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Connecteam
Description de Connecteam
Planifiez des tâches et gérez le temps avec cette application tout-en-un de Connecteam à la fois performante et facile d'utilisation, conçue et développée spécifiquement pour les collaborateurs sur le terrain. Le service de planification comprend des fonctionnalités avancées telles que la distribution par glisser-déposer, les quarts de travail individuels ou d'équipes, le téléchargement de quarts via Excel, etc., afin de rendre votre expérience de planification rapide, facile et productive. Profitez également d'une véritable collaboration entre les quarts avec des mises à jour des statuts GPS, des notes et un chat intégré. À partir de seulement 29 $ par mois pour un maximum de 200 utilisateurs.
Qui utilise Connecteam ?
L'éditeur offre ses services à tous les secteurs d'activité qui emploient des équipes de terrain.
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Connecteam
Alternatives à Connecteam
Avis sur Connecteam
Looks professional, easy to use, and great value for the cost.
Excellent logiciel
Avantages :
doté d’une bonne fonctionnalité, Connecteam est un logiciel que j’apprécie énormément. La mise à jour est très simple.
Inconvénients :
Je n’ai pas d’inconvénient avec ce logiciel, le conseille fortement aux nouveaux utilisateurs.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much! We highly appreciate your recommendation :)
Logiciel de gestion
Avantages :
Logiciel de gestion de temps, du flux de travail, il permet aussi d'apporter de précision sur le suivi des présences des employés dans les entreprises en gérant ensuite les heures de travail et le suivi de la localisation de GPS . Les projets et les tâches sont tous contrôlés et planifiés pour diriger les heures de présence et des absences du bureau. Il aide les hôtels et les restaurants même la vente en détail.
Inconvénients :
Aucun inconvénient trouvé à ce logiciel. Les hôtelleries et les restaurants en bénéficient plus .
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for your review and recommendation of Connecteam! We highly appreciate it :)
I can better visualize the work
Commentaires : It improved performance and internal communication with the entire team by keeping a work order and precise control of the hours worked
Avantages :
Connecteam helps me validate the work that each employee does without having to be next to that person, we can communicate as a more united team in the work chat and be able to keep an improved order of the tasks that are pending to be done. This software helps me maintain a perfect order and a production with better results.
Inconvénients :
Its multiple functions can be a little confusing at the beginning of learning how to use the platform, but it is something that with time you can learn the correct use
Réponse de l'équipe de Connecteam
il y a 3 mois
That's great to hear! Thank you so much for your review and recommendation :)
Connecteam streamlines your time tracking, and keeps your team connected!
Commentaires : Overall we are very happy to be using Connecteam and our staff all agree it has made things much easier. From time tracking, to job briefings, milage reports, and gathering documents, there is nothing you cant do on Connecteam!
Avantages :
Connecteam's time tracking is amazing! To be able to select from multiple jobs and sub-jobs, add notes, and even attachments such as milage, meals, hotels etc, it keeps our time tracking streamlined and simple. This helps our accounting department to be able to invoice for the exact amount of time spent at each clients facility, and gives a large overview of exactly where and what our staff was doing.
Inconvénients :
Occasionally the app crashes, and it makes it difficult for our staff to sign in/out for the day. It is rare, but when it does happen, it causes a disturbance.
Réponse de l'équipe de Connecteam
il y a 8 mois
That's great to hear! Thank you so much for your review! As for app crashes - that shouldn't happen at all. If that issue persists, please contact our team at support@connecteam.com so we can take a closer look at that :) Thanks again for recommending Connecteam! ❤️
Constintaly removing features
Avantages :
Good to keep track of things, good for a time sheet. Easy to use
Inconvénients :
Removes features, cannot easily reach help desks,
Réponse de l'équipe de Connecteam
il y a 6 mois
Hi, we're not sure what you mean... what features have been removed? The support chat is easily available from anywhere in your dashboard - it's a big blue bubble on the bottom right side of the page. Please email me at chen@connecteam.com so we can talk. I want to better understand your feedback. Thanks!
