CourtReserve

CourtReserve

par CourtReserve

Qui utilise CourtReserve ?

Clubs sportifs, clubs de tennis, salles de sport, clubs privés, parcs et centres de loisirs, universités.

Description de CourtReserve

Outil de réservation de courts et de gestion événementielle facile à utiliser pour tous les centres ayant besoin de proposer des réservations en ligne.

Informations sur CourtReserve

CourtReserve

http://www.courtreserve.com/

Fondé en 2009

Prix de CourtReserve

CourtReserve n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de CourtReserve est disponible à partir de 50,00 $US/mois.

À partir de

50,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

CourtReserve - Fonctionnalités

Logiciels de gestion d'événements
Billetterie
Budgétisation
Conférences/Conventions
Enquêtes et feedback
Gamification
Gestion des badges
Gestion des bénévoles
Gestion des expositions et des fournisseurs
Gestion des parrainages
Gestion des réservations groupées de chambres
Mariages et fêtes
Promotion sur les médias sociaux
Alertes/Notifications
Emplacements multiples
Gestion des réservations de chambres
Planification automatisée
Planification des cours
Planification des groupes
Planification des installations
Planification des rendez-vous
Planification des ressources
Planification du personnel
Planification en temps réel
CRM
Gestion des promotions
Gestion des réservations de chambres
Gestion des taux
Notes de réservation
Réservation d'activités
Réservation de tiers
Réservations de groupe
Support client

Avis sur CourtReserve

Afficher 5 avis sur 37

Note globale
4,6/5
Facilité d'utilisation
4,4/5
Service client
4,3/5
Fonctionnalités
4,1/5
Rapport qualité-prix
4,3/5
Scott M.
Sr. Marketing Database Mgr
Télécommunications, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/10/2018

"Look no further beyond CourtReserve"

Commentaires: It's a very robust application and if that is not enough, the service is outstanding, not only with support, but the CourtReserve staff is very interested in hearing your suggestions or challenges and turning them into future enhancements. If you are assessing different systems, definitely include CourtReserve in your analysis and it very likely will be your top choice.

Avantages: The applications is so feature rich and they are continually improving it, so its hard to pick just one. However, what I like most about CourtReserve is the administration features of the product. I previously used an alternate application before switching to CourtReserve and that applications took me 12+ hours to set up a season (few months) of weekly pickleball events. That same process took me about 2 hours with CourtReserve and further more if I needed to extend the season in the prior system it would take me another 12+ hours (and very prone to errors), whereas CourtReserve is easily extended and would take less than 2 hours. Also the restrictions for events and the flexibility and variety of restrictions is very good with CourtReserve and saved our organization tons of time.

Inconvénients: It's hard to say what I like least. I honestly cannot think of anything at the moment because whatever shortfall there is the CourtReserve staff is very willing to fill that gap.

  • Provenance de l'utilisateur 
  • Publié le 09/10/2018
Richard H.
Managing Director / Owner
Sports, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 09/05/2019

"The HOP"

Commentaires: I would rate our experience as excellent. They are great listeners and take the ideal that are specific to pickleball and implement them very timely.

Avantages: The software allow our users to review our schedule, select events, and pay without engaging the HOP staff at all. WE could not possible manage the desk with JUST one employee if we did not have court reserve. At court turnover time we have 20 to 30 new people checking in at the same time . We just check the box that they arrived and move to next person. Could not be easy. The product MAKES IT EASY for our customer to do business with tHe HOP. The mobile app os perfect for out non computer literate clients.

Inconvénients: We would like the software to provide a point of sale option and interface with Quick Books.
We have no issues with the software. Other than above it does everything we need.

Réponse de l'éditeur

envoyé par CourtReserve le 10/05/2019

Richard,

It has been amazing working with you and the staff of The HOP. Thanks for entrusting in us as you opened your new facility. So glad to be able to share in the success of your first year. It's amazing to see where you guys have come in such a short time!

Best,
Tim

  • Provenance de l'utilisateur 
  • Publié le 09/05/2019
Phillip Y.
Creative Director
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 13/04/2018

"For the most part, it was a pretty user-friendly experience."

Avantages: I liked being able to reserve a court right from my phone without having to call the clubhouse.
The desktop version seems to work nicely and is more visual.

Inconvénients: The mobile version was a bit clunky and difficult to find court times that were available. It would be nice to be able to see if the time I wanted was available without having to submit a request first.

Réponse de l'éditeur

envoyé par CourtReserve le 17/04/2018

Hey Phillip!

Thank you so much for your review. Just so you know, the online booking process is going to be so much better in another couple weeks when we release our brand new MOBILE APP!

You will also be able to see availability before submitting a request!

Thanks,
Tim Owens
Founder
CourtReserve

  • Provenance de l'utilisateur 
  • Publié le 13/04/2018
Corey T.
Spa and Sports Club Director
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 19/04/2018

"This has been a great addition to our club, something that members have long asked for."

Commentaires: Helps to free up time for the front desk staff. Helps to hold members accountable when they don't show up for their courts

Avantages: Nic and the rest of the IT team are quick to respond to questions and have even updated their software based on things I wanted available for my club. On the member side of things the software is user friendly while on the computer. The email feature has been great. I appreciate the ability to add flyers and images to the emails.

Inconvénients: Software does not work great on mobile devices. If you try and book a court when none are available it says no data available. In this instance it would be nice if the software told you when the next available court time was instead of having to go back and try a different time.
At times it can be difficult to locate some of the administrative options.

Réponse de l'éditeur

envoyé par CourtReserve le 10/10/2018

Corey,

Since this review, the member app is out and ready be used by all your members. They will love it!

Thanks!
Tim

  • Provenance de l'utilisateur 
  • Publié le 19/04/2018
Jack W.
Director of Racquet Sports
Services et installations de loisirs, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/04/2018

"Amazing product that fit our needs perfectly. The service is extremely responsive and customized."

Commentaires: Provided everything we needed in our first year having indoor tennis at our club and having to accommodate online booking, reports, scheduling, etc. Very user friendly and the service is amazing and very capable of making customized changes quickly and effectively.

Avantages: The ability to customize nearly anything to fit our needs. It is very flexible and able to provide many different kids of reports as well as hide and show information to our customers as desired. The service is amazing, friendly, professional, and very fast. They are very agile and can implement changes to the software very quickly.

Inconvénients: It is usable on an iPhone, but cumbersome to book courts and view availability. It is difficult to scroll through court listings without the device being redirected thinking you are clicking something, when you are actually just scrolling. Once APP is out, this issue should go away.

  • Provenance de l'utilisateur 
  • Publié le 19/04/2018