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Description de TOP PRODUCER

Mise à jour pour le secteur de l'immobilier de 2022 ; consultez les derniers avis. La nouvelle solution Top Producer X donne aux agents d'aujourd'hui les outils dont ils ont besoin pour entretenir les relations à chaque étape du cycle de vie du client. Grâce à des sites web, des SMS, des analyses de facteurs X et un marketing automatisé intégrés, ce système aide les agents à utiliser des outils de suivi simples pour établir des relations durables. Les mises à jour comprennent la recherche et la sauvegarde des propriétés MLS (Multiple Listing Service), la mise à jour automatique des contacts, le suivi des e-mails et la synchronisation du calendrier.

Qui utilise TOP PRODUCER ?

Spécialement conçu pour les équipes et les agents immobiliers à la recherche d'un CRM éprouvé "tout-en-un" facile à utiliser.

TOP PRODUCER Logiciel - 1
TOP PRODUCER Logiciel - 2
TOP PRODUCER Logiciel - 3
TOP PRODUCER Logiciel - 4
TOP PRODUCER Logiciel - 5

TOP PRODUCER ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

TOP PRODUCER

TOP PRODUCER

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VS.
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur TOP PRODUCER

Note moyenne

Note globale
4,0
Facilité d'utilisation
3,7
Service client
4,1
Fonctionnalités
3,8
Rapport qualité-prix
3,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
53%
4
21%
3
8%
2
5%
1
13%
Benjamin
Benjamin
Owner and Lead Realtor (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great Product - Even Better Company

5,0 il y a 2 ans

Commentaires : This helps me as the lead track what our future flow of business will look like and a benefit we are soon to realize - onboarding NEW agents is made possible through the transaction and communication management system.

Avantages :

This product is really incredible - we didn't have to be tech experts to set it up because the onboarding team at Top Producer was so amazing - they helped us every step of the way to make sure we were optimizing our use and continue to communicate with the team - answering questions and helping as needed. As for TPX itself - we love the interactivity level it gives us with our clients and our transactions - we've built our very robust transaction templates and WE DON'T MISS ANYTHING in the transaction processing - we also intentionally build relationships with the people who matter most.

Inconvénients :

We want to be able to manage conversation tracking and transaction updates on the go from a phone - the web app is not great for that. Each member of our team invested in a large tablet with Data so we could use the CRM from a car as easily as from a desk.

Réponse de l'équipe de Top Producer

il y a 2 ans

Thanks Ben! Lets keep building relationships together!

Tamara
Tamara
REALTOR(R) (É.-U.)
Utilisateur LinkedIn vérifié
Immobilier, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Real estate focused solution with easy-to-use web interface in Top Producer X version

4,0 il y a 4 ans

Commentaires : The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.

Avantages :

The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.

Inconvénients :

The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.

Réponse de l'équipe de Top Producer

il y a 3 ans

Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve

Karen
Agent (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Top Producer review

4,0 la semaine dernière Nouveau

Commentaires : Overall, we are happy returning back to TP

Avantages :

Like the search capabilities in 8i and would hope they can provide the download to file option in X

Inconvénients :

Need a merge feature in TPX. Having reconnected with TP has created a huge duplication project. Would also like to be able to export selected contacts to a file from TPX vs having to switch between X and 8i

donna
broker (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Sad Decline of a Once-Great company - STAY AWAY

2,0 il y a 2 ans

Commentaires : 15+ years ago it was fantastic. Service started really dropping off by 2021. By 2022 we now have daily down time (they know about it because they openly admit to in in their emails in response to our service requests), no way to speak to a live person, and REALLY slow response times. They're cutting services, reducing usage, losing functionality....all while raising their user fees and no longer even speaking to their customers. Actively looking for a better option ASAP.

Avantages :

I used to like how easy the software was to use....it USED to be top-of-the-line software for those of us in the real estate business.

Inconvénients :

1. No live help (their "live chat" has never actually been helpful) 2. WAY too much down time. 3. When you try to get help with one version that's down, they try to get you to switch/upgrade to a different version of their software. 4. Fewer and fewer things function properly. 5. VERY slow online support; ZERO billing support. ZERO phone support.

Réponse de l'équipe de Top Producer

il y a 2 ans

Donna, thanks for your feedback; we are sorry to hear about your experience. Live chat support lets us provide assistance as quickly as possible. We serve 6x as many customers from live chat & email rather than phone calls; wait times are <1 minute. We've received positive feedback on this service & speak to customers over the phone and use screen shares/video when it makes sense. Regarding Top Producer Classic (8i), we maintain the functionality for as long as possible. Sometimes we have to sunset features due to external factors (e.g. Google making API changes), and sometimes it's just not technically possible to support certain features, as they're based on 15+ year-old technology. We are bringing agents the tools they need to be successful today via our next-gen CRM, Top Producer X. TPX is built on a modern tech platform, allowing for more updates & modern features. We are very sorry for the issues you've experienced & will be in touch to see how we can help.

Gretta
Real Estate Agent (É.-U.)
Immobilier, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Exceptional Customer Service Experience From Top Producer Online Chat Support

5,0 il y a 2 mois

Commentaires : My recent encounter with Top Producer's online chat support was nothing short of exceptional. From the moment I initiated the chat, I was greeted promptly and assisted with a level of attentiveness and expertise that surpassed my expectations. The support agent's swift responses, coupled with their personalized approach tailored to my specific needs, made me feel valued as a customer. Not only did they resolve my query efficiently, but they also followed up to ensure my satisfaction, demonstrating a commitment to maintaining long-term relationships with their clientele. Overall, Top Producer's online chat support exemplifies excellence in customer service, and I wholeheartedly recommend their services to anyone in need of top-notch support for their CRM.

Avantages :

It's easy to use, uncomplicated and keeps me on task.

Inconvénients :

The layout on the screen looks a little outdated but it still works for me.