Alternatives envisagées précédemment :
Little Police Department gets a Big help
Commentaires : The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.
Avantages :
Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.
Inconvénients :
There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.
Réponse de l'équipe de Connecteam
l’année dernière
Thanks for your feedback and recommendation of Connecteam! If you're looking for some tips or 1-on-1 training with our team, please don't hesitate to reach out to us at support@connecteam.com :) Thank you!
Alternatives envisagées précédemment :
A gamechanger for me as a General Manager
Commentaires : Connecteam has helped with managing our employee work time and scheduling tremendously. I have slowly implemented more and more features to benefit our company as a whole and I have been extremely happy with what I have implemented so far. The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability. I am never disappointed in their service. Even if my question is not answered exactly as I had hoped, they have always offered solutions. Customer service with Connecteam is TOP NOTCH!
Avantages :
Connecteam is helped my company handle employee timesheets. We previously did timesheets by hand and there were multiple human errors. It was very time-consuming for me. Connecteam has significantly increased our efficiency and improved my ability to prioritize other responsibilites. Implementing the application was a challenge only because our staff was resisting the change. Once they understood the ease, we were able to implement easily.
Inconvénients :
There have been some small features that I have desired in my use of this platform, but nothing major. A little more customization with the scheduling would be nice. I have had to find work-arounds to fit our business - but it has worked out. I would like to be able to create a pdf of a schedule before it is published. Again, I have found alternatives to make it work.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for your review! It's amazing to hear how you improved your business operations and payroll process while introducing your team to an easier, more capable solution. It also shows a lot of character of you as a manager, as you managed this change amongst your team, heard their concerns, and implemented it successfully 👏 As for printing the schedule to a PDF, that's definitely a feature you already have in Connecteam! Simply access your schedule > actions > print week 🤗 If there's anything else we can do for you, you know where to find us :) Thanks again for recommending Connecetam and sharing your success story!
Alternatives envisagées précédemment :
Online Breakroom
Commentaires : Very easy to use and set-up. Employees use this platform more than they used CrewApp.
Avantages :
I'm able to send the schedule, allow team members to request time off, and clock in with 1 app. We can also stay in touch with announcements from home or the pool deck.
Inconvénients :
The documents and knowledge base area is a little tricky to set-up, but it's super powerful. Once I learned it, it's amazing.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for your review, Charyl! The fact that you can do so much using a single app, whether you're in the office or on the go, is what Connecteam is all about :) We're super happy to hear your team finds the app valuable and simple to use as a single solution for all work-related matters they experience on their day-to-day, especially after using multiple apps on their private phones instead of one. Thanks again for your recommendation, we highly appreciate it ❤️
Alternatives envisagées précédemment :
Outstanding
Commentaires : Helps me be very organized and makes my life easier when it comes to time sheets
Avantages :
Small business support. Helps manage schedule and time sheets efficiently
Inconvénients :
When you invite people it makes them work the job instead of letting them see it
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for recommending Connecteam! It's great to hear you can manage your employees' schedules and timesheets efficiently :) What do you mean by "When you invite people it makes them work the job instead of letting them see it"? Not sure what you refer to... Could you please contact us so we can assist? You can reach me directly at chen@connecteam.com or contact our support team via live chat. Thank you!
Alternatives envisagées précédemment :
I Absolutely love Connecteam
Commentaires : I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.
Avantages :
It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.
Inconvénients :
If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.
Réponse de l'équipe de Connecteam
l’année dernière
Jane, it's so awesome to hear you're able to run your business from one place and improve multiple aspects of your day to day :) Can you please email me at chen@connecteam.com? I would love to chat :) Thank you! Chen from the product team
The UPS Store
Commentaires : Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.
