Qui utilise HubSpot CRM ?
HubSpot CRM s'adresse aux petites et moyennes entreprises (10-200 employés) pour lesquelles les feuilles de calcul ne suffisent pas, mais qui n'ont pas besoin des fonctions avancées d'une CRM complexe pour grande entreprise.
Description de HubSpot CRM
La solution parfaite pour les entreprises de 10 à 1000 employés. Entrez dans le 21e siècle avec HubSpot CRM, un outil de gestion des relations clients facile à utiliser, qui élimine les opérations manuelles et aidera votre équipe à booster ses ventes. Il est gratuit, et vous pouvez commencer à l'utiliser dès maintenant. HubSpot CRM vous permet de garder tous vos contacts dans une base de données centralisée et personnalisable. Il enregistre automatiquement toutes les interactions, explore l'Internet à votre place et peut suivre plus de 13 millions d'entreprises, chiffre qui ne cesse de croître.
Informations sur HubSpot CRM
HubSpot
http://www.hubspot.com/
Fondé en 2006
Ressources d'aide
- Service de support permanent (réponse directe)
- Support en horaire de bureau
- En ligne
Déploiement
- Cloud, SaaS, web
- Mobile (iOS natif)
- Mobile (Android natif)
Formation
- Formation présentielle
- Formation en ligne en direct
- Webinaires
- Documentation
Présentation des tarifs de HubSpot CRM
HubSpot CRM est disponible en version gratuite et propose un essai gratuit. La version payante de HubSpot CRM est disponible à partir de 50,00 $US/mois.
À partir de
50,00 $US/mois
Version gratuite
Oui
Essai gratuit
Oui
HubSpot CRM - Fonctionnalités
Logiciels CRM en ligne
- Analyse du service client
- Catalogage et catégorisation
- Contrôle des réponses par e-mail
- Gestion des connaissances
- Messagerie instantanée
- Mesure des performances
- Portail libre-service
- Recherche
- Suivi du support client
Logiciels de CRM
- Accès mobile
- Devis et offres
- Gestion des tâches
- Gestion du territoire
- Génération de leads
- Intégration des médias sociaux
- Intégration du chat interne
- Intégration du marketing automation
- Lead scoring
- Segmentation
- Stockage de documents
- Système de calendrier et de rappel
- e-mail marketing
Logiciels de CRM pour Mac
- Automatisation du marketing
- Catalogue de produits
- Devis et offres
- Gestion de projets
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des documents
- Gestion des enquêtes
- Gestion des leads
- Gestion des listes
- Gestion du territoire
- Lead scoring
- Pages de renvoi et formulaires Web
- Suivi des interactions
- Suivi des références
- Support client
- e-mail marketing
Logiciels de CRM pour la construction
- Devis et offres
- Gestion de projets
- Gestion des contrats
- Gestion du pipeline de ventes
- Planification
- Prévision
- Suivi des clients
Logiciels de CRM pour la construction : afficher la liste complète
Logiciels de CRM pour le secteur financier
- Affectations d'équipe
- Alertes de compte
- Gestion des leads
- Gestion des ressources
- Gestion du marketing
- Gestion du territoire
- Suivi de l'influence
- Suivi des frais
- Suivi des ménages
- Suivi des relations
Logiciels de CRM pour le secteur financier : afficher la liste complète
Logiciels de lead management
- Distribution de leads
- Gestion des campagnes
- Gestion des pipelines
- Lead nurturing
- Lead scoring
- Outils de prospection
- Saisie de leads
- Segmentation de leads
- Suivi des interactions
- Suivi des sources
HubSpot CRM - Logiciels similaires
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Avis sur HubSpot CRM
Afficher 5 avis sur 2 613
Thomas G.
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Note globale2/5
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Facilité d'utilisation2/5
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Fonctionnalités3/5
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Support client1/5
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Rapport qualité-prix2/5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 25/02/2020
"Attention : machine commerciale qui en veut à votre argent"
Commentaires:
Déçu par le service client.
L'impression d'être juste un portefeuille.
Avantages:
Fonctionnalités étendues
Notoriété du produit
Inconvénients:
Système commercial automatisé et déshumanisé.
Lisez bien votre contrat, car il n'y a aucun recours possible.
- Source de l'avis
- Publié le 25/02/2020
Vishnu S.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 02/09/2019
"Best marketing software that include awesome features which any use easily"
Commentaires: Overall my experience with hubspot crm is very well, here first I used free version then I satisfy first time because at that time many software industries to provide their features to their customers then at that time I trusted hubspot crm .
