Description de SWITCH.CM
Switch.cm est l'une des solutions de système hôtelier les plus abordables au monde.
Cette plateforme cloud primée automatise les réservations en ligne, vous fait gagner du temps et offre les fonctionnalités opérationnelles essentielles à votre entreprise d'hôtellerie.
Switch.cm est un système tout-en-un, car il comprend la gestion des canaux, un système de gestion des biens immobiliers, la facturation automatique, un moteur de réservation, une fonction d'entretien ménager et d'autres fonctionnalités encore pour gérer facilement votre propriété.
Qui utilise SWITCH.CM ?
Petites et moyennes propriétés, des propriétaires d'appartements aux hôtels-boutiques, auberges et maisons d'hôtes.
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basically, It's swiss knife PMS, all in one for every need of any size property.
We are small hostel and we don't need many features to manage our property and we found switch doing everything the best way. It syncs our reservations from all other platforms like booking, hostelworld, agoda, hostelbookers, airbnb, and many others also your own website or directly from facebook page. One of the best features is automated emails that you don't have to deal with welcoming email or sending invoices. Also the interface is super user-friendly so anyone that have used any webapp in general will understand it from the first try. This list of features can go on and on and i don't want to bore anyone reading this, so simply go for it give a try and judge for your self. Thanks to the time switch.cm saved to me I've started doing day trips with the guests and another side business during the low season.
I can't complain about anything as a con, but in the future, I would consider more charts/stats like percentage of guests age we get, genres, age or number of guests sorted by a country they are from so we can target our audience with advertisements.
Alternatives envisagées :
Very helpful software. Has great potential to even get better.
Commentaires : I had a great experience from the start till now. [SENSITIVE CONTENT HIDDEN] who helped me on using this channel manager is very very helpful. She’s willing to help anytime I called her. She’s very professional and thoughtful for the customer! I would definitely recommend this to anyone who’s looking to use channel manager.
Ease of use. Easy to learn. The included features are useful. Customer service is great and very helpful. Easy to navigate.
Mobile version could improve a lot. It takes some times to load up the data and it’s quite irritating when the guests are in rush. Making group reservation of about 10+ process is very painful as it took so long to finish it. Making group reservation needs to improve a lot better than current setup. The included housekeeping feature has great potential to be useful. Dev should check it and makes changes so that it will be useful.
Réponse de l'équipe de Flymya
il y a 3 ans
Thank you very very much for your insightful feedback! Some of the things you mentioned are already in our Road Map for 2020, others for 2021. Thanks again for choosing Switch.
Commentaires : The connectivity is really slow. Sometimes, we have overbooking problems because of the connection delayed. After a guest books online, the reservation does not upload immediately in the software and when another person books, we have overbooking.
The price is affordable and easy to use.
There are onnectivity issues and need more fuctions.
Réponse de l'équipe de Flymya
il y a 3 ans
We have a rate of less than 1% of overbookings cases related to actual connectivity issues or system slowness. The majority of the cases are due to auto-replenish or guaranteed allotment (those are programs that the OTA sets with hotels, directly). Switch is currently being architecture in a new, faster language. You can expect a faster and more robust system from 2020 onwards.
One of the best experiences ever! So happy with this software and the company.
The software was easy to use and had all the features I needed. I got helpful customer service whenever I needed it and the price was unbeatable. Rarely have I had such a great experience in buying any product. Highly recommended!
Can't think of anything I didn't like. Everything worked exceptionally well.
Commentaires : prevent overbooking and no need to control OTA channel individually.
It is easy to use with reasonable price.
It is very simple performance and need to upgrade attractiveness.