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REVE Chat
Description de REVE Chat
REVE Chat est un logiciel cloud de chat en ligne qui vous permet d'offrir une assistance instantanée aux visiteurs de votre site, afin d'améliorer le service client et de stimuler la conversion des ventes. Les entreprises peuvent instantanément communiquer avec leurs clients sur différents canaux, tels que le chat en direct, le chat audio/vidéo, Facebook Messenger, Viber ou d'autres applications mobiles (Android, iOS), le tout depuis une seule plate-forme.
REVE Chat offre aussi des fonctions avancées, telles que le partage d'écran, le co-browsing, la gestion de département ou les déclencheurs automatiques.
Qui utilise REVE Chat ?
REVE Chat est utilisé par des PME et des entreprises du monde entier issues de divers secteurs d'activité, tels que l'e-commerce, le tourisme, l'hôtellerie et la restauration, les établissements d'enseignement, l'administration publique, et plus encore.
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REVE Chat
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Reve chat un logiciel de discussion fiable
Commentaires : Je gère mes clients en un simple clic et je gagne en temps et en argent
Avantages :
L'interface d'utilisateur est simple. La configuration du logiciel est simple et encourageante . Mais, l'intégration de la messagerie Facebook est ce que j'aime le plus. Vous pouvez gérer toute votre messagerie dans une seule interface
Inconvénients :
Certaines fonctionnalités ne sont pas complètement mises à jour depuis un moment, cela pourrait nécessiter une amélioration
Overall installation and support is fantastic.
Commentaires : Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..
Avantages :
The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.
Inconvénients :
The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.
Réponse de l'équipe de REVE Chat
il y a 7 ans
Thanks Paul :)
Amazing Live Chat Interface
Commentaires :
I've used many live chat programs but liked REVE Chat because of various reasons:
It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.
Avantages :
Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.
Avoid at all cost
Commentaires : I would tell me to avoid this company
Avantages :
The free trial is nice to have, but their software will never discount from your social media profiles, even after you disconnect it from within their software
Inconvénients :
I had challenges with this software. After signing up for a trial and connecting my social media accounts, I realized the software didn’t meet my needs. I promptly canceled, yet I continued to receive unwanted notifications and interactions from their bot on my social media. Despite reaching out to their support multiple times and asking them to disconnect their software from my accounts, the issue persisted. I had hoped they would rectify the situation after multiple communications, but unfortunately, they haven’t. The is over a month after the trial finished and I still get 'Offline message from XX' even to this day. Based on my experience, I can't recommend this company and would STRONGLY advise others to avoid them at all cost!
A little more old fashioned, lacks features
Avantages :
The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.
Inconvénients :
The features haven't been updated thoroughly in a while, it could use a refresher.