Missive
Description de Missive
Missive est une boîte de réception et de discussion pour les équipes et qui les aide à collaborer à travers des courriels, des SMS, WhatsApp, Twitter et d'autres canaux de communication. La boîte de réception offre une expérience collaborative pour les entreprises. Avec Missive, votre équipes se concentrent sur le développement de votre entreprise.
Qui utilise Missive ?
Convient aux start-up, agences et cabinets de consulting.
Missive ne vous convainc pas tout à fait ?
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Missive
Alternatives à Missive
Avis sur Missive
François
Missive, meilleur outil totalement repensés pour collaborer avec son équipe !
Commentaires : Grâce à sa boîte de messagerie et son chat Missive m'aide beaucoup à collaborer avec les membres de mon équipe
Avantages :
Une boîte de messagerie et un chat totalement repensés pour collaborer efficacement avec son équipe !FONCTIONNALITÉS GRATUITES- historique de 15 jours- 2 comptes personnels- 3 utilisateurs
Inconvénients :
Pour l'instant j'ai du mal à trouver les mauvaises fonctionnalités de cet outil
Elizabeth
Alternatives envisagées :
Loving and Growing with Missive
Commentaires : Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.
Avantages :
We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.
Inconvénients :
Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.
Isaak
Alternatives envisagées :
Missive for the win!
Commentaires : Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.
Avantages :
We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that. But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling. We were driven to find a common collaborative inbox tool for the team as Intercom wasn't working as well as we needed (we still use it for outbound messages), plus we get lots of messages from other channels and for other reasons beyond support - like sales. It also works well with PipeDrive - seeing that PD was using it themselves was reassuring, although it would be *excellent* if they shared some of the internal integration learnings with the PD integration off the shelf (it does the job, but only just)
Inconvénients :
There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform. We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.
Laura
Missive Review
Commentaires : A great resource when working with many different types of email platforms and communication platforms.
Avantages :
My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.
Inconvénients :
Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.
Nick
Alternatives envisagées :
The perfect Team Inbox Management
Commentaires : We effectively saved the working hours of an entire staff member by switching over to Missive. Our emails are far more organised now and our staff only need to read the shared emails that are relevant to them, not every single email that comes into our inbox. Strongly reccomend Missive to anyone with a similar setup.
Avantages :
Shared team inboxes make for easy processing of emails at an affordable price for small businesses. Missive also has possibly the best customer service I have ever received from a tech company. The [SENSITIVE CONTENT] often is the one to respond to helpdesk requests.
Inconvénients :
There was a big learning curve to the way the emails are processed between teams, but once this was all set up correctly there is absolutely no issue at all.
