RoboVet

par Covetrus Software Services

Qui utilise RoboVet ?

Cabinets vétérinaires au Royaume-Uni et en Irlande qui s'efforcent de diriger des cabinets efficaces, de favoriser la conformité et de fournir des soins exceptionnels aux patients. Type : animaux de compagnie, petits/grands animaux, équidés.

Description de RoboVet

RoboVet est conçu pour vous aider à atteindre vos objectifs commerciaux et à améliorer les performances de votre cabinet. Adapté aux cabinets de toutes tailles et spécialisations, ce logiciel propose de puissants modules intégrés tels qu'un moteur de vente et un baromètre commercial pour augmenter la rentabilité et la productivité de votre cabinet vétérinaire.

Une fois que vous avez acheté RoboVet, il vous appartient pour toujours. Votre licence vous permet de bénéficier d'un programme continu d'améliorations et de mises à niveau.

Informations sur RoboVet

Covetrus Software Services

https://softwareservices.covetrus.com/

Fondé en 1988

RoboVet Logiciel - 1
RoboVet Logiciel - 2
RoboVet Logiciel - 3
Vidéo de RoboVet
RoboVet Logiciel - 1 - thumbnail
RoboVet Logiciel - 2 - thumbnail
RoboVet Logiciel - 3 - thumbnail

Comparez RoboVet à des logiciels similaires

À partir de

s/o
100,00 $US/mois
s/o
150,00 $US/mois

Version gratuite

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Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Non
Essai gratuit Oui
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Essai gratuit Oui

Déploiement et prise en charge de RoboVet

Déploiement

  • Windows (ordinateur)
  • Windows (sur site)
  • Linux (sur site)
  • Android (mobile)
  • iPhone (mobile)
  • iPad (mobile)

Formation

  • Formation présentielle
  • En ligne en direct
  • Webinaires
  • Documentation

RoboVet - Fonctionnalités

  • API
  • Alertes/Notifications
  • Base de données de clients
  • Comptabilité
  • Confirmation et rappels
  • Entrée et sortie
  • Estimation
  • Facturation
  • Gestion de la communication
  • Gestion des bons de commande
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des dossiers patients
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des modèles
  • Gestion des rendez-vous
  • Gestion des stocks
  • Gestion des stocks
  • Graphiques
  • Imagerie et rayons X
  • Importation et exportation de données
  • Intégration comptable
  • Intégrations de tiers
  • Invitations et rappels par e-mail
  • Messagerie SMS
  • Modèles personnalisables
  • Notes SOAP
  • Paiements électroniques
  • Planification automatisée
  • Planification de traitement
  • Planification des rendez-vous
  • Portail client
  • Portail libre-service
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Signature électronique
  • Stockage de documents
  • Stockage sécurisé des données
  • Suivi de l'inventaire
  • Suivi des activités
  • Suivi des statuts
  • Tableau blanc
  • Tableau de bord d'activités
  • Traitement des ordonnances
  • Traitement des paiements
  • Télémédecine

Logiciels pour vétérinaires : afficher la liste complète

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Avis sur RoboVet

Lire tous les avis

Note globale

3,9/5

Note moyenne

Facilité d'utilisation 3,7
Service client 3,6
Fonctionnalités 3,8
Rapport qualité-prix 3,2

Évaluer le logiciel

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Écrivez votre avis !
Alasdair R.
Director
Vétérinaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/12/2019

"Robovet"

Avantages: Intuitive features . Automatic saving of notes. Ability to move between clients without shutting them down .
Clear graphics

Inconvénients: The account statements cause a lot of confusion to clients

Réponse de l'éditeur

envoyé par Covetrus Software Services le 11/12/2019

Thank you for your feedback Alasdair, your review is hugely valuable to us and it's great to gain insight into how our clients find the system day to day. Also great to hear your positive comments around automation, time saving and function. We'd be really interested to hear more around your thoughts/feedback around the accounting system and where we might focus improvements first. We'd encourage you to visit our RoboVet Product Suggestions section in our new RoboVet user portal on our website where you can make suggestions and review suggestions for new features and development from others. Many thanks again.

  • Source de l'avis 
  • Publié le 10/12/2019
Rachel I.
Practice Manager
Vétérinaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 03/12/2019

"Ease of use"

Commentaires: Overall we find it very easy to use and it was easy to set up with assistance and adding to it, new services or drugs from the built in libraries is really easy. There are still features on it that we don't yet use as the system continually develops. Rapport as an additional add on it great for all reminders and to run campaigns.

Avantages: The easy to use diary system and with Rapport the online booking facility. Its also great and easy to set up our practice pet health plans within schemes. Its easy to navigate through making it easy to use for the day to day use for booking and charging clients and the ability to release the client so that can pay allowing more time to write up clinical notes. That clients remain in the work with area until cleared which makes it easy to refer back to clients that you have already accessed and may need to go back to.

