Pour qui ?
Les entreprises d'e-commerce qui souhaitent augmenter leurs ventes en faisant en sorte que leurs clients actuels orientent leurs amis et leur famille vers leurs produits.
Notes moyennes26 avis
- Note globale 4.5 / 5
- Facilité d'utilisation 4 / 5
- Service client 4.5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4.5 / 5
Informations sur le produit
- Version gratuite Oui
- Version d'essai gratuite Non
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2010
En savoir plus sur Talkable
Talkable modifie la manière dont les entreprises de commerce électronique acquièrent et fidélisent leurs clients, grâce à l'un des outils marketing les plus puissants : les recommandations. Talkable offre une plateforme permettant d'optimiser l'impact des recommandations : une suite de tests A/B intégrée, une segmentation des offres et des contrôles des comportements frauduleux. Que vous cherchiez à acquérir de nouveaux clients, à les fidéliser ou à encourager les abonnements aux newsletters, l'équipe de Talkable chargée de la réussite des clients peut adapter le programme à vos besoins.
Talkable - Fonctionnalités
- Carte de fidélité
- Distribution de récompenses
- Gestion des campagnes
- Gestion des commentaires
- Gestion des contacts
- Gestion des leads
- Gestion des références des employés
- Liste des partenaires de référence
- Marketing d'affiliation
Avis les plus utiles sur Talkable
Publié le 14/12/2017
Great product, great team.
Commentaires: For a brand that cannot/does not want to be very promotional, I think the tool worked well. However, it would shine for a retailer that has a deep product assortment and a wide range of price points.
Avantages: From start to finish, the process was very simple to implement. It's honestly one of the only products I've ever encountered where I've been told it's only a couple of hours to implement, and it was actually only a couple of hours. The UI for the tool is very intuitive, and the WYSIWYG tool is very easy to use. The emails and onsite widgets are pretty customizable, and a non-developer should be able to do most of the updates. The implementation and ongoing support team at Talkable are HIGHLY responsive and proactive. They work with you to tailor a program that is right for your business. I would totally recommend this software to anyone.
Publié le 19/07/2016
Best Referral Marketing Software On The Market - HANDS DOWN!!
Commentaires: Working with Talkable has been the overall best experience for us. Their team is extremely knowledgable in their product as well as super fast to response to any email I send their way.
Avantages: Great ROI, which is the most important factor, their product is optimized for mobile, which is about 80% of our traffic, and their staff is so personable and easy to work with.
Inconvénients: I wish we can find even MORE ways to bring in referral customers on our site, but sometimes you don't want to have it blasted everywhere on the home page! haha
Publié le 12/05/2019
Referral marketing platform for resharing discounts to my customers friends and family.
Commentaires: The power of referral is definitely strong.
Avantages: Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.
Inconvénients: The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.
Publié le 25/10/2017
Really enjoy working with Talkable--they're super helpful and eager to help the program grow.
Avantages: Support from their team, whether it be setting up new campaigns, helping with development or coming to the table with new ideas. Easy integration with Shopify and our other processes.
Inconvénients: Back end reporting and management is a little bit difficult to understand, but their team is always there to help!
Publié le 28/06/2019
Good Service and Excellent Client Support
Commentaires: Despite my frustrations with the user dashboard, the client support we receive is exceptional. We have limited bandwidth across our team to manage this channel and our client service team does an excellent job bridging that gap, reporting, bringing new ideas to the table, and helping us execute.
Avantages: I like that the software offers a lot of different features and is often developing new features for clients to optimize their referrals
Inconvénients: I find the dashboard EXTREMELY difficult to navigate and understand what's where. The reporting is good, but the verbiage is not self-evident and finding the right report is difficult.