--- description: Epos Now : qu'en pensent les utilisateurs ? Lisez les avis clients sur Epos Now, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.fr/software/152638/epos-now Page : 1/30\ Suivant: [Page suivante](https://www.capterra.fr/software/152638/epos-now?page=2) > Epos Now repose sur une motivation simple : aider les entreprises de toutes tailles à atteindre leur plein potentiel grâce à la puissance du cloud. > > Conclusion : 727 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Epos Now ? Ce système primé de vente au détail et d'hôtellerie est éprouvé pour les entreprises de toutes tailles, avec une note de satisfaction officielle de 9/10 en ligne. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 727 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Epos Now - **Pays**: Orlando, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 349,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Canada, Espagne, Guernesey, Irlande, Jersey, Malte, Mexique, Nouvelle-Zélande, Royaume-Uni, Émirats arabes unis, États-Unis, Île de Man ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Automatisation des commandes - Bar Tab Management - Barcode/Ticket Scanning - Base de données de clients - Comptabilité - Comptes clients - Conformité PCI - Contrôles/Permissions d'accès - Facturation - For Bakeries - Gestion de table - Gestion des bons de commande - Gestion des clients - Gestion des commandes - Gestion des employés - Gestion des prix - Gestion des remises - Gestion des reçus - Gestion des réservations - Gestion des stocks - Gestion des stocks - Gestion des stocks de la vente au détail - Historique des transactions - Impression sur place - Intégration comptable - Kitchen/Menu Management - Options de paiement multiples - Paiements en ligne - Paiements en personne - Paiements mobiles - Payment Gateway Integration - Point de vente (PDV) - Price/Margin Management - Prise en charge de plusieurs magasins - Rapports et analyses - Rapports et statistiques - Real-Time Data - Saisie de commande - Stratégie de marque personnalisable - Suivi des commandes - Surveillance des transactions - Synchronisation de données - Third-Party Integrations - Traitement des cartes de crédit - Traitement des cartes de crédit et de débit - Traitement des commandes - Vérifications distinctes - Écran tactile ... et 15 fonctionnalités supplémentaires ## Intégrations (26 au total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse](https://www.capterra.fr/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.fr/directory/20052/point-of-sale/software) - [Logiciels de gestion pour la restauration](https://www.capterra.fr/directory/20025/food-service-management/software) - [Logiciels de gestion de restaurant](https://www.capterra.fr/directory/20026/restaurant-management/software) - [Logiciels de gestion de stocks](https://www.capterra.fr/directory/30006/inventory-management/software) - [Logiciels de caisse pour restaurants](https://www.capterra.fr/directory/30603/restaurant-pos/software) ## Logiciels similaires 1. [Square Point of Sale](https://www.capterra.fr/software/154907/square-point-of-sale) — 4.6/5 (3033 reviews) 2. [Clover](https://www.capterra.fr/software/166759/clover) — 3.8/5 (579 reviews) 3. [PayPal Point of Sale](https://www.capterra.fr/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.fr/software/205337/shopify-pos) — 4.6/5 (246 reviews) 5. [Boulevard](https://www.capterra.fr/software/180087/boulevard) — 4.6/5 (375 reviews) ## Avis ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 août 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Inconvénients**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 janvier 2026* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Inconvénients**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Utilisateur vérifié** | *23 avril 2026* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Inconvénients**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Just renewed agreement for another \[8\] years" — 5.0/5 > **David** | *29 avril 2026* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: We have been with Epos Now for 9 years. It has been a great journey with good customer support. The payment processing has been seamless. The product just works. > > **Inconvénients**: There are no cons as far as I am concerned. I just hope that the service continues as is and even offers more in the future. > > Experience has been excellent. We continue to work with Epos Now for another 8 years or more. Keep up the good work. ----- ### "Happy Customer" — 4.0/5 > **Sheila** | *15 janvier 2026* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: customer support was very important to me because I was not very familiar with POS and I needed a lot of help which they gave me. The setup was easy and it has helped me to keep track of my sales better. It also helps me know what product is selling the best. > > **Inconvénients**: I am still learning the system and the things it can do. The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS. > > I'm happy that I got it I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done. ----- Page : 1/30\ Suivant: [Page suivante](https://www.capterra.fr/software/152638/epos-now?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/152638/epos-now) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées