Lightspeed Golf

Chronogolf is a tee-sheet management system that actually cares about their clients!

Commentaires : When we partnered with Chronogolf they were still a young company and not all of the features we needed were there, but they have been great at growing with us and constantly upgrading to provide a better product.

Avantages :

I love how easy it is to use, it's pretty much fool proof! It's very intuitive and all of my employees pick up on it quickly, especially all the millennials joining the work force. The super clean and tidy interface is also very easy to explain to customers and we have found our web-based bookings have increased due to this. I also love that they are continually in touch with updates and take the time to ask what feature their clients need or want to see next. The personal touch goes a long way! That's what we as golf course operators provide for our customers so it is nice to see a tee-sheet management company who does the same for their clients.

Lightspeed is the perfect solution for all our golf course needs.

Commentaires : I'm so grateful that we chose Lightspeed as our new partner for tee sheet and POS management. Our new website is incredible and our PitchCRM campaigns are very successful. We look forward to continuing our partnership with Lightspeed.

Avantages :

Lightspeed software is incredibly easy to use and offers tremendous features to help you manage your business. The dynamic pricing tee sheet feature is key for our business and the Business Intelligence and POS reporting gives us the data we need to analyze our revenue. The added value you find with website management, CRM, and other tools are great to maximize the value of partnering with Lightspeed. Every piece of the Lighspeed puzzle offers dedicated support teams that assist with any question quickly and with almost immediate responses for tee sheet and POS management. I'd highly recommend Lightspeed to any golf operation of any size.

Inconvénients :

As with any change, there are growing pains and challenges. While Lightspeed training is excellent, there are a couple features on occasion that we have requested specifically to improve upon or add for an even better experience. The biggest hurdle is the same as you would face in making this kind of transition with any new software program and that is simply the learning curve involved and time it takes to setup all of the tools and items needed to start operating normally again. The good news is that Lightspeed makes it about as painless as possible for such a significant transition.

Great software

Commentaires : I have had a great experience so far with Lightspeed and the customer support has been top notch. We are hoping Lightspeed Payments takes us to another level this coming season. Very pleased with the change to Lightspeed in early 2022.

Avantages :

The simplicity of the software and customer support to help new and existing staff

Inconvénients :

The integration between the golf software (tee sheet) and retail software for taking payment.

The 3 separate systems do not communicate well with each other.

Commentaires : Onboarding is taking months, not hours. For 6-8 weeks we did not have the ability to take card payments.

Avantages :

receiving inventory is fairly simple, though I'm not sure accountability is there on the back end.

Inconvénients :

Many things are not user friendly, and do not have a feel that the designer ever worked in a golf shop.

We are extremely pleased with the Chronogolf system. Best System out there!

Commentaires : The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.

Avantages :

It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.

Inconvénients :

There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.