not fixing the problem and now they want to charge a $100 per device early termination fee. I will continue to fight this and will not be paying that fee.
Timothy
It just works for us
Commentaires : had a different GPS before and it was challenging at times. This one is better mapping and set up was a breeze
Avantages :
ease of use is a plus. able to breadcrumb a driver to check route. easy set up
Inconvénients :
nothing yet, it works for us and haven't had any issues yet,
Réponse de l'équipe de Azuga
il y a 6 mois
Hi Timothy, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product! Let us know if there is anything else that we can do to improve your experience!
Michael
Great Tracking Features
Commentaires : Great user interface. Metrics are strong, and well defined. Good accessibility. Superior accuracy.
Avantages :
Tracking of vehicles, and usage is well above standard. Great value for the price point.
Inconvénients :
N/A- nothing I can readily think to improve based on my experience.
Réponse de l'équipe de Azuga
il y a 5 mois
Hi Michael, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product! We are so glad to hear that you are enjoying our product and service. Let us know if there is ever anything we can do to improve your experience.
