Description de inriver PIM

Conçu spécialement pour les spécialistes du marketing et assez sécurisé pour les équipes informatiques, inRiver aide les entreprises à optimiser le storytelling de produits et à créer des expériences d'e-commerce mémorables. Le PIM (Product Information Management) d'inRiver permet aux spécialistes du marketing, commerçants et professionnels de l'e-commerce de créer du contenu omnicanal personnalisé et pertinent. Cette solution est pensée pour être adaptée aux spécialistes du marketing et assez structurée pour la gouvernance des données. Grâce à elle, vous observerez une augmentation des ventes, une réduction des retours de produits et une expérience utilisateur améliorée.

Qui utilise inriver PIM ?

Profitez d'une solution SaaS multilocataire conçue pour les entreprises de toutes envergures dans les secteurs du commerce de détail et de la fabrication afin de rationaliser les informations produit sur tous vos points de contact client.

inriver PIM Logiciel - 1 inriver PIM Logiciel - 2 inriver PIM Logiciel - 3 inriver PIM Logiciel - 4

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Avis sur inriver PIM

Note moyenne

Note globale
4,3
Facilité d'utilisation
3,8
Service client
4,5
Fonctionnalités
4,1
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
50%
4
33%
3
17%
Kimberly
Kimberly
Digital Data Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Fabrication électrique/électronique, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One source of truth

5,0 il y a 4 ans

Commentaires : After getting "buy-in" from the entire organization (which can definitely take some time), the experience is wonderful. Rather than having multiple, differing copies of information scattered around the company in different departments, we now have ONE source of truth that is dependable and easy to retrieve. We can give everyone their own sign on and not worry that information will be changed by accident, as we have control through permissions. I also love the fact that it is able to work with the ERP system and every night it does an "auto load" into PIM of certain fields. That is yet another way to be sure everything is up to date and accurate.

Avantages :

What I like most about this software is that we could set it up to contain our specific information. We were able to create fieldsets that matched our catalog and kept the organizing easy. Now we just keep packing in more and more product information.

Inconvénients :

What I like least about the software is not having more control over it within our own organization and having to find a partner to do changes for us.

Réponse de l'équipe de inRiver

il y a 3 ans

We appreciate your review Kimberly and happy that your experience with us as the One Source of Truth is wonderful.

Froukje
Product Group Manager (Pays-Bas)
Électronique grand public, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very flexible PIM-system which is fit for the future

4,0 il y a 4 ans

Commentaires : The major benefit is the PIM-benefit: one source of truth.
We connected our website, our media publisher, our webshops to it. And we are expanding.
inRiver can manage it all.

Avantages :

Very flexible system: you are able to fit any assortment into inRiver. Because it is relation based, you can link anything to eachother. Implementation is easy and intuitive: what you see is what you get. Changes are made quickly by Product Management, the maintenance of products is also intuitive.

Inconvénients :

I miss some way of overview of the assortment. How is everything connected to eachother? You cannot "see" it, you only experience it by clicking around. Scoping within the system is not very easy to do. We work with different companies within one license. There is (today) no way to segment the products per division. So all products are visible for all companies. The new content segmentation feature should solve this, but we are desperately waiting for it for months. Other annoying thing is that the Fieldsets not read only are; if someone changes the Fieldset, data can be lost (unintentionally). Too bad, inRiver is not sharing its timeline of the roadmap. It is a guess when what will be released.

Réponse de l'équipe de inRiver

il y a 3 ans

We appreciate your review Froukje and delighted to be your fit-for-future PIM partner.

Tangeka
Merchandising Specialist (É.-U.)
Meubles, 1 001-5 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

All in one product management

3,0 il y a 2 ans

Commentaires : We went something that allowed more flexibility and was better fit for the large amount of data we have. Good for small datasets and simpler product structures. Would actually be a great option for a startup. Beneficial for workflow management as well

Avantages :

This is an all in one solution, though we experinented with it largely as a PIM. It is not the software we ended up going forward with but I still think it is a great solution

Inconvénients :

We only considered the PIM capabilities because we weren't as impressed with the DAM organization functions. And really the PIM was only so good because considering our large datasets, it would be difficult to manage. Also, We would have limited control and needed to contact them for every update or change

Réponse de l'équipe de inRiver

il y a 2 ans

Thank you for taking the time to submit a review. We're disappointed inRiver was not the right fit for your organization, but we appreciated the opportunity to talk about your needs. inRiver is truly the only enterprise-level PIM that includes syndication. Your assessment in our DAM capabilities are absolutely correct. The inRiver platform is more built for organizations looking to consolidate data sets out of the DAM and optimize their configuration for the benefits of suppliers, distributors, retailers, and online marketplaces. And we're pleased to say we've also made vast improvements in recent months in our ability to import and export large amounts of data for global organizations. We wish you luck with your selected solution and hope to have the opportunity to stay connected.

Cindy
IT Project Manager (É.-U.)
Vente au détail, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

inRiver PIM... Our single source of truth.

5,0 il y a 4 ans

Commentaires : Nothing short of awesome, in every capacity. Our relationship with the entire inRiver team only began with the sale of the PIM. They have been there for us every time we've needed business questions or technical development questions answered. They've become friends along this journey. Rep. is a stand-out representative and if you have the opportunity to work with her, you are lucky! Every single person we've met, from the developers to the President of inRiver's PIM, is top notch. No question, we made the right choice...

Avantages :

From our user's perspective, who are accustomed to working with spreadsheets, inRiver's ability to download product/item related data into a spreadsheet, allow users to modify their data, and then ingest the spreadsheet, updating the PIM. From the technical side, as business evolves and critical information needs to be captured, you can easily add additional data and use it as needed.

Inconvénients :

That's a tough one... I'll let you know when I come up with something!

Johan
IT-manager (Suède)
Matériaux de construction, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use, fast and solves your problems

5,0 il y a 4 ans

Commentaires : The biggest problem-solver for us has been the ability to store images and documents and have them linked to products so that you make sure you always have the latest version of your image/document and can easy send them to our customers.

Avantages :

The ability to store and link photos and documents to our products.

Inconvénients :

If you want a few extra apps it costs a bit more.

Réponse de l'équipe de inRiver

il y a 3 ans

We appreciate your review Johan. We are delighted that you find our product to be easy to use, fast and solves your biggest problem of linking product to images and documents.