Description de TOP PRODUCER

Top Producer propose aux agents, équipes et courtiers d'aujourd'hui les outils de gestion des clients robustes dont ils ont besoin pour entretenir les relations à chaque étape du cycle de vie du client. Avec des outils éprouvés tels que des sites web IDX, des rapports MLS sur mesure et une technologie optimisée pour les appareils mobiles, les agents utilisent des outils de suivi simples pour établir des relations durables avec de nouveaux prospects, des clients existants et des partenaires de référence importants. Rejoignez des dizaines de milliers d'agents partenaires du CRM immobilier, éprouvé depuis 1982.

Qui utilise TOP PRODUCER ?

Spécialement conçu pour les équipes et les agents immobiliers à la recherche d'un CRM éprouvé "tout-en-un" facile à utiliser.

TOP PRODUCER Logiciel - 1 TOP PRODUCER Logiciel - 2 TOP PRODUCER Logiciel - 3 TOP PRODUCER Logiciel - 4 TOP PRODUCER Logiciel - 5

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Avis sur TOP PRODUCER

Note moyenne

Note globale
3,5
Facilité d'utilisation
3,3
Service client
3,5
Fonctionnalités
3,4
Rapport qualité-prix
3,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
37%
4
23%
3
12%
2
8%
1
21%
Arielle
Arielle
Office Manager (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Excellent Real Estate CRM

5,0 il y a 2 ans

Commentaires : A great program for the price and really provides a lot of helpful features

Avantages :

Top Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions

Inconvénients :

The interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had

Réponse de l'équipe de Top Producer Systems

il y a 2 ans

Thank you for your feedback Arielle! We appreciate being a part of your business !

Tamara
Tamara
REALTOR(R) (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Real estate focused solution with easy-to-use web interface in Top Producer X version

4,0 il y a 2 ans

Commentaires : The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.

Avantages :

The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.

Inconvénients :

The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.

Réponse de l'équipe de Top Producer Systems

il y a 2 ans

Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve

Sarah
Real Estate Agent (É.-U.)
Immobilier, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Platform is NOT user friendly; Platform does not sync with other automations needed for lead trackin

1,0 il y a 2 semaines Nouveau

Commentaires : Overall...Basics are there but you can find better more user friendly, more modern system. If you are looking for basic system it would be better to use other cost-effective products. Overall grade rating would be a NO PASS on this. Who wants to toggle between two of your website platforms just to use all the features just because the engineers couldn't integrate and charge premium pricing? I don't recommend.

Avantages :

It does the basics which is good. Price wise for the basics you really could find other platforms that can do the same at a better price than Top Producer.

Inconvénients :

They lack HUGE on syncing, automatic connection with lead generating websites. They toggle between two websites because they system is very circa 2000 look and feel so the scripting does match with other more current lead gen engines so unfortunately can grow with Top Producer. Good basic feature, too expensive for the basic features, and very old platform scripting which makes the user friendly SUPER old.

Mark
Broker (É.-U.)
Immobilier, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

TP's primary concern is locking agents into 12 month contracts before all else.

3,0 il y a 3 mois

Commentaires : I had every intention of notifying TP that I would be continuing on within my 30 days. However I got super busy that last week and just spaced making the call on Friday while I was running around with clients. I realized over the weekend I was supposed to call, so called on Monday to notify them of my cancellation. To my absolute disbelief they would not accept my notice at 33 days. I was forced to pay them $85 a month for the next 11 months even though I did not use the platform. I was beyond angry. 12 month software as a service contracts are total b.s. and exist to benefit the vendor and the vendor only. They could point to the fine print and say it was their right not to cancel. Not an agent-centric company and the platform is mediocre.

Avantages :

This was my second go around with TP with a 10-year break in between. I noticed that they had finally revamped the platform and it appeared to meet modern crm standards for agent needs. They were still requiring a 12 month commitment, which is just nuts these days, especially when putting a new app through the paces.

Inconvénients :

They did tell me I could cancel within 30 days if needed, which was good to hear. However, I realized at the end of three weeks the platform was not for me due to the lack of two-way texting functionality and the out of area number they provided for the one way text. Also, the Market Snapshots had terrible deliverability.

Réponse de l'équipe de Top Producer

il y a 3 mois

Hi Mark, thank you for taking the time to let us know, and we are sorry for the experience you've had. We understand that things happen as a busy real estate agent. I wasn't able to locate your record without a last name, so if you'd like, please reply to this response and I will have somone contact you to see what we can do to help. And regarding the other concerns you mentioned, we just released an upgrade for Market Snapshot that doubles and triples deliverability. The branded market reports are now sent through agents' email accounts, which dramatically improves deliverability. Regarding texting, two-way texting is available. And you are assigned a free Top Producer® phone number for your local market area. Any text messages you send from Top Producer® will come from this number. Any replies or calls back to that number will be routed to your cell phone. If the number you were assigned was out of area, we could change that for you.

Ryan
Ryan
Realtor (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for large brokerages, terrible for end users

4,0 il y a 2 ans

Commentaires : I did not like it at all. I was never a fan the more I learned, and the more I got frustrated with the overdone workings of it. Too many steps for simple tasks. It is too time consuming to use, and discourages follow up with clients, when the CRM software is the burden.

Avantages :

It is a tried and true platform for brokerages and teams to track deals, clients, and every aspect of the business. it can do a lot, and I mean a LOT. This is the industry standard software that has been around for ages in Real Estate.

Inconvénients :

It is severely outdated. It is cumbersome, not easy to navigate, and just clunky. Its a step above an old DOS system that has been modified to work in windows. Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.