Avantages :
Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/
Inconvénients :
Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)
Réponse de l'équipe de Connecteam
il y a 2 ans
Thank you so much for recommending Connecteam, Faith :) We truly appreciate your willingness to help us spread the word about how Connecteam helps businesses with a majority of employees that do not sit in front of a desk, to better communicate and operate their day-to-day :) As for improving the ability for users to accept multiple shifts at once, and making a better scheduling experience for admins in the mobile app - we completely agree and already have plans for those areas. Thanks again for everything :)
Schoolhouse IT Review
Commentaires : Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.
Avantages :
The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.
Inconvénients :
Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.
Réponse de l'équipe de Connecteam
il y a 2 ans
Thank you so much for your review! We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :) As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at chen@connecteam.com so we can connect and help. Thank you!
Love This Program!
Commentaires : OUTSTANDING program and service! I highly recommend it.
Avantages :
Folks can clock in/out without having to go to the church office to the timeclock. Plus, as a small business, we actually got the service for free (until we go over 10 employees on the clock).
Inconvénients :
I needed to ask for some help in setting some of it up, but my support person was just amazing during our Zoom call!!!
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much, Maria! We're happy you find Connecteam to be useful, easy to use with great support, and cost-free for your small team :)
Keep team in a better management
Avantages :
Easy operation to manage worker time and schedule for everyone shift. Automating the attendance tracking to prevent mismanagement issues that we had with manual operation.
Inconvénients :
Onboarding is a bit tricky and challenging because the documentation isn't detailed enough.
Réponse de l'équipe de Connecteam
il y a 4 mois
Thank you so much for posting your review :)
Best Software
Commentaires : Customer service in minutes. Always able to trouble shoot and answer my questions real fast. Knowledgable!! Love it!!
Avantages :
Super user friendly. Has an immense amount of features compared to other software. I love their attention to detail. They have literally thought of everything!!
Inconvénients :
I have mentioned to some of the staff that I have employees with different job roles that have different pay rates. There is no feature for me to enter the same employee but with a different job role/pay rate. It is only one job so for that one I am unable to use the software. A real shame. Hopefully this will be added soon.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for your feedback! We're happy you find Connecteam to be easy to use and with the capabilities that help you better run your business :) You can definitely have different jobs for employees to use on their day-to-day, but you're right that there's no pay rate per job at the moment (only per employee), although you'll be happy to know that's coming within the next few months as part of a big update we're working on :) Thanks again for your review and recommendation!
Powerful & Comprehensive
Avantages :
Simple for integration, onboarding, and use.
Inconvénients :
Minor: Some of the text is cutoff on android mobile version (usually the last letter) Minor: Would like to be able to add tags to users on mobile
Réponse de l'équipe de Connecteam
il y a 12 mois
Hi! Thanks for the recommendation and review! As for text cutoff, it might be due to the font size or Bold text. Can you please try modifying those on your device's settings? As for tagging users on mobile, can you please share your use case? Please email me at chen@connecteam.com so we can connect :) Thanks!
Very easy to use
Avantages :
This software is great for timesheet management
Inconvénients :
I don’t have anything I dislike about the website.
Réponse de l'équipe de Connecteam
il y a 5 mois
Thank you for your review and recommendation :)
Great Product for Small Biz Owners
Commentaires : Scheduling and also the chat / picture feature is great!
Avantages :
I like that the high level items I need are intuitive to find, and the chat support is amazing.
Inconvénients :
I don't like not knowing the default settings when I signed up (like it defaults to employees accepting or declining shifts ugh). Settings like this are not easy to find, so I have to use the chat support all the time. Also, setting up users and user groups for chats still isn't super clear to me. I don't like being directed to watch a video about it. I have a gazillion other things to do, so I need it to be quick and easy.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you for your review! Connecteam's platform replaces 6-7 different tools for a business, even more. It means there's plenty to customize, and each product in the platform has its own stand-alone capabilities. To understand the settings for a specific product, like the schedule, access the schedule's settings menu, where you can tweak it to your liking. The same goes for any other product, like the chat, time clock, and so on. As for everything else you can do, and yes, there's a lot, we have a dedicated help center, weekly live webinars, the support chat that you like, and walkthrough videos for you to learn from. If you still need assistance, feel free to contact me personally and I'll help you set everything up :) You can reach out to me at chen@connecteam.com, I'm looking forward to hearing from you. Thanks! Chen
Alternatives envisagées précédemment :
Name says it all!
