GoProof

Commentaires: Overall, we've found our work flow has become more efficient since integrating GoProof. Designers find they can move through edits quicker with more clarity and project managers feel more in control of the review process. All updates to the program that have been released are helpful and add even more features. I'm looking forward to see what is coming next!

Avantages: The integration between my Adobe programs and GoProof is extremely helpful. It's easier to move through changes and send new drafts because GoProof is right within my program.
I like the fact that we can have four paid users, but anyone can interact with GoProof without needing a login or paid account. It's allowed us to quickly incorrporate GoProof into our daily work flow for the entire company, no huge training sessions or learning curves.
The collaborators and history tabs put control in the project manager's hands for adding reviewers and vetting all comments. Our designers are not relied upon for moving projects to all reviewers any longer. We're finding projects move much faster.
I love that you can set deadlines for each draft and "nudge" a reviewer if they haven't completed their review.
I love that we can retain our proofs within the system once it's signed-off. I've occasionally had to revisit a comment on a proof after the printing of a project. That security is invaluable.

Inconvénients: The address book isn't shared so email addresses sometimes have to be retyped even if they have been on other reviews. After a year of working, the system has populated more thoroughly but the begin was frustrating.
There are a lot of nice features that I had to find on my own just from using GoProof, like the ability to put a proof back into review.
In-house design teams may find the project structure confusing. Since we don't have clients, we needed to find a way to match GoProof's team and project nesting to our company structure.
There are weird UX frustrations. For example, when in a proof window, you have to click an X in the top right corner to return to the dashboard screen. Why not just a return link?
The "insights" screen seems to only be helpful if you take it upon yourself to track time. I would love for this to have more data about time spent in proofs, number of comments a day, average time to complete a proof, etc.
As the admin, I'd like to see on my dashboard an activity breakdown by user and by team/client. My dashboard isn't very helpful and isn't customizable to my needs.
The mobile experience is VERY poor. A user shouldn't have to sign in on mobile if they don't have to sign in via desktop. Because it's so uncomfortable to use, all reviewers will only use a computer to view a proof, making the flexibility of GoProof not as great as I had though when the purchase was made.

Commentaires: Does what its supposed to do great ... proofing is easy and convenient. Fix these issues, and it would be the best piece of software I pay for ... I would give it 10 stars and would recommend it to anyone who would listen.

Avantages: It is very easy to use, it makes the approval process quick and easy. The software team continues to update it regularly. Clients tend to understand the software quickly and use a good number of the available features.

Inconvénients: I have two complaints with this software (which I have brought up to their team multiple times and has yet to be fixed). First, is that you need to make a comment in order to unlock the request for changes. I have a lot of clients who just email me changes instead of putting them in through the software, so I have to go in and put some random comment like "changes needed" just so I can then request changes to the proof. Second and more annoying to me, is that you need to request changes in the first place, you should just be able to upload a new version by pressing upload new version and just bypassing the need for comments and change requested to be pressed. Both of these issues also email the client at every step, so the client receives at least two extra emails that could be prevented, and the first email which just says that changes have been requested sometimes confuses the client and they email me right away asking why I just resent them their old version ... which then prompts another unnecessary email where I have to explain that its just an email requesting changes. If they could fix these two problems, then the software would be perfect.

Commentaires: I really like GoProof, but I think there are a few things that could be different to make it optimal. In my case, my customers are my graphic design clients— so the people using GoProof with me are lawyers, chefs, eye doctors, etc... They find the software intimidating at first. I think there may be ways to make the interface more appealing and more intuitive (for example, I can tell them to "SIGN OFF" a million times, and they will click "FINISHED" or "COMPLETED"). Then from our end, I think some features should be more easily available— for example, Archive. It should be a main link on the dashboard to go right to archiving projects, also, a mass-archive feature.

Avantages: • Get reviews from clients in the proof.
• I think the annotation tools are robust.
• When customers get use to using it, they like it.
• I like that it allows customers to issue an "official" approval or rejection.

Inconvénients: • Too many pages/tabs to do one thing.
• Interface views look confusing (I with there was a small preview in "list view"
• I don't know what it is, but ALL of my customers reply to the proof email with feedback (which we have as a DO NOT REPLY). I think customers find the software intimidating, and I don't know how to make them feel more comfortable using it.
• The difference between "SIGN OFF" "COMPLETED" and "FINISHED" throws off customers. There should be a way to toggle this off, so "SIGN OFF" is the only option.
• The steps to "archive" projects should be easier. I dislike having to click through 3+ pages to do a task that should be easily available from the dashboard (maybe just a mass-archive button)

Commentaires: The ease of use for everyone who touches GoProof is a huge benefit. Also, we're making fewer errors, if there's a comment, it's easy for us to see what's been addressed and what has not.

Avantages: I love that our creators can push their work directly from the Creative Cloud software to their reviewers and access their proofs in the software, no need to toggle to a different program to read the needed changes. Our reviewers love the easy commenting tools and that they can review projects where ever they are.

Inconvénients: For big files, publishing the proof can lag. Sometimes, my users wonder if it stalled, but if they're patient, it always goes through.

Commentaires: I really do enjoy using GoProof and it has made our proofing and editing experience with our clients much more efficient then emailing back and fourth.

Avantages: I really love that it works right in our Indesign, other competitors we have looked at make you upload your proofs to an online platform every time. I also like that you can send reminders, and it's super helpful that Clients are able to attach documents, photos, etc. to their edits.

Inconvénients: The app doesn't always show the Client the most up to date version of the proof. We aren't always made aware if there is a glitch in the program and the proof doesn't get sent through. There is no way for us to edit a Clients email address, the resolution we found for this is to edit the client and re-add them, this isn't the easiest resolution.