Avantages:
Hubspot CRM is a awesome and easy option that contain all the necessary or aquier basic features for your business. Its most beautiful features is its free versions available for all, it is all basic features which solve your difficulties which are confusing or non perfect to someone.
Hubspot crm is a very famous and best software in industries which are leading in software industries at this time. There are many other software version available in market which provides all necessary features but hubspot crm completed our sequence.
Here email to other Clint and chat with clints are actually crazy need on time.
Inconvénients:
Paid version could out of experience for large area but I likely to review its because this platform provides all necessary features to all your acquirement or need your company.
There are many software available in market but we get in quality in hubspot crm other than best. We can send industrial email for future time.
- Source de l'avis
- Publié le 02/09/2019
Brandon S.
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Note globale4/5
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Facilité d'utilisation4/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix3/5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 07/01/2020
"Intuitive and User-Friendly Without Being Overwhelming"
Commentaires: I was a critic of HubSpot before I was a strong supporter. It takes some time to understand the platform before you can fully see the possibilities. If starting a company from scratch, I would definitely put HubSpot CRM on the short list.
Avantages: HubSpot focuses on simplicity and usability rather and competing for the most features or customization. The primary requirement of our CRM implementation project was ease-of-use and HubSpot has not dissapointed. And while there are limitations compared to other platforms, the feature set is growing all the time and we don't have to rely on third party integrators or developers. It is also easy to scale up quickly.
Inconvénients: HubSpot has a strong culture and jargon. To truly understand the platform, you will need to learn to think like the HubSpot community which can use different terms and methodologies. The platform also seems to be biased mostly towards B2B service companies, however you can make it work for just about any type of organization. Also keep in mind that while the CRM starts as "free," the cost increases quickly as you leverage the other HubSpot "hubs."
- Source de l'avis
- Publié le 07/01/2020
Collin M.
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Note globale5/5
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Facilité d'utilisation5/5
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Fonctionnalités5/5
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Support client5/5
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Rapport qualité-prix5/5
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 08/09/2020
"Best CRM out there!"
Commentaires: It's hass boosed productivity across all deporatmenets for us!
Avantages: The setup was so easy & it's simpler to use for everyone on the team. There are many things that are now easier to manage because of Hubspot CRM
Inconvénients: At the moment we love everything about it. We were a sslesforce house for many years and the Hubspt CRM is not mature enought that it can do everything wee need.
- Source de l'avis
- Publié le 08/09/2020
Dona C.
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Note globale3/5
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Facilité d'utilisation2/5
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Fonctionnalités4/5
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Support client4/5
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Rapport qualité-prixSans note
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Probabilité de recommander le produit
- Source de l'avis
- Publié le 02/04/2020
"Better than others I tried"
Commentaires:
It has provided a central place to enter my contacts.
It has helped me somewhat track activities, IF I remember to mark them correctly.
Avantages:
I use the free version. It probably has the most ability of any of the free versions I tried, if you can figure it out.
It's easy to load new contacts, fairly easy to upload contacts from a spreadsheet and great for easily loading business cards to your contacts.
Inconvénients:
_It is not intuitive to use. You have to hunt and find "how-tos" for most tasks.
_I tried using the marketing mail feature and due to some triggers they have set up am now permanently locked out from ever using that function again; because their system estimated that legitimate emails I had on my list were not valid or would bounce back. Frustrating to put it mildly.
_I am sure there is more I could use this software for but the costs are too high for me to buy and I won't spend that kind of money only to find out it really doesn't work for the purposes I need it for.
_I have not found a way to categorize that will put the potential clients I need to continue to engage with on top of my list. The options offered don't cut it for my business. There may be a way but like I said, you have to hunt around to find how to do most of the options, which I don't have time to do.
_It does NOT auto-save! I have had to re-do entries, notes, etc. more than I care to think about. Otherwise, you snooze - you lose!
_All the instructions I have found so far are videos. I prefer step-by-step instructions so I don't have to search each time I need to do something I don't do every day. If they have them, they are located somewhere that is not clear or intuitive and I haven't found them yet.
_In some areas it is very forgiving, with options to change what you entered, while in others, not so much.
_You have to remember to check the box for auto-posting a follow-up, rather than auto checking.
- Source de l'avis
- Publié le 02/04/2020