Inconvénients: The accounts page is probably the hardest page to deal with, allocating and de- allocating payments, removing credit notes which has caused some issues if they are not removed correctly. Understanding part payments, removing payments.
It lost some of the good features that Premvet had. There isn't a report that gives you the ATV and the reports in the business barometer you can't print out or even copy and paste.

Réponse de l'éditeur

envoyé par Covetrus Software Services le 05/12/2019

Sincere thanks for taking the time to leave your review Rachel, we really appreciate your honest and detailed feedback. We are delighted to hear where your team have benefited and the features that contribute to a smoother day to day for your practice. I have passed your feedback regarding the accounting system on to our product team, who are working on improvement plans for 2020. If our team could assist in any way to help you utilise newer features, please don't hesitate to get in touch.

Kind regards,
The Covetrus Team

  • Source de l'avis 
  • Publié le 03/12/2019
Tom H.
Vet
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    2 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 17/02/2017

"It's alright, but could do with a bit more functionality/support"

Commentaires: We've used the system for 5 years and found it practical and much better with dealing with our stocking levels than previous systems, however there doesn't seem to be a mad rush to make it easily compatible with other systems (for instance Petlog's Microchip database - surely we could click on a button to 'upload to petlog' all the details already recorded, rather than requiring vets/receptionists to duplicate all the information already on our systems).
Just things like that - the people involved are generally great, but we'd sometimes query why we have a printer server doing nothing when a first time setup would have resolved minor issues.

Avantages: It works, generally

Inconvénients: A bit clunky, fails once in a while, security settings controlled by another party make it difficut to get problems resolved in-house.

Réponse de l'éditeur

envoyé par Covetrus Software Services le 10/01/2020

Thanks for your feedback Tom.

I'll pass your comments to the relevant areas for action. They may be in touch with you for more detail if required.

Re your comment on Petlog integration, this is offered as part of our integration with Vet Envoy which was released in Feature Pack 24. If you would like to be upgraded please contact our support team.

  • Source de l'avis 
  • Publié le 17/02/2017
Martin S.
Director - Veterinary Surgeon
Vétérinaire, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 23/02/2017

"Robovet - An Essential Move"

Commentaires: We were looking at what PMS to move to from PremVet 5, and started looking around. Winning the Vetsolutions monthly conversion competition made up our minds, and we leapt in both feet first with Robovet, as the interface looked tidy and Windows-based, and the sales patter was persuasive. Now we are up and running, and things are gradually coming together, and we are starting to see the benefits. However, personally, I did not find the setup phase intuitive, and am still getting my head round certain behind-the-scenes functions which need to be set up. Some things are not logical, but getting advice from the helplines and a different viewpoint can help make some things clearer. Some things are straight forward, but the process is sometimes a bit laborious for input and extracting information. This may be because I am not using processes every day, so forget between applications, but some things definitely require regular access to the Help Files which are comprehensive, but odd in that scroll arrows do not function and use of the scroll wheel moves the type on one window but the scroll arrows work in the other window. As with most things, use breeds familiarity.
A moment of enlightenment came when I was told we might take six months to get to where we want to be, and then might find we don't like the set up and can decide to change how background processes work. So the system has some flexibility.
We are still learning but can see the system has great potential in helping in the financial and recording processes of the business. Ask us again in a couple of years how we are getting on.

Avantages: Flexibility.
User Interface

Inconvénients: Not intuitive. You are expected to grasp things by trainers when you might not have any idea what they are talking about.
Some clients not keen on format of invoices

Réponse de l'éditeur

envoyé par Covetrus Software Services le 10/01/2020

Thanks for your insight Martin - it's great to hear that you've made the move and are seeing the benefit.

I have asked our Training and Implementation manager to get in touch to get a little more information from you around some of your concerns. We want you to be getting the absolute most out of the system and you need to be able to use it to do that.

  • Source de l'avis 
  • Publié le 23/02/2017
Ron J.
Practice Manager
Vétérinaire, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/12/2019

"Must do better"

Commentaires: Awkward, difficult, everything takes too much effort to do. When printing bills, our last system (VetSys) produced an INVOICE, STATEMENT and BATCH REPORT for every farmer. Robocop has the Batch Number mixed in with the INVOICE, a stupid idea. Farmers want the Batch report separate to keep in their medicine books for inspection. They don't want to trawl through invoices for it and despite saying his to Vetsolutions for the last 6 years, nothing has changed. Forget the fancy corporate stuff and get it working properly.

Avantages: It works most of the time. It's probably as good as anything else on the market, which isn't saying much.

Inconvénients: Having spent over £13,000 on a new file server, it is SLOWER. Reports are cumbersome and have to be formatted EVERY TIME. Stock reports include zero quantity items which have to be removed manually (painful). Additional information on an invoice has to be created as a JPEG then uploaded repeatedly until you guess the right size (MADNESS). The old file server printed consent forms DUPLEX, the new one takes twice as long and print two single sheets. Vetsolutions spend too much time on fancy crap like logging in with a Microsoft account instead of fixing the basic faults.

  • Source de l'avis 
  • Publié le 03/12/2019