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Description de Passpack

Gestionnaire de mots de passe en ligne qui permet aux entreprises de gérer plusieurs connexions par site, de partager et fournir des mots de passe et de simplement cliquer pour se connecter.

Qui utilise Passpack ?

Non fourni par l'éditeur

Passpack Logiciel - 1
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4,9 (3 039)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Passpack

Note moyenne

Note globale
3,8
Facilité d'utilisation
3,6
Service client
3,1
Fonctionnalités
3,7
Rapport qualité-prix
3,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
35%
4
35%
3
15%
2
4%
1
12%
Laura
Laura
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Love this software! Essential for success with my clients.

5,0 il y a 6 ans

Commentaires : Secure way to deal with all the passwords we need to function in today's world.

Avantages :

Easy to learn to use, easy to enter and update data. Double entry, complex passphrases for sign-in makes unwanted access unlikely. With multiple passwords for multiple business entities and several employees using the same applications and systems, Passpack keeps passwords safe and accessible to everyone on multiple computers. Also, Passpack makes it safe to access these same online systems remotely. The notes feature allows attaching additional information easily - like the security questions and answers some sites require. The live link feature allows one click for accessing the login sites of specific websites. An additional safety feature is that the application closes access to the password list after the site has been inactive for a period of time and requires re-entering the second passphrase to get back into the password section.

Inconvénients :

The additional safety feature that closes the site when it's inactive is irritating because you have to keep re-entering the second passphrase OFTEN when working on several projects that require different passwords. I haven't found a timer and unlike some sites that pop up a warning box so you can choose to continue working in the secure site, Passpack just logs out of that area. This is a minor irritation for something that provides an added level of security in case someone is called away from their computer and didn't log out of Passpack before leaving the workstation.

Lina
Staff Software Developer (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Easy to setup and use but lacks some important features

5,0 il y a 2 ans

Avantages :

Simplicity and ease of use. Passpack is great for very simple use cases and does not have a huge learning curve.

Inconvénients :

Does not provide security check-ups and password auditing, UI is not that great. Does not have native mobile apps which enable quick login to other apps on devices. Does not work on Linux. Cannot attach files. Does not have browser extensions to autofill passwords and generate passwords.

Frances
Owner (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Password App

5,0 il y a 2 mois Nouveau

Avantages :

I run an accounting services business serving over fifty clients, and we must keep track of numerous passwords - not just ours but those of our clients. Given the nature of our work, access management and control of client information is critical to the integrity of our business. Passpack provides security and trust, enabling my staff to complete work securely and efficiently. Being able to segment my employees into specific Teams according to client responsibilities is a significant benefit. Customer support is super helpful.

Inconvénients :

The user interface takes some time, but we understand this is being actively improved.

Réponse de l'équipe de Passpack

il y a 2 mois

Hi Frances, many thanks for taking the time to share your experience. Team Passpack is focused every day on providing and improving on all the attributes you have described. Best regards. Decker G Passpack Support

Nathan
Marketing Director (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

I used to be one of Passpacks biggest fans

3,0 il y a 5 ans

Commentaires : I've used passpack for over 5 years. Couldn't be happier except they've had trouble keeping up with all the new changes in tech, smart phones in particular. They are slow to innovate and don't seem to have the infrastructure in place to support it customers properly. 5 years ago I'd give then 5 stars. Now I'd give them a 2.5.

Avantages :

I should say right off that I'm still using passpack's version 7 of their software. I've been using it for personal and business for years and it's been excellent. The first 100 passwords free was amazing and when I hit over 100 I was totally ok with paying for it. Its very stylistically minimalist but does the job. I was a big fan until they stopped keeping up with changes in tech... Their new version has taken years to get off the ground and continues to have bugs that make it hard to use. This was stellar at one point, but now I would advise you tread carefully before diving in with passpack. Test the product thoroughly before you throw too many of your pws into it, as well as your time and money. I still use it on a weekly basis but have started steering friends and clients towards other options. I've found an alternative I really like now and am planning on migrating over soon.

Inconvénients :

Passpack was one of the best in my experience until tech changed, smart phones became everything and in all of that passpack just stopped keeping up. They've been working on an updated version for years and it's still full of bugs. I set up a new account and so many things were wrong with it that it was unusable. I contacted customer support and it took over a week to reply and their reply just sent gave me a link to a forum article that didn't even answer my question. The migration for us long time users is non existant--we basically have to join the new passpack as though we're migrating from another company. My dear passpack, what happened to you? I think this was built by a small group of people that just lost passion in keeping up with it. They also don't have an app, though they have a "web app" for their newest version that is suppose to be more mobile friendly. I hope dearly that passpack will fix their issues because they have huge potential. Check them out but kick the tires.

Franklin
Co-CEO (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

They will take and take from you!

4,0 il y a 3 mois

Commentaires : Product is ok, and customer service is terrible.

Avantages :

It's average, only signed up because of the price

Inconvénients :

Continuous repeated billing. They will not stop billing me despite cancelling their service, and despite multiple replies from their customer service, as well as assurances, and refunds. This has been going on for years now!

Réponse de l'équipe de Passpack

il y a 3 mois

Hello Franklin, sorry you feel you have had that experience. If an account is cancelled it is deleted from our system so cannot be re-billed. If an account is live in the system with a valid payment method the account will be billed on an annual basis. We process refunds within 24 hours of confirming they are legitimate. We are implementing a process of purging old accounts that have not been used for one year after sending a 30 day notice to that customer. Best regards. Decker G Passpack Support