Talkable

Advanced software + great support

Commentaires : Extremely positive experience and visible results

Avantages :

Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.

Inconvénients :

Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.

Helix Sleep Talkable Review

Commentaires : I have had an easy experience navigating the Talkable platform. I have had a great experience with the account managers assigned to our program.

Avantages :

I love how accessible our account managers are. They are always there to provide ideas and make recommendations to optimize our campaigns. I also love in the platform data and reporting - it makes my life much easier.

Inconvénients :

My team would value information on incrementality. We have the ability to run our own internal analyses on this, but it is important to know the impact of the referral program in the grand scheme of the customer's journey to purchase.

Talkable helps increase subscriptions

Avantages :

Talkable can help you with referrals and can run through any mobile device or application -- you can drive up your subscriptions by giving out offers and rewards for completed application installations.

Inconvénients :

We really didn't need this for our business -- we did a trial run and found that just using MailChimp was a better option for upping our subscribers.

Feels like we have extra teammates

Commentaires : We have had a great experience with Talkable and consider them an invaluable partner in increasing our engagement and acquisition. Our dynamic duo of reps [sensitive content hidden] has remained the same throughout my tenure and they are extremely capable, friendly, and seem to have a true desire to maximize our success with their offerings. I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.

Avantages :

What I like most about Talkable are our dynamic duo of reps that are constantly pushing us to test, refine, explore, and roll out a seemingly ever-evolving set of initiatives that help garner new subscribers and opt ins through referrals. This is not a set it and forget it company for us, they are our partners in maximizing engagement and acquisition.

Inconvénients :

I will not say that I love the interface design. It does everything very well but there is a little bit of a daunting look and feel about the interface that took some getting used to. It's very high functioning and doesn't bug out or anything but it is just not the most intuitive or beautiful interface design.

Referral program that generates income

Commentaires : Perfect service and advanced platform that brings results

Avantages :

While developing a marketing strategy, we’ve decided that could do everything at all times. As it turns out, creating an in-house referral program without a proper tool reminds a fairy tale about Jack of all trades. Therefore we found Talkable. It saves time, and time is money, so it saves our money too. What is awesome about them is complete program support through calls. Whatever a question we asked, they responded. After tests and researches, we built a referral program which drives sales.

Inconvénients :

Some reports are confusing, but training and Customer Success manager helped with metrics.