Avantages :
Easy to use. Even those who struggle with technology are finding it easy to use. Customer service is also top notch!
Inconvénients :
Nothing for now. It's really been a great experience.
Réponse de l'équipe de Connecteam
il y a 9 mois
Thank you so much for your warm feedback and recommendation! ❤️
Comprehensive and versatile
Commentaires : We can now keep the team connected and accountable. Staff loves the communication. Admin loves the tools available to manage the Staff tasks and schedules.
Avantages :
As new users, we're just learning to implement the features. It is well designed with tremendous support. The team support is incredible. Quick, thorough, & well trained. Kind.
Inconvénients :
Would like to use more features of the other blocks. Cost is an issue.
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much! We're happy to hear you love the features and support team :) If you ever need our assistance regarding pricing, please contact us and we'll do our best to help. And by the way, if you're a non-profit, we have big discounts for you. Make sure to contact us to explore more about how we help non-profits benefit from Connecteam. Thanks again for recommending Connecteam :)
Connecteam - Review
Commentaires : my overall experience about the application is very fair to be honest
Avantages :
Programming and features as designed and very easy to use.
Inconvénients :
time management and employee scheduling
Réponse de l'équipe de Connecteam
l’année dernière
Thank you for recommending Connecteam :)
best work tool i have ever used
Commentaires : outstanding
Avantages :
support/training/price/features - what's not to love?
Inconvénients :
doesn't exist, i don't have anything negative to say
Réponse de l'équipe de Connecteam
l’année dernière
Thank you so much for your review, Jennifer! It's great to hear you find Connecteam to be the best solution for your business needs :) If you have any questions or feedback, please don't hesitate to reach out to us. Thank you! :)
Problem Solver!
Avantages :
This product was recommended to us by another respected business in our field that uses many features of Connecteams. Since purchasing this product we have continued to see its value and new ways to use it to make us a better functioning team. Team members find it intuitive and our Admin team enjoy having so many functions all in one place.
Inconvénients :
No real cons just wish it would have even more capability options so I need to use less applications when running our small business.
Réponse de l'équipe de Connecteam
il y a 2 ans
Thank you so much! That's so great to hear :) As the largest all-in-one employee management platform, with 20 different products all in one place (i.e. time tracking, scheduling, forms, chat, updates, recognition, time off, courses, tasks, phonebook, knowledge base, and more), we would love to know what's missing for you :) My name is Chen and I'm from Connecteam's product team, can you please email me directly at chen@connecteam.com so we can connect? I would love to hear more :) Thank you :)
Joining connecteam
Commentaires : [sensitive content hidden] has been amazing to work with. He's very knowledgable and offered solutions to any problem we are facing as a company which is why we are switching to Connecteam.
Avantages :
Very user friendly and solves all of our problems!
Inconvénients :
N/A We love it! It'll take some time getting used to the new system but we're excited!
Réponse de l'équipe de Connecteam
l’année dernière
That's so great to hear, Hava! We're excited to have you on board as well and can't wait to see what you'll achieve with Connecteam :) Thank you for taking the time to write this 10/10 review, we appreciate it so much ❤️
Review for Pennys Home Care New Zealand
Commentaires : Positive and enjoyable
Avantages :
Easy to use and help is always easy to find with positive patient people. Thank you
Inconvénients :
The timesheet feature doesnt sync with our payment software. This costs us money as we need to spend time doing it twice.
Réponse de l'équipe de Connecteam
il y a 2 ans
Thanks for your feedback! Under the Integrations section in the Time Clock's settings menu, there's an option to vote for the integrations you'd like to see next. Please place your vote to help push it forward :) Also, did you try to use the custom report option? You can highly adjust the timesheets, which can help with quickly importing them to your payroll software. Give it a go and let us know your thoughts :) Thanks!
