--- description: Epos Now : qu'en pensent les utilisateurs ? Lisez les avis clients sur Epos Now, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.fr/software/152638/epos-now Page : 1/30\ Suivant: [Page suivante](https://www.capterra.fr/software/152638/epos-now?page=2) > Epos Now repose sur une motivation simple : aider les entreprises de toutes tailles à atteindre leur plein potentiel grâce à la puissance du cloud. > > Conclusion : 726 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Epos Now ? Ce système primé de vente au détail et d'hôtellerie est éprouvé pour les entreprises de toutes tailles, avec une note de satisfaction officielle de 9/10 en ligne. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 726 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Epos Now - **Pays**: Orlando, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Prix à partir de**: 349,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Australie, Canada, Espagne, Guernesey, Irlande, Jersey, Malte, Mexique, Nouvelle-Zélande, Royaume-Uni, Émirats arabes unis, États-Unis, Île de Man ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Achats et réceptions - Automatisation des commandes - Bar Tab Management - Barcode/Ticket Scanning - Base de données de clients - Comptabilité - Comptes clients - Conformité PCI - Contrôles/Permissions d'accès - Facturation - For Bakeries - Gestion de table - Gestion des bons de commande - Gestion des clients - Gestion des commandes - Gestion des employés - Gestion des remises - Gestion des reçus - Gestion des réservations - Gestion des stocks - Gestion des stocks - Gestion des stocks de la vente au détail - Historique des transactions - Impression sur place - Intégration comptable - Kitchen/Menu Management - Options de paiement multiples - Paiements en ligne - Paiements en personne - Paiements mobiles - Paiements électroniques - Payment Gateway Integration - Point de vente (PDV) - Price/Margin Management - Prise en charge de plusieurs magasins - Rapports et analyses - Rapports et statistiques - Real-Time Data - Saisie de commande - Stratégie de marque personnalisable - Suivi des commandes - Surveillance des transactions - Third-Party Integrations - Traitement des cartes de crédit - Traitement des cartes de crédit et de débit - Traitement des commandes - Vérifications distinctes - Écran tactile ... et 15 fonctionnalités supplémentaires ## Intégrations (26 au total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 ... et 11 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de caisse](https://www.capterra.fr/directory/20052/point-of-sale/software) ## Catégories connexes - [Logiciels de caisse](https://www.capterra.fr/directory/20052/point-of-sale/software) - [Logiciels de gestion pour la restauration](https://www.capterra.fr/directory/20025/food-service-management/software) - [Logiciels de gestion de restaurant](https://www.capterra.fr/directory/20026/restaurant-management/software) - [Logiciels de gestion de stocks](https://www.capterra.fr/directory/30006/inventory-management/software) - [Logiciels de caisse pour restaurants](https://www.capterra.fr/directory/30603/restaurant-pos/software) ## Logiciels similaires 1. [Square Point of Sale](https://www.capterra.fr/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) 2. [Clover](https://www.capterra.fr/software/166759/clover) — 3.8/5 (576 reviews) 3. [PayPal Point of Sale](https://www.capterra.fr/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.fr/software/205337/shopify-pos) — 4.6/5 (242 reviews) 5. [Boulevard](https://www.capterra.fr/software/180087/boulevard) — 4.6/5 (367 reviews) ## Avis ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 août 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Inconvénients**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 janvier 2026* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Inconvénients**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Great support" — 5.0/5 > **Andrea** | *11 juin 2026* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: EPOS System is so easy to use, and the service from the team is great. The security of the systems is so thorough. > > **Inconvénients**: Sometimes it can be over whelming all the different functions it can do, and a little complicated. Its not a cheap system but worth it. > > Great service, great support, and easy to navigate. We wouldn't be without our EPOS System for our business. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Utilisateur vérifié** | *23 avril 2026* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Inconvénients**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Please for the love of God avoid them at all costs\!\!\!" — 1.0/5 > **Godwin** | *4 avril 2026* | Supermarchés | Taux de recommandation : 0.0/10 > > **Avantages**: I find it very difficult to say there is anything I like about Epos Now after my experience. If I have to, I'd say having a convenient till system and back office available in one solution made the managing sales easier. > > **Inconvénients**: They would make up anything to sell their product and would ignore any request to cancel your subscription then keep charging you even after your subscription has been cancelled. Epos Now are a very unreliable and completely untrustworthy company. > > Epos Now has got to be the worst company I have ever dealt with. First they conned me into getting their complete Epos solution by assuring me it would work with my Datalogic scanner and scale hardware. When it did not work and I complained, they claimed they never told me their solution would work with my hardware. When I made a data request to retrieve the chat between myself and their sales rep to prove I was right, I got nothing but excuses. After months of ignoring my requests, I gave them notice that I won't renew my subscription when the initial 12 month agreement ended. I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. Eventually they closed my account. Not trusting them, I contacted my bank to block them from debiting money from my account. Months later and they are still trying to collect money from my account. When I call or try to contact them via live chat, all I get is promises they'll get someone who can help to call me back, which they never do. I would not recommend Epos Now to even my worst enemy. ----- Page : 1/30\ Suivant: [Page suivante](https://www.capterra.fr/software/152638/epos-now?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/152638/epos-now) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées