Analytic Call Tracking

Analytic Call Tracking

par Analytic Call Tracking

Notes moyennes

6 avis
  • Note globale 4.5/5
  • Facilité d'utilisation 4/5
  • Service client 4.3/5
  • Fonctionnalités 4.3/5
  • Rapport qualité-prix 4.2/5

Informations sur le produit

  • À partir de 99,00 $US/mois
  • Version gratuite Non
  • Essai gratuit Non
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Analytic Call Tracking
  • http://www.analyticcalltracking.com
  • Fondé en 2009

En savoir plus sur Analytic Call Tracking

Mobile call tracking software that enables companies to date call data with the real time dashboard and make multiple blacklists.

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Analytic Call Tracking - Fonctionnalités

  • Attribution des campagnes
  • CRM
  • Enregistrement des appels
  • Présentation du numéro
  • Reconnaissance SVI et vocale
  • Routage des appels
  • Suivi des conversions
  • Suivi des mots-clés

Avis les plus utiles sur Analytic Call Tracking

Best Call Tracking for SMB

Publié le 22/05/2019
Amati pettes, I.
Digital Marketing Consultant
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Being able record all calls for training and verification and not having to take notes in real time. The ability to make outgoing calls from my mobile phone using my tracking number and still be able to record calls.

Avantages: Easy to use and great features. The advanced features provide a lot of options for calls and sms.

Inconvénients: Maybe the reports could be better and provide more detailed information.

I've used ACT in some form for the past three years. The software helps me track my client calls.

Publié le 03/05/2018
Utilisateur vérifié
Deputy CFO
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
3/5
Support client
4/5
Rapport qualité-prix

Avantages: ACT's call tracking and reporting features allows me to prove to my clients that my marketing works (or doesn't lol). The reporting is really the best feature of this web based software. It shows you via graph of calls during a set time frame (day, week, months) and lists the individual calls by number, location, time of call and length of call. You have the option of recording calls also. You can also build your own call trees with drag and drop features. It also includes voice drops and call broadcasts - so you can build your own call center.

Inconvénients: The user interface could be a lot better. For the most part it is just the bare essentials. Also the Help Desk states "Please Allow Up To 72 Hours For A Response". That will not do for most people.

ACT - Dependable Self-Hosted Call Tracking

Publié le 09/12/2019
Ken I.
Owner
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
Support client
3/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, the basic features provided in the launch version of ACT have served me well. Everything still works, including purchasing/provisioning new phone numbers, business (account) management, etc. To be fair, most of the 'service' part of ACT is in actuality Twilio functionality, with ACT as the non-programmer buffer between us. :). And that's just what I need. ;)

Avantages: I like the integration with Twilio services - and it's been this way from inception - the software is really just a great interface with SMS and phone services provided by Twilio.

Inconvénients: Since this is NOT Software-As-A-Service, rather a piece of software that's installed on your own server, you're at the mercy of the author for updates and upgrades - and they can be pricey! I bought the software (and it's been running fine for years) for a one-time fee, something like $250 if I remember correctly, but they've since moved to a recurring fee - and any really handy features are in the "pro/enterprise" version, so unless you're satisfied with a lessor feature set, you'll have to pony up.

Daily use

Publié le 22/02/2019
Charles T.
Local SEO Specialist
Marketing et publicité, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
3/5
Facilité d'utilisation
3/5
Fonctionnalités
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall experience is good; however other software has to be used with ACT to get all the metrics we need.

Avantages: I love that once you know how you can generate a report for a given number almost instantly.

Inconvénients: The software lags a lot. It has to "think" about the most basic requests before performing. This is also not intuitive software. It took some time to learn even basic use.

SEO Solutions and Analytics at Your Fingertips

Publié le 11/12/2019
Colleen D.
Freelance Editor
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We used analytical call tracking to review how customers were locating various businesses , noting the incoming calls as potential leads. This information was provided to businesses who wished to establish or firm up their presence in search results. Analytical Call Tracking recorded numbers, call lengths, and whatever prompts users entered. This information could be offered for prospective clients or for already established businesses who desired increased prominence in the market.

Avantages: Analytical Call tracking integrates seamlessly with other SEO tools to allow users corner the market by optimizing their search results.

Inconvénients: This software is efficient but a bit limited in terms of user customization.

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