par Call Loop4.6 / 5 74 avis Écrivez votre avis !
Pour qui ?
We help brick & mortar businesses, speakers, coaches, real estate agents & investors, churches, and big brands reach their audience effectively with mobile messages.
Notes moyennes74 avis
- Note globale 4.6 / 5
- Facilité d'utilisation 4.6 / 5
- Service client 4.7 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 4.7 / 5
Informations sur le produit
- À partir de 15,00 $US/mois
- Prix Sign up free and get 25 free message credits and text to join keyword.
- Version gratuite Oui
- Version d'essai gratuite Oui
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Call Loop
- Fondé en 2011
Call Loop - Fonctionnalités
- Codes courts
- Coupons mobiles
- Envoi de SMS en masse
- Gestion des contacts
- Jeux concours par SMS
- Messagerie bidirectionnelle
- Messagerie planifiée
- Mots-clés mobiles
- Personnalisation de messages
- Rapports et analyses
- Sondages et votes
Avis les plus utiles sur Call Loop
Publié le 15/07/2016
Awesome SMS Marketing & Voice Broacasting Tool
Commentaires: I signed up to the free Call Loop SMS marketing trial a year ago I was so happy with the service I stayed on. The suite of tools Call Loop provides is pretty insane. I have used alot of SMS platforms and I will say thier is the best around, from ease of use and functionality. I have clients who use all different types of marketing tools and Call Loop seems to work with just about everything. They have a Zapier integration and it connects to a bajillion apps, so that's one of the main reasons I chose the service. It also works with marketing platforms Instapage, ClickFunnels, Lead Pages, Unbounce and a lot people are using those now. I have never really had an issue with the service but I found whenever had a question support was top notch and answered me right away. I can even get the owner Chris on the phone and talk about campaign ideas if needed. That means a lot these days when people often treat you like a number.
Avantages: They have really cool voice broadcast that even lets you transfer the sms to a live call by texting back a number. This is awesome for pay per call campaigns and event have a client how uses it for support requests. You can also easily see your sms click data in Google Analytics and in reports generated by Call Loop. You can also easily capture name and email via text to join. I use this when I am speaking on stage at marketing events to quickly grow my list. I just offer my slide deck and ask them to text in to receive it. It works like crazy sometimes I like 90% of the room to text in. There are a lot of other popular features that they have but I have not used much myself. Especially SMS contests & sms coupons.
Inconvénients: umm I can't think of any cons at the moment. Thier support and service is awesome. The product is never down. And best of all, they are adding new integrations and product up dates all the time. Thanks Chris for making such an awesome product.
Réponse de l'éditeur
envoyé par Call Loop le 15/07/2016
Thanks for the review. I noticed you had customer support at 4 stars, but you mentioned that "Their support and service is awesome".
Do you think a 5 star would be a better choice?
Thanks for the review!
Publié le 05/04/2018
I have been using this software myself and for clients since it was originally released.
Commentaires: Improvements in engagement from prospects and clients. An easy to use tool for lead generation. When using it to increase attendance to webinars, we experienced as much as 90%+ buy in on adding a cell phone number to the webinar registration form. This provides for another great option for promoting via SMS. I've used other SMS tools for leag gen by phone. They were fixed at a single entry with no ability to follow up for name and other details. Call Loop's feature provides for multiple replies to collect additional information. I probably haven't mentioned that Call Loop's integration with Infusionsoft is pretty well done, making it easy to send messages and collect information.
Avantages: Call Loop is relatively easy to use. Set up sms reminders and voice calls. I've used it to increase attendance at webinars substantially. One client is using it to get more engagement from members by sending reminders for scheduled calls and follow ups. The SMS messages are just a necessary tool today. The voice messages are flexible in responding to pick ups or voice mail and can be very powerful for webinar attendance, sales, and other engagement. Our experience in asking for cell phones on registration can be as high as over 90%! I also have several SMS optin series set up for speaking and off-site lead generation. The setup is easy, has multiple steps available to be responsive and collect multiple pieces of information. The biggest pro... the cost is minimal! Clients resist yet another Saas. Paying as you use it credits that Call Loop offers makes it an easy choice to implement the tool. It's competitive with other SMS tools.
Inconvénients: I would like a little more flexibility to push data from Infusionsoft to Call Loop. Other than that, I'm very happy with Call Loop and recommend it regularly.
Réponse de l'éditeur
envoyé par Call Loop le 09/04/2018
Publié le 30/10/2018
Commentaires: Overall experience is good. Customer support is responsible and reliant. I can count on them to support me and provide me solution to my problems.
Avantages: This software is very convenient. I like the integration flexibility most. It can get connected to different platforms and easy to use. We dont need any super technical knowledge. I integrated this software with HubSpot and Infusionosft and right now our email campaigns are automatically triggered so as SMS service through Call Loop.
Inconvénients: It doesn't support Spanish accent and that's what we don't like. Because most of our cusotmer base are latinos.
Publié le 23/07/2016
A trusted company that does what it says and delivers.
Commentaires: I started using Call Loop a number of years ago to be able to utilize SMS in our marketing, mostly for being able to reach our customer base at the best marketing level - text. The suite of tools has grown since the time I started and it keeps growing. I really like the transparency of the team and their ability to treat every customer like their best customer. I have tried a couple others, just to see if there was something I was missing. I came to find that the other products were probably not actively developing their platforms. They have features that work, but aren't forward thinking like Call Loop. Call Loop is cutting edge when it comes to development and I assume will stay that way for a while to come. Support was my favorite part about it, a lot of SMS marketing can be difficult if you haven't used it previously, getting questions answered fast was a must with what we were doing at first and they made that process of fixing our issues a top concern. I'm assuming that is the case with everyone that is on the platform. The real bonus of the platform is their integrations, other services just aren't there when it comes to that. The added bonus of integrating with Click Funnels was the kicker for us.
Avantages: Integrations, automation and ease of use.
Inconvénients: Not sure because we haven't had any hiccups in service.
Réponse de l'éditeur
envoyé par Call Loop le 23/07/2016
Thanks for the kind words Brett!
Publié le 13/06/2017
Avantages: Easy to do simple stuff! Just getting a basic text or VB out is really easy
Inconvénients: Sometimes I would like an advanced feature like sending longer texts. I would like better contact management and I would REALLY suggest more robust views of subscribers and unsubscribes. Also I would prefer that if someone unsubscribes from the texts for example it didn't affect A) the other lists they are subscribed to and B) Unsubscribe them from voice broadcasts.
Réponse de l'éditeur
envoyé par Call Loop le 13/06/2017
Hi Greg, thanks for the feedback. Note taken on the longer texts. For unsubscribes, because it's a short code if they reply STOP they will be removed from the entire short code. That's how short codes work unfortunately and a standard in the industry.