Epos Now

Epos Now

par Epos Now

Qui utilise Epos Now ?

Our award winning separate retail and hospitality systems are proven for businesses of all sizes with an official satisfaction rating of 9/10 online.

Description de Epos Now

Epos Now offers business management solutions for small and mid-sized businesses in the retail and hospitality industries. The company provides point of sale (POS) hardware and industry-leading cloud-based software, which comes with the Epos Now AppStore for seamless integrations with payments, accounts, marketing, and other essential business tools. These scalable systems are tailored to individual business needs and come with full training. Premium support is also available 24/7.

Informations sur Epos Now

Epos Now

https://www.eposnow.com

Fondé en 2011

Prix de Epos Now

Epos Now est disponible à partir de 39,00 $US/mois. Epos Now est disponible en version gratuite et propose un essai gratuit. Voir plus d'informations concernant le prix de Epos Now ci-dessous.

À partir de

39,00 $US/mois

Prix

Standard Software $39/m; Premium Software $69/m

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Epos Now - Fonctionnalités

Logiciels de caisse
Caisse pour détaillant
Caisse pour restaurants
Carte de fidélité
Emplacements multiples
Gestion des cartes cadeaux
Gestion des commissions
Gestion des remises
Gestion des retours
Intégration e-commerce
Lecture de codes-barres
Profils de compte client
Signature électronique
Gestion des cartes cadeaux
Gestion des commissions
Gestion des prix
Gestion des remises
Gestion des stocks
Lecture de codes-barres
Suivi des retours
Suivi des ventes
Support de carte de fidélité
e-commerce
Écran tactile
Accès mobile
Carte de fidélité
Commande en ligne
Gestion de table
Gestion des cartes cadeaux
Gestion des conseils
Gestion des livraisons
Gestion des stocks
Partage de l'addition
Rapports et analyses
Vérifications distinctes

Avis sur Epos Now

Afficher 5 avis sur 232

Note globale
4.2/5
Facilité d'utilisation
4.2/5
Service client
4.1/5
Fonctionnalités
4.1/5
Rapport qualité-prix
4.1/5

Excellent POS system for various types of business, expecially hospitality ones

Publié le 21/07/2018
Wojciech S.
Project Manager
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix

Avantages: - great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system

Inconvénients: - pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Réponse de l'éditeur

envoyé par Epos Now le 24/07/2018

Hello Wojciech,

Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.

We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.

If there is anymore feedback you would like to add we would love to hear from you at customer-engagement@eposnow.com.

Kind Regards,

Naiomi

Amazing

Publié le 08/02/2020
Anna M.
Company Director
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great customer support, very easy to use brilliant for accountancy and amazing software

Avantages: To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Inconvénients: Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Works for our store!

Publié le 03/10/2019
Denise Z.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Avantages: Flexibility and customization of the software.

Inconvénients: Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

After one year

Publié le 04/11/2019
Sherry R.
Gift Shop Manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
3/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Great tech support, cusromizable software.

Inconvénients: There is no user manual, and the "guide me" feature is limited

Difficult implementation, but lots of potential

Publié le 24/02/2017
Jerica T.
Owner
Agriculture, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
Provenance de l'utilisateur 
Source : SoftwareAdvice
3/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We are starting feed/retail/animal health products store, and wanted a cloud-based system with more flexibility than the dinosaur server-based systems typically used in our industry. We asked a TON of questions, demoed multiple systems, and decided Epos Now was the best fit; we've had the system for 4 months. Implementation was rough, to say the least. We were told customer service was based out of North Carolina; however, most of the reps we've talked to are very British. Nothing against Britts, but lingo is different, business is different, time zones are different- all making for minor challenges that we were not anticipating. Our implementation manager hung up on us mid-call when she had to go catch her train. We were instructed to enter products one way, then told we had to delete everything we'd entered (DAYS of work) and do it all over again. It cannot accept payments over $, which matters if you sell a large amount of product or invoice monthly. It is weight integrated, and when I was doing my initial inquisitions, made it clear that we would sell feed/seed in ounces, pounds, and tons with decimal values; the system only can measure in kilograms, which is not practical for most US applications. Manager overrides require the sales associate to log-out and the manager to log-in; an override code would be so much more efficient. However, when you actually have a client in front of you for a simple transaction, the transactions are smooth and easy. The sales interface is very user-friendly. It works great in the remote setting for pop-up shops. It was not expensive. The apps are interesting- it's nice that it makes the basic system very affordable and there are many apps available, but it is overwhelming to know which apps I need and how to use them. It could also potentially get expensive if you added many apps. As a young company, they are motivated and do continually work to improve the product and add frequent updates; however, we were told some features were a part of the system, but after purchasing the system were told that they would be available in the 'next update'. After about 2 months, we had a serious discussion about ditching this system and switching to another. We ultimately decided to stay with this system, accepting that all systems had limitations, and crossing our fingers that the worst was over. It does appear that the worst is over; however, we've only been going at this for 4 months, so ultimately time will tell.

Avantages: Sales interface and usability for transactions
Overall look and style of equipment and graphics
Price for value
Mobility and Flexibility

Inconvénients: Misleading information during demo/search process
Unreliable support during implementation
Lack of standard features and functions- units of measurement, limit on dollar amounts, etc
Confusion regarding which features are/not available via apps